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March 2024 by Josephine Murphin
02/12/2024: had an appointment for 2:00pm with a nurse practitioner because when I called for an appointment for a lump that is increasing in size, the front guy said they have a 2:00pm appointment available. Checked in at the front desk by 1:55pm. Asked the front guy if after seeing the nurse practitioner if the doctor will see my son too. Front guys said he can have Dr. Tan go in after the nurse practitioner. I said that would be very nice.Waited for 45 mins and asked when will we be seen, the front guy said we’re next, but it wasn’t true and we waited again for another 13 mins just to be called and put in another “waiting room” because they didn’t have a room “yet” for us.Then when we got transferred to a regular room, we waited again for another 30 mins for the nurse practitioner to come in and no doctor! The nurse practitioner just asked a couple of questions and felt the lump and said that we will need to be referred to a dermatologist. He then took off. He spent literally less than 1 minute in the room with us and it took us an hour and a half to see him!!! Rediculois!!!Sad how my entire family comes here for years and has been with Dr. Tan’s care. Now we didn’t even see Dr. Tan and the nurse practitioner didn’t even apologize for the delay and did not seem to care. Very disappointed with this experience. And we have a PPO insurance and now we’ll just go somewhere else where they value their patients.
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March 2024 by Alyssa time
They really care about you here my mom said I get better care here then she gets from her doctor this place been here for years it's gotten better
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March 2024 by David Mitchell
I am not real impressed with these Doctors I have seen Dr kwan Tan. He took the place of my Dr for 15 plus years. (Dr. Jeff Haung). And then he retired and the Joshua Medical Group took over.I have a chronic back issue that’s not a joke. Dr. Haung had gotten me on some medication that worked pretty well for me. It took a while to find the right kind and amount to keep me somewhat out of pain all day and be able to live a normal life. The new Dr decided that I do not need all of it. And that I should have surgery. Dr. Haung had mentioned to me that the people that have this surgery eventually come back for higher doses of medication that won’t let them live a normal life. This doctor does not seem to care. T sent me to a surgeon and took some of my normal pain medication that I have been taking for 5-6 years away. I will probably be looking for a new one in the next few days. Someone else talked about them having a room full of people. Very true. I’m used to one good Dr. Not 3 or 4 that can only give referrals.
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February 2024 by Lillyana Fernandezv
Love, Juliana she’s the best very caring and professional.
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October 2023 by Lana
Unprofessional. Don’t go for mental health because they have 0 resources. Apathy and stereotypes is what’s in these peoples minds when they see you have mental health issues. Do better.
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September 2023 by MSN-04
Old school prefer a 1 on 1 doctor visit, not a room with a bunch of people listening in on my health issues. Their followup is also a bit disappointing, lacking. Requested something from visit two weeks ago and nothing. Seems you got to keep checking this internet athenaportal to get info. No notification whatsoeva of lab results in or anything. So yeah just keep checking it everyday if you care about your health because it seems they don't followup on you. Will try other doctors here and see if it'll be better.Waiting area is huge and clean though with coffee.
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July 2023 by Lynn Manuel
Has been our family doctors for 30 years Absolutely the best team Dr Wong is my 93 year old mother dr.Can't go wrong with Dr. Wong .
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June 2023 by Km Haller
We absolutely love this office.. Tsai, Chao, Juliana are really great.. wasnt too impressed w/ Tan but over love it.... we really like the staff memebers specially Eric. Knows pts by name by heart which means alot. ALWAYS kind and friendly. Highly recommend this office
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April 2023 by Jennifermarvin Robertson
My husband and I arrived to get my sons immunizations. My son is non verbal and an autistic 5 year old. We filled out the paperwork which asked if he was autistic and I checked yes. The medical assistants did not know what autism was. The doctors were not familiar with autism. The guy wanted to do a hearing test on my son when I already told him he was non verbal and autistic. the medical assistant was scared and kept saying we need to get his blood pressure and his hearing test done. I asked him if he had any idea what autism was and he said no. I went in the hallway and began to ask everyone that worked there in the hallway if they knew what autism was, they said I’m sorry no. They put us in a room to only wait 1 hour. The medical assistant placed my husband and my son in another room and didn’t realize I was right there as they were laughing at my son who was screaming because they didn’t understand what Autism was. I went in the room to wait 1 hour and the doctors were in the hallways laughing with laptops on their hands, I am unsure if they were intern doctors, but they had the same uniform on as the doctor. I asked if they forgot about us because the door was shut and there was no chart, they explained they were busy and when I shut the door I heard the doctors in the hallway laughing. These are all young doctors by the way in the pediatrician side at least. I left without being seen and without him getting his shots, and complained to the front receptionist. Worst experience EVER!
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February 2023 by Myoki Noeast
Friendly staff and beautiful welcoming office. Love the vibes ✨️ ?
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December 2022 by Mark Dark
Been going here for a few years now with the wife to see Dr Tan. very good Doctor and great service even when busy they are prompt to see you.
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December 2022 by Rebecca Park
My mom had her first appt with Caleb Kil, PA who was taking time and listening to her. He was very knowledgeable and emphatic. Other staffwere very friendly too.
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November 2022 by Suntara P.
Staff is very friendly. They are good with kids. Great for all ages. Recommend this place
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August 2022 by Veronica L.
I just to take my kids to a different pediatrician, where all three were diagnosed with asthma because I have asthma. I'm so glad I did the change. None of my kids have asthma. Joshua medical center did a test on them and all they have is allergies. I'm so happy with this clinic. What I like about this clinic is that I can schedule my kids the same day and when I get there we wait for 5 mins or less and the doctors and very attentive and listen to my concerns.
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June 2022 by nejina mohammed
Horrible place to avoid at all cost! Your time and value goes to waste if you go to this place. Very poor customer service and no one seems to know how to handle patient requests in a timely and effective manner. The Worst Clinic in Orange County!
