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June 2024 by Brian Jones
Disgusting and Dishonest Business. They were told on a price increase and never called to discuss it. Now as a worker I am out the money for services they were provided. The man that owns the location Dinesh was very rude and hostile when my boss was trying to make fair arrangements with him and proving to him that notices on increases were sent out and Maria never reached out and hung up on him. Between me and my coworkers we are now out over $4,000.00 dollars. Please do the right thing and pay as.
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May 2024 by Adfly & Co
It's moderately difficult to find a reasonably priced hotel with quality amenities. It is twice as difficult to find a reasonably priced hotel with quality amenities and an All-Star staff. I stayed at this location about five times now and each time I stay I am surprised with excellent customer service. Jennifer the manager is particularly the reason for this review. Not only does she cover all the bases of excellent customer service, she does so with a friendly and exuberant personality that makes you feel as though you are being paid special attention to as a guest, and ultimately setting the standard for the hospitality industry. Last minute bookings through Jennifer have been a life saver as much as they've been a pleasure. I highly recommend this hotel to anyone staying in this area. Almost all of the rooms are freshly renovated with comfortable beds, spacious rooms and there is even a new and adequately equipped gym!
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May 2024 by Koty Mattocks
Julie the front desk attendant was amazing 11/10!
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March 2024 by HD Madrid
The area is bad to begin with. This was the closest we could get for a good price and last minute as we were there for a funeral. We drove 12 hours to get to this place from our hometown. As we walked in, there was no one to be seen. Minutes later, the front staff gets there and checks us in. The place smelled funky. Our room had a moldy smell, and the restroom looked like it was on its last leg. The tile was falling by itself. The water pressure was close to none. There was mold on the shower head. The bed skirt was so dirty we just couldn't tell what it was. The microwave was also dirt. The window was so dirty there was no clear view. The breakfast in the morning was ok. They did have a lot to choose from. The ladies were cleaning all around, keeping the area clean. And they were so friendly. Housekeeping was amazing and very friendly. Other than that, I dont recommend this hotel.
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March 2024 by Karla Ureña
La habitación estaba limpia, con suficientes toallas y papel de baño. La alfombra del hotel tiene mal olor, el desayuno es simple. Es un hotel pequeño a simple vista todo está en completo orden cuenta con suficiente espacio de estacionamiento dentro del establecimiento. Por otro lado la habitación es pequeña aún siendo suite.
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February 2024 by P B
The staff here are very nice and welcoming. They make you feel at home!I would definitely recommend this Comfort Inn!!!
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February 2024 by Robert Jacobsen
Let me start with the service. It was amazing. Everyone is very friendly. For the price, the room was very appropriate and overall a good deal.There were quite a few stains on the sheets and curtains that looked I bit like they may have been blood, which I was not a fan of, and why I did not give a 5 star.
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January 2024 by Jesus Gallardo Macias
To whom it may concern. I checked out early of the Comfort Inn hotel because it did not satisfy my expectations. (Room number 109). There was several blood stains on the floor, by the bed, and curtains which I provided proof in the following images. For this reason, I decided to cut my trip short.
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December 2023 by Nithin Subbiah Meganathan
Rooms and the hotel were old and dated which was surprising considering the place has good reviews. I’ve stayed in a couple of Comfort properties and this definitely ranks at the bottom. But people were very helpful and friendly.
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December 2023 by Dietz Baldos
The rooms look clean but it doesn't feel like it. The room looks modern, but the furnitures are wearing out.
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November 2023 by Queen Sentira Ramos
Love Love Love this place! There was a bug in my room and they were so apologetic and professional about it! They upgraded our room with no hesitation. My family LOVES the free breakfast too! Love being able to make our own waffles:)
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November 2023 by Robin Lucas
Better than the more expensive hotels by far.... Customer service was amazing. This place goes over and beyond to make you comfy. The room was clean upon return without asking. I highly recommend this hotel... p.s. dnt mind the lady picking hee toes in the lobby lol ? ? ?
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October 2023 by Ulises Delgado
Best hotel in la puente. Staff is very friendly and willing to help out. Beds are always clean and smelling great. Definitely staying in comfort suites anytime I need a hotel room that feels like home.
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September 2023 by Gamer Ro
great place to be near city of industry gas stations and bakery shops are near rooms aren’t the best or bad there’s cracks in roof and holes in the walls,Bathroom Was little dirty but wasn’t too dirty that you can’t stay in it i’ll recommend coming here if you looking something normal not to fancy or bad the room was cold as ice and hot at fire i’ll recommend coming here there are homeless people around but your in danger if you go outside my kids loved the room it was calm and cold come here for good prices and calm roomsSafety: unless your outside the hotel there’s homeless people
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August 2023 by byanca sagrero
From the start we had a good service and stay. The entire staff is friendly and they go above and beyond for the guests. They always say good morning and make you feel welcomed.One of the cleaning ladies asked if we needed anything before her shift ended since in the morning we had the “Do not disturb sign”. No cleaning staff from previous hotels have ever done that. Our rooms were cleaned without even asking.Diana has been amazing. Going above and beyond with the food and heating up tortillas (no hotel has tortillas lol). The menudo on a Sunday was the best.The receptionist were so friendly. From the moment we wanted to check in the lady was friendly and welcomed and the guy (receptionist) too. I lost one of my daughters crocs and he had them within less than 5 minutes from when I lost them.Overall, it was a great stay. We will definitely book our stays here again.Thank you all for the hospitality. It was a different experience and uniqueness .
