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August 2023 by Marc G.
They ran out of saline...how can you call yourself a pharmacy let alone a convenience store when SALINE...the only thing you need to clean open wounds...IS NOT AVAILABLE???L cvs for real, go find yourself one that actually takes inventory and stocks up on items
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February 2023 by Chrystina B.
CAROLINE IS THE NICEST WORKER! ALL EMPLOYEES ARE SO NICE! Okay, I'm not sure if Caroline is the manager, but she's so kind and gets things DONE! My order was messed up, and without any drama or hassle she fixed it immediately. Price:5/5 They have amazing coupons, online and in store. I used a 30% off of my Marc Jacobs perfume, and it's now one of my favorites! Instead of $65.00 plus tax I paid about $40.00 With coupons. I'm completely happy with my purchase and the price. Service: 5/5I absolutely loved this store, and how efficient and effortlessly it is ran. You can really tell these women are a team and work well together. The store was clean, they all have great manners, and my orders are always done quickly! All around: 5/5I will continue to come here, and I hope to see the same group of women running this place as great as ever :)
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January 2023 by Tatiana T.
Absolutely rude service from the Manager Rudy and Norma. Unprofessional. Didn't feel treated with respect. Calling corporate.
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January 2023 by Areli O.
I love this cvs the staff is very friendly Caroline is always in a good mood and she's very polite makes me happy every time I see her
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March 2022 by Chairrese M.
Went to drop off some UPS boxes and the cashier was RUDE & UNPROFESSIONAL ... complaining under her mask in Spanish like we can't hear her. REALLY?? I'm holding the box with one hand and she is asking if the box is heavy...? I didn't hear her so my husband tells her it's only 7lbs and she tells the other employee that we are lying, the boxes are probably heavier. My husband was telling me the whole time she was complaining! I don't know why I didn't hear her. If you don't like your job duties then work somewhere else. Train your employees better CVS.
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January 2022 by Cathy G.
Juan and Greg which were the 2 employees working at this time (midnight) are extremely discriminatory!! They judge by color and race I guess because I was there I king up pads and whipes since I'm on my period and GREG was following me and my boyfriend since we walked in!!!! The whole 15 minute of us being there this guy was right behind us! We called him and the manager at the moment (Juan) out on it and they just threatened to call the police on us! Racist asswholes is what they are.
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January 2022 by Elizabeth V.
I was told by the pharmacy clerk, Breanna it would be 20 minutes, 50 minutes later I go to the cashier to inquire about my prescription. All of a sudden, I was next to be called. Not a busy night. Filling prescriptions is not a priority at this pharmacy
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December 2021 by Nick J.
I don't usually give bad reviews but the store manager here deserves a bad review. I went back to return something around 10:05pm because I wanted to return and buy the same items just using my HSA card and this guy just told me I cant return it anymore since returns are only until 10pm. I'm gonna buy the same items again but he didn't give me any consideration. And the item I need is for my baby that is sick. I was so nice to him and told him nicely that it is for my baby and he said something very rude to me that I just said okay no worries and I just left. I didn't say anything bad back and just left. To the store manager, i think the name is Juan. Merry Christmas to you and I wish you can give consideration to some people.
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August 2021 by Brenda R.
Good luck talking to an associated in pharmacy If you do, make sure it's not Kathy as she will have a major attitude just simply because you called and she was forced to answer the call. It may be that cvs is overworking their employees but there's no reason for someone to be rude even before you ask the question. Years coming to this location but after Kathy left me on hold because she wanted to be petty and rude without even hearing my questions I just decided best to change pharmacies. And no I never got to ask my question or give her ANY details because she didn't even let me get that far.
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June 2021 by Jace C.
I called the pharmacy to have a prescription transferred from my usual San Jose CVS pharmacy since I'm in town and needed a prescription refilled. I never spoke to a single staff member because they put me on hold for over 30 minutes. I called twice just to see if they had forgotten that someone was on hold. I was met with the "Can you please hold?" again and was put on an indefinite hold. What's the point in having a phone line when you put people on hold for this long? I thought it would be a simple process to have my prescription transferred as told my usual CVS - first and last name and date of birth and the medication you're filling. In the time they put me on hold, I could've actually driven to this CVS and spoke to the guy who put me on hold for so long. Needless to say, I gave up after having wasted half an hour. I called another CVS pharmacy in the area. Actually, the other one on the same street on the other side of the 60 freeway. They took care of it in 3 minutes. There's a lot of CVS' in the area, at least 15+ within a 15 minute or so drive from each other. And this ain't the only one. If you really need to get your medication, go to another pharmacy. This one ain't it.
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June 2021 by Richard G.
I just feel obligated to leave this review because the "Karen" in front of me at check out was going off on the cashier, Eko, about how every time she shops at this location, she has to wait and she was upset because her kids were waiting for her in the car. So first off, don't tell a cashier how fast they should go or anything in regards to his job duties when you as a mother left your kids to wait for you in a car, on a hot Summer day, while you go shopping. Secondly, I'm sure he's just as frustrated with the long line as everyone waiting in it. So cut him some slack. Eko was super friendly and was moving as fast as he could!
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February 2021 by Velma W.
I actually liked this location until one day. I walked in and was going to buy flu medicine and I walk up to the restroom and there is a d*** sign stating only pharmacy picks up are able to use the restroom? How is that okay? Or even a thing? Most ubsurd thing I've seen all day. To make matters worse, I asked if I was still able to use it and the associate literally asked if I was waiting for my prescription and I proceeded to say no that I was buying flu medicine. She didn't let me in. This is a d*** sign that should not even be there in the first place.
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February 2021 by Mggie P.
If I could give them a 10 star I would. My husband bought my a few perfumes here. But I didn't want them since, I already have several if them. So when trying to return them, I did get some upsetting treatment. That I will not get into too since at the end of the day Norma and Jonathan made sure I left happy. Norma apologized for the behavior of the lady that helps with the perfumes. She made sure I was help and treated with respect on my next returned. She said Jonathan would gladly help me. Which he did. He was so helpful gave me great costumer service. He made sure I picked the perfume I liked. He even gave me his thoughts on what smelled better. I was amazed with the great costumer service I called my cousin that live 5 minutes from there. We even bought another perfume. My cousin and I were so happy with the treatment and prices on the perfumes , we decided to buy our perfumes there from now on. I'm very pleased with my experience there. Thanks again to Norma and Jonathan for such a great experience at this cvs. Will return here.
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January 2021 by Michelle P.
I will never return to this location again they have no idea how to communicate with their customers I came here to fill a prescription for my daughter and they didn't tell me that they were gonna charge me full price because my updated insurance card was in the mail they never told me a word about full price I will never come back!!!! BEWARE !!!!!! They will rip you off!!!!
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December 2020 by E A.
Good pharmacy sometimes theres a wait but they get thru line pretty fast .. sometimes mess up on meds but so far I've caught it...will return