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June 2020 by Carmen K.
Came here to buy a dinning set. I was o lay sure that it had to be a small size for the space we had. They didn't have a large selection is store but, he had several different catalogs to choose from. The owner called me the day before delivery to set up a time...they came at the time said! The delivery and setup were free.
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January 2020 by Olga C.
Don't buy anything from Town Furiture on Hacienda Boulevard in La Puente purchase a mattress ,when delivered smell like chemicals for four days , return it ,they wanted to exchange for another mattress no thanks to get the same smelly chemicals in my home , they charge me $ 197.00 for restocking fee , the damn mattress cost $499. Don't know where they get their products from not safe. Try to get in the neighborhood Business a break never again . If I could 0 star I would have.
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September 2018 by Evan A.
Horrible place went there about 20 minutes ago to buy a futon and the owner said "we are closed" and went back in.
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March 2018 by Morgan H.
I just ordered a sectional and coffee table from this place and I'm so in love with it. The guys here were extremely patient with me and handled my order with care. They even allowed me to make payments over a course of 6 months! I'm so grateful !! Get your furniture from Towne Furniture. You won't be disappointed.
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October 2017 by Terry M.
I red all the reviews after I made a purchase and got concerned over all the negative reviews. The next day prior to my furniture being delivered i went back to talk to Thom and he put me at ease regarding my purchase assuring me if there was anything wrong they would take care of it. When the delivery got to my apartment with my furniture I checked everything out prior to accepting delivery. They were courteous and polite and answered all my questions and even had some advice. The bed and dining table seem really sturdy and I am please with my purchase.
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June 2017 by Tito Landa
Bad customer service
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December 2016 by Miguel Morales
good people and very good prices
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November 2016 by Juan Jimenez
DO NOT BUY HERE!!! CHEAP OVERPRICED FURNITURE. I bought a queen bed and mattress. I got it a week late and they switched it for a cheap mattress. Before that I never got a call to update me, i had to call and threaten to cancel my order. When I complained they told me I was going to get a discount. When I went to the store they denied everything about the discount. Henry and Tom are con artists!! Be warned... these guys are good liars.
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January 2016 by Manuel Gonzalez
Don't buy anything from this place, I bought a couch set from this place that was 1,000 plus which broke in 3 months I went to them to try to get this fixed and ran into some of the worst customer service I have ever experienced and to make things worse manager is never there !!!!
