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November 2023 by Richard Bastable
I took our 2018 dk blue Pacifica in for a complete in & out clean. They did a great job, even with the dog hair !! I'll be back !!
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November 2023 by David Jankowski
I just paid $40 for a full service car wash, which is $17 more than I have EVER paid for a car wash. For that kind of money I expect excellence, which I did not receive.- I had to ask the cashier for interior scent as none was offered.- The roller that runs across the vehicle hood and roof was broken so this part of car did not get washed.- Because they are woefully understaffed there was a huge backup for drying. My car sat in the sun for over 20 minutes waiting to be dried, which led to water spots. By the time someone was able to get around to drying it he could see the water spots and dirty surfaces so he ran the car through the wash again.- They do not clean your floor mats, which is an expectation of a full-service wash.- They do not ArmorAll your tires, which is an expectation of a full-service wash.All told I spent an a hour waiting for my car. I’m still looking for a good car wash in the Coachella Valley.
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November 2023 by Donna A.
I went to La Quinta Car Wash today and got ripped off !! I realize it was my own fault for going there in the first place ! It will be the last time too !! I paid 40 dollars for the "extra's" plus a 5 dollar tip !! I ran my errands and then took more time to notice they did not clean some areas of the car, like down below the grill by the license plate , the black surface around the front of the car. It was still noticeably very dirty ! He missed putting that clear coat on some of the surface of the tires, which looks bad !!! That's one of those "extra's" you pay for !!! Oh the piece de resistance ........ part of the seal, the black rubbery part that goes around the doors , it was split in half and part of it was hanging on the inside of the door !!! The car was in perfect condition before going there today !!! I called to speak with the manager, I was put on hold for 5 minutes and told she would call me back. I did not expect a call back but the manager did call and offered to make everything right except the seal/door part.
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October 2023 by Raul S.
Thank you for reminding me why I stopped paying $40 for a carwash. This is all about attention to detail. A little couple spray of solution, and this would've been taken care of. Instead, I had to do it when I got home because they just speed through the cars to move on to the next one. I'm simply taking my business elsewhere.
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October 2023 by Terri Layne
My car was a total mess. Cupholders messy, dog hair all over the back seat. La Quinta carwash detailed the inside and handwashed everything!! It looks AMAZING!!! Definitely recommend to anyone!! And I will return for sure.
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September 2023 by Luis Pinedo
Stopped by to get a hand wash on my truck. They charge $60 for a midsize truck which is $10 more than a car. However, they did a poor job. I had to ask them to rinse off the bed because they didn’t do it which basically sprayed the back window of the truck again. Sloppy job wiping it down. I actually decided to help. My advice, either make sure they do the job you want or don’t bother paying the inflated price. I learned my lesson.
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September 2023 by Maria Montes
Brought in my Toyota Corolla and they gave it a great wax job! Thank you to Aaron the sales advisor who attended me
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August 2023 by Lionel Loquias
My Explorer and Cadillac hadn't been cleaned since the beginning of the pandemic. Having a 100 lb German Shepherd who loves car rides didn't help. I thought my vehicles would never look "civilized" again. Their crew made my vehicle look like it was right off the showroom floor. Totally amazed.Services: Scratch removal
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August 2023 by Debra G.
Had my truck detailed. They did a nice job on the detail inside and out. However, someone went into my center console and took an envelope which only had my out-of-state university campus parking permit for the new school year. I guess they thought it felt like a credit card. I get that their sign says don't leave valuables in you vehicle, but please, I couldn't leave my new parking pass (which likely was thrown away because they can't use it in California) in my vehicle? I didn't noticed it missing until I traveled back to my home state and needed to park on campus. This is a great carwash and I use it every time I visit family. Just don't leave anything whether it's of value or not in your vehicle.
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August 2023 by Emily A.
Wow very good experience. For basically nothing they clean your car. They do offer better Detialing options but I got a basic clean my car looks awesome and it was done in like 20 minutes. Def would go back for basic clean- don't expect more!!
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July 2023 by Krystal Camarillo
Andre and Fransisco did an amazing job on my car. Made it feel like it was a brand new car. Highly recommendedService: Auto detailing
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June 2023 by Sami Aguilar
Great service! Yes they are busy but the employees are efficient and hard working. I get my car washed there a few times a month and haven’t had any issues!Services: Polishing
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June 2023 by Hussein N.
Great service and quality car wash!!! Best Car Wash in the area!!!Always promt and customer friendly!!!
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June 2023 by Joe Cloud
Amazing work. I'm a mechanic and my interior can get pretty dirty but jasmine makes sure I'm always taken care of and the work Rosa did today was amazing she got out all the grease dirt and oil stains from my interior. It looks like a new car again. Ty to jasmine and Rosa for such excellent work. Ur both awesomeServices: Polishing
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June 2023 by MARISSA GOMEZ
I will not ever take my car here again and I hope this helps other people in preventing damage to your vehicle.I took my brand new car here on Saturday, we opted in getting the membership because it seemed like a better deal.1.- I asked for my car to be hand washed and not be put through the machine (was completely ignored and my car went through the machine).2.- They waxed the car and took forever only to have left white stains all around the car and they do not come off. My car is black!!! Can’t tell me it was like that prior to me taking it for a wash, car is only 2 weeks old and I have before and after photos.3.- The inside was not cleaned and the inside of the doors were dirty.4.- I tried to explained this before I left and again was completely ignored.I let the a lady know about it (not sure she was the manager) was very rude and kept saying she didn’t see anything - clearly you can see it. The lady was in a hurry just trying to get me out of there. So I just left with a stained and scratched vehicle.I usually take it to the Indio car wash and I only went there because I was in the area but never again. I hope this helps other people and if you have a black car do not take it there.Service: Car waxing
