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“I just wanted to say that Raul is the best! My iPhone needed some servicing and he was more than helpful and very knowledgeable and got my iPhone back working perfectly. Thanks again to Raul and I will definitely be returning for future service!”
“Aracely was super helpful. If you need to go to any Metro PCS for any reason. I would recommend you to go to this place. Thank you for your excellent customer service Aracely.”
“I had a bad experience with this place. Came back with my phone slightly blackend in a corner and my charging port not working with any chargers. The owner contacted me however and fix my phone for free! I was very thankful and now it works fine. He even came to my house and dropped off my phone. I will definitley be coming back to this place I highly recomend coming to this place if you need your phone repaired. Thank you for your outstanding customer service.”
“Had sum trouble w/ a my new Z Fold 4 & after going to different locations w/ no help, I returned on a Saturday to find one guy who has done adjustments on said phone & luck has gone my way too for he fixed problem!!!!! Oh I only wish I recalled his name & hrs he worked!!!!”
“Yeah the person that helped me was fast courteous and knowledgeable my phone got ran over by semi truck and I was with in an hour I already had a new one working I was able to use my maps and downloaded everything when I got home even my apps are downloaded my phone's exactly the way my old phone was all the apps but the only thing is I got a better phone better camera and way better”
11AM - 7PM
1393 N Hacienda Blvd C, La Puente
Mobile Phones
“Outstanding job???! I recently had the pleasure of being assisted by Itzel at cricket, and her service was truly exceptional. She did an amazing job setting up my new phone, demonstrating expertise and patience throughout the process. I highly recommend her for her excellent customer service. All my La puente people need tocome here.?”
“Erik was very helpful and knowledgeable. We had bought a new phone and I was still being billed for the old phone that was out of commission. He knew exactly how to solve the problem. We Called customer service at the store and helped me get the problem solved while I was there. I saw him being helpful to another customer to get her phone going.. Other customers came in he was multitasking very efficiently . Excellent worker great service.”
“Even though the guy in charge never
They notified me that I had an appointment to change my device, they treated me in the best way, got me the device I wanted and helped me with everything so I left that store with my new phone ready for everything”
“Miguel is the best he is always friendly and has an amazing attitude great job and the young girl that works with him always give me the best service,I wish all metro store had a team like this store I highly recommend this location”
10AM - 9:30PM
1435 N Hacienda Blvd, La Puente
Mobile Phones
“Very first time coming to this location, it's the closest one from home. Mama needed assistance with SIM card, the girl who helped us was very friendly, nice and patient throughout the process, she made sure everything was functioning properly before we left, which we appreciate. Excellent customer service! Thank you”
“Michael from this location was beyond helpful! He was very kind to welcome my family and i in and was able to answer all of our questions. He seems very knowledgeable and helped us set up our new phones as well as pick out new accessories. My experience at this store was great, we will definitely be shopping at this location in the future”
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“Professional! Good customer service. Recommend to this place. I just walk in show him my phone, I have not saying anything, the way he check up my phone shocked me. After started checking my device, he analysis few possibilities which nailed in the points!Nice person and honest to customers.My husband had a battery die on I-phone and he fixed it. He continuously using it for few years which I believe the quality is not bad, or it can’t hold for a long years.I went since my husband had good experiences with him and recommended him. I had my I-phone 13 battery puffy, he fixed it.”