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April 2024 by Summer L.
if i could leave zero stars i would. stopped by around 7 pm to look for some snacks and face product. one of the workers was following me around and then came up to me and asked me to step aside. she accused me of putting things in my pocket. i had everything i was buying in my hands and was very confused as to why. maybe she was profiling me because of how i look but i felt so uncomfortable. she said i look suspicious because i was walking back and forth. i was walking back and forth because i couldn't find what i was looking for. please train your employees correctly on how to handle that. it's also easter and that caused a lot of unnecessary stress for me. no one should be made to feel like they're doing something wrong when they're simply looking around a shop. she had long brown hair and a rude face.
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February 2024 by Lynda Griebrok
The clerks at CVS are super
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September 2023 by roger isabell
Wonderful staff always
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August 2023 by Annika J.
When dealing with a workers comp injury the pharmacy staff asked me to pay up front since they didn't have time to process the through the workers comp insurance. I am still waiting on a refund. Also the pharmacist took my receipt and rx info in order to get get it approved after the fact. They sent me home with a medication I am allergic too, even though I told them the previous time that I am allergic. The staff seems bothered when you pickup your medications like you are putting them out. It took 3 times around their drive through line to pickup the appropriate prescription.
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July 2023 by JOE BARROW
Incompetent. Sorry, but this is ridiculous.
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July 2023 by Diego Mugni
This is the best CVS in the valley Esther is very helpful and knowledgeable of the storeAnd Steve is a great manager good job u guys ?
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April 2023 by E M.
We are Snow Birds. The CVS in Oregon is wonderful. This one has a very rude person in the pharmacy whom I always seem to get on the phone. She is difficult for me to understand and lacks patience, compassion, and customer service skills in general she gave me an explanation about not being able to fill my prescription from Oregon, and then turned around and said it would be ready on the 11th and I said I'm sorry I don't understand and she restated her explanation in a lengthy, hurried, Irritated manner that still made no sense and finished it by saying "I hope you understand that!" in a very snotty tone. I don't need this stress from rude people and needless to say will be looking for a better pharmacy. I am talking about the CVS on the corner of Fred Waring and Jefferson. Thank you. Stay away if you want nice customer service.
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February 2023 by Linda S.
Sorry but this pharmacy is beyond bad. My prescription wasn't ready as promised, attitude of pharmacy staff was poor, follow-up service non-existent. While waiting, I observed people were disappointed because their order wasn't ready or available! One customer waited in pickup window lineup for 1/2 hour then came in store and was told they didn't have her medication. So very disappointing.
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January 2023 by terry chapple
Emily please please keep up the really really really awesome, fantastic, job that you do, a real team player, and great customer skills, keep up the great work.??????????
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January 2023 by Carl M.
Not all that long ago this was a good pharmacy. I understand how people do not care about anyone else but themselves but what kind of employee allows someone to sit in the drive-thorugh line 20 minutes while thier prescription is filled? Some selfish horrible person who is too lazy to go into the store and the employee does not even ask them to come back to pick it up. Anyway Walgreens is even worse but I really am going to look into getting my prescriptions via mail rather than deal with such horrible customer service.
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November 2022 by Jaclyn C.
This review is regarding the pharmacy, and a white older female cashier. This woman is the rudest lady I have encountered, and CVS needs to send her to training on customer service. For instance, I gave her my information, name/DOB, she goes and grabs my medications and starts charging me. I ask if I can see the medications before she starts ringing them up because it seemed like too many. She rudely says, sure, as if I'm wasting her valuable time by disrupting her scanning of sku codes. I go through the medications and realize she is giving me another customers medications. She quickly changed her tone when I brought it to her attention. That was one instance, but she is consistently rude and dismissive. It doesn't matter if I walk in and greet her with a smile. The woman looks miserable and hates her job. I know she can be nice to certain people because I've seen her, but I guess it depends if she knows you or not. Either way, she needs to be in the back stalking and away from the public because I am sick of dealing with her unhappy moods. Oh, and one last thing, I walk in at 1:30 p.m., and she's standing at the cashier station and says, we are close from 1 to 2, but helps ring up another guest. Again, her service or lack of service depends on if she knows you or not. I hope she retires soon!!! Until that time, I will most likely ask my doctor to send my medication to a different pharmacy to avoid her.
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November 2022 by Beatrice Bergstrom
Store associate was very helpful in finding my item
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November 2022 by William W.
Worst pharmacy in the valley. Always out of meds and they never let you know. Please use any other place and maybe this one will be forced to close. Management is bad, store conditions are poor and just check out the signs at the drive up pharmacy, a 3rd grader could do better. Way unprofessional.
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October 2022 by MIguel Sanchez
This pharmacy is going downhill. I don’t know who hires and trains these people but it’s ridiculous. They leave you on hold for a long time never picking up and saying hold on one moment. They just pick up and hand up the phone. The people are rude and disrespectful. If they don’t wish to work then quit.
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October 2022 by M. Couch
I seldom go into a CVS for the past year, but when I do they sometimes are short on stock. I learned that it is much easier for me to order online with CVS and things get to me pretty fast.
