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December 2023 by Abrorjon Abdulkhamidov
A bunch of liars and lazy people working there be careful
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December 2023 by Vidal
Decent pricing on aftermarket parts.Service is subpar. For what you pay, you'd expect faster turnaround times. You'll have to call daily to receive updates on your truck, they won't contact you. They'll miss items on what should be critical inspections, forget to install clamps, leave nuts, bolts, and even your battery cables loose.Go in for warranty, if you must. But triple-check everything before you hit the road.
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November 2023 by 佛心看世间.
They should ask everyone in line because some people have large numbers and some have small numbers. So when there are empty seats, these security guards should fill the vacancies in a timely manner. This is the best work attitude. But these The security guards are AWOL...and they can't be found at their posts, nor can they be seen working...11/17/23...1300 area...who is lazy...security guards...who are the security guards AWOL? .Who is neglecting his duty as a security guard? Who is being lazy? Security guard… It’s always a security guard… I have more photos to prove it… This security guard is an accomplice… He called another security guard… He is evil One of them...he knew that the security guard he was working with was absent from his post...I took the photo as proof.
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November 2023 by Paul stefan Claros
very bad service many times people speak in Spanish and they don't want to help them that is very bad
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September 2023 by Tsogkhuu Tsogsuren
Fast best service.The manager was so great, guy. Thank u so much, guys!
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May 2023 by Suzana Gligoric
Thank you guys for being so accommodating and helpful at the time of emergency. Wonderful staff, helpful mechanic and overall great experience.Thanks again.
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May 2023 by Hongjian Zhu
Very nice place with great service.
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April 2023 by Ethan Wan
Keep far away from this shop. They will charge you more and more by change estimate charge. You will be forced to repair and pay, They will scam you by diagnosis fee.
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March 2023 by bassett mama
Sometimes a line. Better if you use will-call.
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January 2023 by AMDJ Logistics INC
I recently took my semi truck to TEC La Mirada for an engine overhaul and spent nearly $40,000 (A fully rebuilt engine from the factory costs about 45k) Eight months later, the truck stopped working and TEC La Mirada refused to acknowledge that there was an issue with the truck, denying any responsibility for the repairs under warranty. It turns out that the dealership lied about the warranty, claiming there was a mileage limit of 100k, when in reality the policy states it is a 1 year/unlimited mile warranty on repairs and parts.I am extremely disappointed in the service I received from TEC La Mirada. Asked for the manager 3-4 times, and was never provided with one. They are filled with lies and do not take responsibility for their actions. I was told that the repairs would last for a long time and that the truck would be reliable, but the reality is that a few months later, it stopped working. Not only did they not fix the issue, but they also tried to avoid doing any repairs under warranty. The entire service department is under Ralph and Kevin, who are both dishonest and irresponsible supervisors. I'm sure there is someone above them, but they never let me speak to that person.I would not recommend this dealership to anyone. They are not trustworthy and do not take responsibility for the services they provide. They are only interested in the money and not in providing high quality and reliable services. Save yourself the trouble and stay away from this terrible dealership.There is better service for when you buy a phone, car, or a refrigerator than when you buy a $250k truck. Pathetic.Hopefully Volvo company takes notice, and realizes that people will no longer be buying Volvo's due to their service.
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January 2023 by Bestrux Road Service
Best truck & trailer parts dealer in Southern California for sure.
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December 2022 by Ahmad Samadi
The worst experience I ever had with Volvo dealership customer service special Rain gave wrong part .
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December 2022 by Lucia Jimenez
be careful with this place of mechanics, in January of this year I took my truck to be fixed, I bought the part in the same place and they charged me core, when I sent my driver to lift the truck they did not return the part to him, I was calling them so that they would deliver it and they only said that they put it there and that there in the truck and they never returned anything, it was the panel of my truck and they themselves said that that was not the problem that it was a sensor to which they also composed it so they put it that the panel was replaced was in good condition they never returned it for sure to sell it to another person because it did not have any fault, be very careful with this dealer
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October 2022 by GxR Logistics
I bought a 2016 used Volvo truck from Penske. I had the NTP warranty. I had transmission problems that almost put me out of business. As of now, I am a one man show and with current freight rates, I was in trouble. Any how, I took my truck to TEC Equipment in La Mirada and they told me about the transmission problem. the problem was even bigger than expected, there was a national back order and I would have had to wait over a month and face certain shut down. Eric Stanton, The Director of Service Operations was very helpful. Eric Stanton recognized that I was a hard working one man show and went above and beyond to help me. Eric made a few phone calls and located the part I needed that was on back order and got me in and out of the shop in 1 week. I highly recommend TEC Equipment in La Mirada and Eric Stanton is my guy now! My lesson learned is to only buy from Volvo. So next time I buy a truck, I am gong to stay on the winning horse and call TEC La Mirada where I know I am in competent hands.
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October 2022 by shams karzai
Don’t bring your truck here for a repair, it’s a complete rip off for a simple job and you’ll walk away with a bill 3 months worth your hard work. The staffs are rude and the service manger does not know anything about repairs or customer service. Even 1 star review is too much for this place!
