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October 2023 by Mia Barcelo
Its was good customer service was good just there was much of a variety unfortunately it was pretty empty the clothing racks were.
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September 2023 by Jocelyn Romero
Very rude staff
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January 2023 by Crystal Ramos
The manager Christina at this location is very unprofessional Rude and has no manners what so ever! I was very dissapointed!! Never again go to this location I asked the manager a simple question then said I was Harrassing her what a delusional person then claims she the district supervisor and she above everyone which found out she really ain’t I called corporate to put a complain on that female CHRISTINA the manager at this location la puente ca! Don’t even bother going their bad costumer service!??
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January 2023 by Ben S.
Horrible nothing is completely stock over priced items no Lp record at all or even electronics
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December 2022 by Austin L stamps
Got a small collection for guys maybe 4 or 5 racks. Great brands though. Huge ladies selection 3/4 of the store is for woman!
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October 2022 by Carolina R.
This goodwill always comes through for me. My favorite by far. Shout out to Vicente for being so polite and kind. Thank you for keeping me updated with the special promos! You're amazing!
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October 2022 by Suzanne S.
Very clean and organized goodwill. Friendly staff too. I will be going back to shop at this location.
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September 2022 by Elias De Leon Jr.
Great prices nice selection of items helpful staff. I'm hooked
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July 2022 by Maria V.
I came in looking for items for my living room because I am redecorating. I was helped by one of the managers Crystal she was very helpful and friendly we had a little conversation and she offered some ideas for my living room. One of the employees from the back with short hair and tattoos seen I had a little too much stuff and offered to grab me a cart. Store is so much bigger than the other stores but enough product to feel full but not too full. Customer service was amazing and they have a good selection on nick knacks and home decor will be back on Thursday for the sales!
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July 2022 by Kristal L.
I like this goodwill but definitely hate their customers service. My very first visit to this location (7/11) I bought several items and the blonde older lady at the register asked me if I wanted to donate a dollar I said "sure" ( I usually round up my change anywhere) well she rounded up my change and the $1 at the same time. Im not mad at the money I donated but upsets me that she didn't ask if I wanted to round up my change AND give a dollar donation. My second visit (7/13) I had a T-shirt to exchange from 2 days ago. My boyfriend asked the lady at the counter, Hindu lady, if she can show him 2 items and the counter she responds "one at a time!" Giving my boyfriend a dirty look I'm like wtf she thinks we are gonna steal things from a thrift shop lol so we decided to take one of the items she showed us I told her I have something I need to exchange so I pulled out my shirt with the receipt from my bag and she goes " tags must be attached!" I'm like yes it has tags! She didn't move a finger to look for the tags. she was waiting for me to show all the shirt tags. I worked retail before so I know that employees have to give effort to look for the tags. She's so lazy! I hope there are better goodwill employees than these two.
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July 2022 by ras gan
The store is new and don't expect a lot of things to buy.
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June 2022 by Tasha T.
I went in on a Thursday.. I was expecting the color of the week to be $1, as it's always been. I don't know if it's just this location Or if all of them changed their one dollar Thursdays to 1.99. I was impressed with how large the store was and how it was relatively organized compared to other Goodwills I have been to in the area. Because it was Thursday, I purchased several items and got them each at 1.99 because they were all the tag color of the week (purple). However, it wasn't easy to find purple tags, and the items I got (for instance a pair of Shein shorts- was typically priced at 6.99) that's ridiculous you could probably buy them cheaper new off of the Shein website. Their prices are getting ridiculous. I prefer the Salvation Army, I find their prices to be more reasonable. But definitely on the hunt for a thrift store with good prices!
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April 2022 by Austin Lahey stamps
Got a small collection for guys maybe 4 or 5 racks. Great brands though. Huge ladies selection 3/4 of the store is for woman!
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April 2022 by Christopher Couper
Really nice Goodwill just poor selection on electronics & games. Thanks a lot resellers!
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March 2022 by Bobby C.
Goodwill should change their mission to: Good will is here to make a profit and compete or charge more than EBay, Mercari, or Poshmark. We are here to line our pockets with lots of money. Come on guys, you are charging $50 for some dirty Nikes that you don't even clean. Your cost is zero for your goods. And you're charging the same as EBay and other online second hand platforms. And what is this the restrooms is closed due to COVID. You do realize you sell used stuff and don't do anything to clean or sanitize. Your pricing is getting out of control.
