Coinstar offers a variety of coin services, including turning coins into cash, NO FEE eGift cards, and charity donations. It also provides the opportunity to turn cash into digital funds, transferring to a bank account or buying cryptocurrency. Services and products may vary by kiosk and retail location. The Walmart Supercenter where a Coinstar kiosk is located is described as huge, with great deals on staples like milk, bread, canned goods, and paper goods. It has a large selection of pharmaceutical needs and an on-site pharmacy. The store includes an Auto Care Center that provides services like tires and oil changes, which some customers found well worth the wait and at a great price. However, experiences with service vary. Some customers reported very helpful personnel who answered questions, especially during a renovation that moved many items. Others faced significant challenges, citing no help, long waits for assistance, and staff who seemed disinterested or too busy to help. The store's organization was confusing for some, requiring them to ask for directions. A visible security presence was noted. While some areas like the clean bathrooms with decorative flowers were a positive surprise, frustrations included a limited number of open checkouts, a remodeling project without clear signage, and a temporarily missing toy department. The store's app was also criticized for limiting self-checkout. Overall, while the prices and selection are considered worth the travel for many, the staff and service experience is inconsistent.
