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November 2024 by debra Aronson
Well, the grounds are beautiful and so was the tennis Villa we stayed in. I must say, that the lower level bedrooms never cooled off the way they should have. The upstairs cooled off beautifully so I found I had to go upstairs and sleep on the couch to have a cool night sleep. When we called to tell them that we were very uncomfortably warm in the downstairs bedrooms they brought over a couple of fans and that’s all they would do, a bit disappointed for those prices that they would not do more for us since our sleep was not comfortable
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October 2024 by Clorinda King
Rooms are a bit dated and lamps on nightstands did not work properly, on and off switch did not function well/
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October 2024 by Zach Sarnoff
Beautiful resort - enormous property with plenty to do!
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October 2024 by Kevin McCandlish
The room was nice. Four rooms to a building. Our phone didn't work but everyone has a cell phone these days. We went online for room service, and delivery was fine, but they did not pick up the dishes until the next day. The gounds and location are fantastic; very beautiful. Parking is not the greatest, but we managed.
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October 2024 by CHAVA LOPEZ
This banquet was beautiful. The staff are super polite. Despite the only thing it was extremely hot , but they had air conditioning inside.
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October 2024 by Jeannie
As a guest who came seeking a quiet and relaxing evening, I was profoundly disappointed.
Upon arrival, I requested a quiet area, yet I was allocated a room next to children. Despite our request to be moved, we were relocated only to find ourselves surrounded by more children at the pool, complete with their floaties and accompanied by noise and commotion that disrupted any chance of relaxation.
Hoping to salvage some peace and tranquility, we decided to swim the next morning, only to be confronted once again by more children playing with floaties and bumpy into us and squirt guns spraying my face. This experience completely undermined the serene atmosphere I had hoped for during our stay at La Quinta Resort & Club.
I understand that families with children are also guests at the establishment, but I believe that there should be a balance between accommodating families and providing a quiet environment for guests seeking relaxation and rejuvenation.
I am also a podcaster. I share my journeys and experiences . I went to the resort to record, but I was unable to because of the screaming that my microphone picks up.
I called the office only to hear one excuse after another. Also, reminding me this is a family friendly resort. If you were looking for a resort with lots of Floaties, squirt guns, kids screaming, this place is for you.
I will also be sharing this and other social media platforms, because of the lack of Customer Service and assistance.
So overall, we are extremely disappointed.
We won’t be back.
See their respond below under my review.
While I appreciate the hotel’s apology, it’s disappointing that no efforts were made to resolve the situation. After several months no attempts were made to seek a resolution, all I received was a generic response similar to what other guests have experienced. There were no options or compensation offered for the unpleasant stay. Unfortunately, this lack of action means I will not be returning to this hotel. I do not recommend you spending your hard earned money at this hotel. There are many other hotels in the area with beautiful views, beautiful pools, and excellent service.
Noteworthy details: Not willing to work with guest
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October 2024 by Aaron Trentacosta
My wife and I stayed for a few nights in late-September. This was our first time at this resort. I don't stay in many Hilton's but I would compare this location to a Marriott Vacation Club property.
The valet was busy moving some people out so we parked ourselves and walked up for check-in. The process was smooth. We were informed the pool near our room was under construction but that there were 40 other pools to enjoy. We were informed the construction was only during the day and that they took all measures to reduce inconveniences to guests.
Our room was possibly in the worst location at the resort, at least during this construction. We were on the main exit road and directly in line with the valet so we had headlights constantly hitting our front porch/room and then the sound of cars every time someone made an exit. That mostly affected our stay in the evenings and overnight. During the day we had giant diesel forklifts in front of our villa starting each day by 6:30AM. Not exactly the peaceful, coffee-on-the-porch experience we had hoped for.
The resort was not busy and there appeared to be plenty of rooms available. Why we were chosen to stay in an outdated room in direct proximity to the construction is beyond me. We will find another property next time we are in the area, and I certainly won't be recommending it to any of our conference facilitators.
Photo is a 630AM view of the beautiful sunrise and the giant forklift driving through our front yard.
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October 2024 by Wayne Fletcher
Expensive but very good. Pools could be cleaned more frequently
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October 2024 by David Lasman
The La Quinta resort, in my opinion, is one of the best resorts in southern California. The grounds are spectacular, the whole place, restaurant staff, etc, first class
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October 2024 by Shahe Keshishian
Rooms: Clean and home like cottage
Safety: Lots of lights, and security cameras everywhere
Food and drinks: All foods were great
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February 2024 by John Glaser
Loved the beautiful landscaping. The setting nestled up against the mountains is stunning. Our suite had large lanai with fireplace. The resort is laid out so it feels intimate with several pools. We liked having onsite spa, comprehensive gym, tennis courts, and central village area with shopping and restaurants. Combine that with the incredible weather and responsive friendly staff made for a great stay.
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February 2024 by Ali Faraji
This is a little far from palm springs but the rooms are spacious and the grounds are immaculate! So many flowers everywhere!
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February 2024 by John Qpublic
Beautiful place. One piece of chocolate and a drink cost $20 at the snack store. Pricing seems very wrong. Just because you can doesnt mean you should.
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February 2024 by Leah Carr
While the lobby and greeting staff were great, we found the casita room to be very dark, dated and the carpet and upholstery dirty. Service at the 26 restaurant was abysmal the Adobe restaurant had solid service but felt a bit hectic. We decided not to go to Morgan's because our friends told us the service was less than good. Overall a disappointment. Updating is needed as well as improved service in the restaurants.
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February 2024 by Brian
We booked 12 rooms 6 months ago; They were to all be together. Upon checking in, the front desk was assigning our group to rooms throughout the resort. After correcting that at the front desk and placing several calls, it continued to happen. The rooms really should have been prebooked early that morning to ensure we were all together; It's not that difficult. And then, one of our rooms were asked to move because they put her in an ADA room and needed it for another guest. The resort is beautiful and the restaurants and service was great. The front desk situation really brought down our experience.
