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February 2024 by Lara Taga
Worst 7 11 in OC. Especially whoever the kid is working tonight. They never greet me, never say hi or thank you. They treat me like I am a nuisance because I'm interrupting their personal phone calls. So upset about the new owner that cannot even afford to have nachos! I'm going to the friendly 7 11 on western and crescent from now on. Guy with the beard is the worst but all of them are terrible at serving the people who keep them in business. DONT SHOP THERE.
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August 2023 by meighan keenan
I used to love this store. Now the most rude impersonal workers. I would rather drive further than deal with them…
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May 2023 by Christian Magana
Been customer for years. The older guy his name is Ram is nice and helpful.
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May 2023 by Franklin Solano
Really good place for snacksAlso, you can buy lots of primeI do wish they could get more everydayGreat place and great location
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May 2023 by Andrew Nuñez
All my visits here have been pleasant. They have a nice stock of everything. They also have a credit union friendly ATM.
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March 2023 by Jerry Jefferson
This place is under new management and so far my impressions have not been good. I have a feeling overtime these guys are going to lose a lot of customers who've been coming to this store for years and or possibly go out of business.Reason being is:1. Terrible Customer Service/Language skills.- Both night-time new guys running the store at night, dont understand any English. So ordering a hot food item (like wings) or trying to communicate makes it extremely difficult.I bought 20 wings and asked for a bag since they did not have the tray carriers. The guy with the beard looks me dead in my face and angrily tells me "No bag!" I asked why? Considering I had two food trays of wings, one drink, and another item. He just replied "No." Annoyed by his awnser, I asked his "trainer" (kid with glasses and he gave me a bag) No idea what the issue is with the guy with the beard. He knew what I wanted.2. Lack of cleanliness/Bug issues (gnats flying everywhere), coffee spilt all over floor by drinks, making it near impossible to walk, crates of drinks and stuff just stacked in behind the cashier, etc.3. New fridges were put in, during this construction, the store was left open making it near difficult to go in and buy stuff because contractors were going back and forth replacing fridges. All the drink items have been sitting out and spread all over the strore (including a FEW DAYS AFTER, fridges had been put in.4. You guys should consider bringing back the old nighttime cashier, Johnny Singh. That guy knew how to run the store, was great at working there, and did his job right.
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December 2022 by Chun W
OMG, I told the guy to get only one line Powerball and he charged me $20 with 5lines and said he could not cancel it. I told him to check the camera that I only told him to get one and he refused. Also, he claim that he asked me but actually he did not and he just tried to confirm if I gave him $20 or not. That is why I said “yes” because I did give him $20 and told him exactly I only wanted one line. He falsified the meaning. Good luck man if this is how you treat people.The date is 11/13 around 12:10pm just in case the owner would need to check the camera and verify everything. I asked him is it a scam? He every replied “yes” ridiculous. Hello, owner. if you read this message, please follow up with this ridiculous employee.
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November 2022 by C W
OMG, I told the guy to get only one line Powerball and he charged me $20 with 5lines and said he could not cancel it. I told him to check the camera that I only told him to get one and he refused. Also, he claim that he asked me but actually he did not and he just tried to confirm if I gave him $20 or not. That is why I said “yes” because I did give him $20 and told him exactly I only wanted one line. He falsified the meaning. Good luck man if this is how you treat people.The date is 11/13 around 12:10pm just in case the owner would need to check the camera and verify everything. I asked him is it a scam? He every replied “yes” ridiculous. Hello, owner. if you read this message, please follow up with this ridiculous employee.
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October 2022 by Roger P.
Guy who works late night is horrible. Apple Pay wouldn't work so I was putting back the stuff I was going to purchase. One fell off hook as I was putting away. Guy came from behind the counter and threw me out of the store. I could have been a j*** and left everything in counter since not my fault their machine not working. But I was putting it away and got thrown out. They have lost my business and everyone I know.
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September 2022 by Alan Reynolds
They dont have products like half gallons of milk or half gallons of chocolate milk and everything is very expensive for the size and amount of thier products like fruit juices ect..
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July 2022 by Linda Tovar
I work nearby, I come to this location very often. It has a great variety of snacks, goodies and different products. The employees are great, I greet them with smiles and ask how they are doing.Coming here so often and being a usual builds a great respectful relationship with the employees here. The owners are very kind and wonderful people.
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May 2022 by John Alvarez
They have a microwave I was able to warm up my lunch here
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January 2022 by Cesy R.
A guy who works there is a j**** We had a free slurpee coupon and my son made an honest mistake. He grab the small which I thought was also a small, but it turns out there's a smaller one. So the guy got upset at my son and I told him I would pour it in the small cup. He continued to speak very aggressively towards us. When my son gave him the coupon he said I owed $.75 which doesn't make sense. He told me to read it and that it's only good for a $1. I told him it says the customer pays the taxes which is 8.75% for La Palma. I paid the $.75, but he did not need to be a j*** about it. I would love to use other words but I don't think it will fly here.
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November 2021 by Rosario K.
So today I went to get a coffee for my daughter who really likes this store again this rude guy who I think is there on afternoons has such of horrible attitude horrible customer service I ask how to cancel no cash back because I made a mistake and he was just mad and yelling like I was a stupid person! I don't understand why you have this guys working there the people at night shift is very nice ! This is why I go to the 7 eleven on walker n la Palma instead, every time I see this guy in the store he is rude like you can ask a question or a lid or nothing he thinks he can talk rude and yells at customers! Why? Please management do something about it! Move this guy from here he is horrible! This happened today 11-23-21 at 3:34 look at your cámaras .
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August 2021 by Jesse Chang
Very welcoming staff! I was 8 cents short and they covered for me without even asking. Best 711 I've ever been to!
