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March 2024 by SonicX15 *
Grace and Joni here at the mattress showroom is a little bit nice and sometimes a little picky and direct about things, Carmen had put me on suspension because I took a break which was during the summer time when it was extremely hot, and at the end I was let go which I consider to be a little unfair and also heartbreaking I was there sign waiver for like 3 years, when there was times I needed help or times I had questions about things Carmen would never pick up the phone when I would call her only when she wants to pick up, the job on the other hand was a really nice job that I loved and the people that would drive by some of them were nice and loving towards me which made me feel comfortable, I would always wave my hand and say hello all the time to the people, I remember that Asian lady that used to come and drive by and would give me money and would say you do a good job, and would also say drink something or eat something, I really felt like I was loved and wanted at that spot where I signed waved because of those people who drove by and passed by me but sadly at the end Grace and Carmen still have a bad habit of hiring and firing people all the time! ?
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February 2024 by Steve A
Great mattress shopping experience. Grace was a pleasure to work with. She was extremely knowledgeable and pointed my wife and I in the right direction. We didn’t feel pushed and everything promised was delivered on time ! Highly recommend and thank you again Grace !!
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August 2023 by David O.
If you don't feel like your spouse ignores you enough and you need to be more ignored, then I highly recommend coming here. I walked into the store as the only customer in sight. There was one employee. Never acknowledged me, never greeted me, never looked up from her phone. I walked all the way back to her desk hoping to get at least a "good afternoon," but got nothing. If pricing and service are important to you, or at a minimum, having your existence acknowledged, then I highly recommend going anywhere else.
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August 2023 by BigB Fourtwenty
We bought a very nice mattress. California King. The lady who helped us was very professional. She answered all our questions and concerns. I highly recommend Mattress Showroom!
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March 2023 by Sally L.
We were in need of a new mattress and found this store with great reviews. Grace, our salesperson was so attentive and informing about each mattress we looked at. Found the perfect one for us and we are happy.
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March 2023 by Alexis K.
I suffered a recent back injury, and realized during my recovery that I needed a new mattress set. Having done some research, I went to Mattress Showroom and met Grace. And it was indeed a moment of "grace" when I met her. She led me directly to the mattress that matched the description of my discomfort. Although I tried a few others, it was clearly the best fit for me both in terms of price and in terms of comfort. I highly recommend Mattress Showroom. Grace has over three decades of experience in selling mattresses, and the company has been here for nearly 40 years. They are local, committed, and their pricing includes delivery and setup of the entire mattress set, as well as removal/disposal of your old mattress and box spring.
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January 2023 by Gigi List
We went to Mattress Showroom in La Quinta and had the best experience speaking with Grace who was extremely knowledgeable. She helped us make an educated decision and saved us money.We went to other mattress places but found they were too over priced. Save yourself time and money and go to Mattress Showroom. Especially with the economy, every dollar counts, and don’t be fooled thinking they won’t have what you need because they’re located in a strip mall next to Home Depot. FREE same day delivery. Follow me for more reviews on restaurants, shopping, and places to visit.
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January 2023 by Candy Smith
Very unhappy with Stearns & Foster king Cassat matttess.Laying in a valley not enough support.
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January 2023 by R Duran
Did not get the mattress I pick in the showroom
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May 2022 by Tim t.
What great service. Same day delivery. Grace was great and helpful to my wife and I. Will have a great night's sleep.
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January 2022 by Sheila_in_SoCal
Bought a mattress for a total of $1400. and arranged to pick it up at the warehouse because we are out of the free delivery area. (1.5 hr. drive one way) When we got to the warehouse staff there were great, but they couldn't find the FIRM mattress we ordered. After about 20 min. a new mattress was loaded on our truck and tied down - and I noticed on the tag on the mattress it was MED. and not FIRM.! Contacted the warehouse Mgr. who said he had talked to Joni, our salesperson, and she told him to give us the MEDIUM one and she would call us either that night or the next day ! She knew we had a distance to travel - 80 yr old man would have gotten home, unloaded set up and slept on the bed and then found out it wasn't the one he paid for! Warehouse staff contacted the owner after we insisted on the getting the mattress we ordered, and got one from another store, which was closed by this time. Went to speak to Joni about the mixup several days later - she first DENIED knowing anything about the issue at the warehouse, then said she knew the staff had difficulty finding one. Totally denied she was going to call us the next day and proceeded to change her story several times during our brief discussion. This indicated to me she was telling lies trying to absolve herself of the responsibility. I believed the warehouse staff when they said she told them to give us the wrong mattress -because they did EVERYTHING POSSIBLE to make sure we left with the right product, working overtime, contacting the owner, and even going and getting the correct mattress from a closed store. WAREHOUSE STAFF = A++; Joni @ La Quinta store = F-
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January 2022 by Donald Kleiner
Grace was very professional, I didn't feel like I was working with a shady used car salesman. Everything thing she promised us was as expected.
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December 2021 by Mitzy T.
It's excellent!! I've been shopping for my mattress for months and tried laying down for at least 5 min every mattresses I saw. I visited this store last. I did not have the 100% right feeling up and til this store and mattress. Joni was very attentive but not pushy lol She gave me time and space to do my search in her store which I really appreciate it. I don't like tailgating SA. Anyway, when I found this one, I knew right away, this is it! U know the feeling, right!!! It's been only 4 days but we sleep so good. I don't want to leave my bed! I'm so so happy w/ my purchase. Delivery was next day and quick. If you are looking one, just visit Joni first. :-)FYI: I picked Black Diamond mattress. And it's wonderful Ps, I may update my review one month later again...cuz mattress breaking in and so forth.... Anyway, Thank you so much all!!!:)))
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December 2021 by Brenda D.
My husband and I only will buy our mattresses from the best store ever! Joni Paul is the best at helping you get the best mattress for your body type and budget. We can't thank her enough for taking such great care of us and we will be buying another mattress for another room next year. Coming to see you Joni Paul!
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November 2021 by Kel G.
Went in looking for a bed for my son, Joni was so very helpful. She showed us several mattresses and helped him find the perfect one. It was fast and easy I would highly recommend Joni and mattress showroom to everyone.
