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September 2023 by Google user
Dr. Adler \\u0026 his staff are the most compassionate group of pet health care professionals we have ever met, going way beyond expectations for our elderly shepherd. No other Veterinary office comes close! Communication \\u0026 availability was top notch. He has our business for the rest of the animals we love \\u0026 are stewards of.
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August 2023 by Fernando Ochoa
Dr. Adler & his staff are the most compassionate group of pet health care professionals we have ever met, going way beyond expectations for our elderly shepherd. No other Veterinary office comes close! Communication & availability was top notch. He has our business for the rest of the animals we love & are stewards of.
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October 2022 by Daisy
Dr estafanous has been in my family for years he is honest and caring very grateful for him
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October 2022 by Gigi R.
I took my cat Ricky for the 1st time. It was for a consultation. He is a great Vet, kind, knowledgeable, the most honest Vet I have ever met!! Employees at the front desk were very nice too!
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October 2022 by Dascha M.
Had very bad experiences with this place. On multiple occasions, I have received different instructions/information from different staff members regarding services available, what time they are available, and overall inconsistency among the staff here. As someone with multiple pets, it has been very difficult working with this clinic due to the ineffective communication. Unfortunately, for that reason, I will have to look for a new vet.
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September 2022 by Mark Z.
Dr. E and his staff are great! He took care of our 10 year old. She was dealing with pancreatitis. She is back home and doing great. I like his style. He's straight to the point and still very caring. And, unlike many practices, he tries to keep your costs down. Thank you Dr. E!
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September 2022 by Sofia B.
The people that are so nice and when a dog got them they helped us so much we called them and made an appointment and they said yeah they sound nice I do recommend this clinic to anyone who needs to go because they are so good connection to staffs nice and everything is nice
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August 2022 by Los Angeles F.
Sweetest owners! They were fast and really good with my dogs. I been coming to this vet since my first dog when I was 7 years old. I now bring my pups here as an adult and still the same amazing care for our pets!
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July 2022 by Limbei
Best vet I’ve ever met. Very loving and caring to animals.
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July 2022 by Sam M.
The Doctor examined my puppy and said 2-3 words to me at most, recommended I give him honey if he has low energy. Then he walked out of the room without asking if I had any questions and moved on to another patient, extremely unprofessional and wouldn't recommend.
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June 2022 by Jolanta H.
This place has the utmost respect for your pets, that's how I'll start this review off. I've been to various vet offices, ranging from expensive to pretty cheap. I don't need a place with vast amounts of grass or an expensive looking clinic that places a higher importance on upselling their newest products or services. What I need is a place I can bring an extremely highly prized family member for trusted care; and I mean "care," not "pretending to care." Hacienda Animal Clinic is all of this and more! I can't explain to you the emotions I went through in thinking my poor dog had a life threatening kidney issue that might have been costing her life. I can; however, explain the love, time, and care the people here provide! Let's start off by saying, they spend more time listening to you tell the vet about your pet's health than your regular doctor even gives you! Maybe not you per say, but most people. I know I've never had a doctor spend as much time listening to me as the vet does here! The doctor sits down and listens to everything you have to say and never once rushes you or treats you like a number. Never once, although the clinic is EXTREMELY busy, do they rush you! The vet listens, asks important and intelligent follow up questions, which some vets hardly ever even think through/ask. The doctor appears that he could be retired, but you know he's there for one reason and one reason only, his ultimate respect and love of animals. My dog had to get bloodwork done. I had never been a part of something like that. They had 2 staff members hold her as they instructed me throughout every moment on what to do and how to act with my dog to keep her comforted, while keeping me safe. The doctor quickly took her blood. I was almost in tears because looking over and seeing the blood collect in a vial and seeing it come from my poor baby just triggered something in me. The staff kept telling me to keep talking to her like I do at home and keep petting her head (but not mouth because she can bite due to the pain). The staff is kind, smart, never rude, extremely attentive and just so amazing! The prices are beyond fair, even low I think. This clinic is like a hidden gem, and it only deserves a fantastic review! My dog went from having a bad UTI and being lethargic, sad, and quickly out of breath after playing; to being a happy, playful pup, and she's about 11! Amazing place with the most respectful/kind people and a wonderful doctor that teaches you what he knows along the way! This is the only place I'll ever trust with my pets! Please come here if you love your pet, and I know you do. The prices for a vet visit are so similar almost everywhere you go (around $50), but the life and well-being of your pet is the last place you need to save a couple of bucks on (although you save plenty here!). I originally had gone to a place called "Affordable Animal Hospital" in Covina, (and was about to take my dog there); however, after reading the reviews, I had tears for what these poor pet owners and their fur babies went through. It's beyond inhumane to "care" for an animal that has its life in your hands, only to be irresponsible and lazy with it! Shame on all the vet clinics that claim they are inexpensive, or good, but treat animals and their owners with a lack of respect and with a complete lack of basic common decency! Hacienda Animal Clinic is the farthest thing from that! What the world definitely needs now is love, and this is the vet clinic that goes above and beyond for pets and humans alike! Thank you from the bottom of my, my family's and most of all Marley's heart!! Thank you for still operating during Covid times! Thank you for being straight forward, trustworthy, transparent (they tell you up front what they charge and do not mysteriously raise their numbers) and loving!
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June 2022 by Joe M.
Great staff! Great Dr.! Have been coming here for 25 yeras+ Called with a cat issue right before closing. They had no more appts but they asked me to come in and took care of my kitty's eye problem right away! While short wait, it was interesting to see the in and outs of all other pet clients and parents, similar to a well conducted orchestra!
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June 2022 by Socorro Suki C.
I called very worried about my doggie I have a 4 yr old Maltese she ate grapes and I needed advice. Susana was very patient with me and answered ally questions.
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June 2022 by Marco R.
Tried calling to get an appointment, but the staff, woman on the phone was extremely rude and short, and didn't care to take the time to explain pricing, appointments, or anything that had to do with care of my pet.
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April 2022 by Venessa C.
I've been going here for over 35 years the prices are high but I don't have anything to compare it to I put another dog to sleep it broke my heart I don't understand why doctor wait to tell me it's time for him to go down the day before it happen with my first baby I put to sleep I spend money for app then next I have to put him down I didn't have that extra money
