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March 2024 by Blanca Chavez
The orders take about 20 min. to be
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March 2024 by vanessa escalera
I come her occasionally and tbh it’s always a miss :( my fries are ALWAYS cold and overly salted and I try the method of light salt to maybe get some “fresh” fries and yeah lol no. They really don’t care ? and it’s the same with my nuggets. I asked for a happy meal for my kid and they didn’t put any apple slices in her box and I asked for some and the guy literally grabbed the bag of apple slices aggressively and threw it in bag and hand it to me and top of that he didn’t say anything just continued to take an order on the head set I mean if they are getting paid over $18 I kinda expect quality food and fresh but never coming back here again I have gave it a chance back to back because I understand we are humans but to continue it being this way it’s just a terrible McDonald’s.
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February 2024 by John Keys
DO NOT COME to this store if you value customer service!!!!Came on Saturday morning to place an order inside. I noticed a medium sized crowd hovering around the counter to order the food, but nobody was there. The management placed a decorative barrier where you “used” to order your food. There was a clerk who was helping people use the kiosk order the food, and she encouraged the people in front of me to do the same. I asked the clerk if there was anyone to take my order at the counter and she said the counter for ordering isn’t open anymore. She said I would have to order from the app or at the kiosk from now on. I immediately left. I went to another McDonalds where they still take your order at the counter. This is called customer service. By forcing a customer to use an impersonal kiosk you’re essentially saying “We’re too busy to take your order or care about your specific needs or requests”. That is a really poor experience. I will never go to that location again. And I guarantee that store will see a decline in sales. The franchisee should just hire more people, quit being so cheap!!
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February 2024 by FLORES Chavez
I love
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January 2024 by Tania Tijerino
ok this is this first and last time im coming to this location of mcdonalds we got 2 fries and when we got to the window to get out food they said that they do refills of coffee but i asked, and they said no we dont do refills and they literally said it now comes here mrs bad service manager saying “no we dont have refills” and we said you guys said it on the speaker and she raised her voice “WE DONT HAVE REFILLS” and i had to pay, and i told her im a manager and your supposed to make ur customers have a great day make their day and the way she got mad and disrespectful to a customer i think she should do better and especially coming from a real helping manager thats not correct to do that either you not make her manager or tell her to be better.
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January 2024 by Paty Tijerino
ok this is this first and last time im coming to this location of mcdonalds we got 2 fries and when we got to the window to get out food they said that they do refills of coffee but i asked, and they said no we dont do refills and they literally said it now comes here mrs bad service manager saying “no we dont have refills” and we said you guys said it on the speaker and she raised her voice “WE DONT HAVE REFILLS” and i had to pay, and i told her im a manager and your supposed to make ur customers have a great day make their day and the way she got mad and disrespectful to a customer i think she should do better and especially coming from a real helping manager thats not correct to do that either you not make her manager or tell her to be better.
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December 2023 by Monica Soto
They were out of apple juice for happy meal.
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December 2023 by Elize Flores
Thank you for being there, but because of the increasingly unhealthy products in there that we continue to eat that still should not be edible. I don't know how you guys do it. But with all the happy memories, thank you. I will no longer come down unless I'm trying to build my immunity to poison. Sorry.
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December 2023 by juan delgado
When it was the first time, I liked the service, everyone is very attentive and professional, the food is fresh and very good, Erika has a very good attitude with all the clients, very professional.
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November 2023 by Raelene O.
the ability to fuck up a meal with zero communication consistently and consecutively is mindblowing. Always missing items, always slow, burnt overcooked food and stale food. Coming from a mf who use to work at McDonald's yall are on some fuck shit. How slow do yall gotta be to keep doing this?
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November 2023 by Estella Pedroza
Bad service waited to place order. Waited over 15 minutes to get our food. Could not download my McDonald's app. Got attitude from the girl on registered. Lot of people waiting to get their order. They had place online and at kiosk . One customer had to verify that she had placed the order at correct mcdonald. They have negative customer service no happy faces there. Need extra sauce for nuggets waited for over 5 minutes.Parking: Drivetru line blocks the parking spaces. Unable to get parking .
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November 2023 by Cheryl Perez
I went into this location because the drive up was really backed up. When the cashier did come and I ordered, it took about 10 to 15 minutes to even get my happy meal. When they remodel the restaurant, it feels very impersonal and rushed.
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November 2023 by Wyatt M.
I don't like to dog on fast food workers but my god these dudes suck orders usually wrong, cold, or sometimes both
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October 2023 by Cesar O.
Telegraph and imperial hwy. this place is horrible. Incorrect orders, make you wait and have you pull to the side and forget about you. They asked to see my receipt again to see what I ordered, then waited another ten minutes just to get fries and a burger. Staff is rude and not very eager to help customers. Request sides and get an eye roll for free.
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October 2023 by Gary S.
Sat at the drive thru menu for someone to take my order. Ended up backing up and leaving. WHAT A JOKE. If I was running this place, I would fire every one of the employees and managers. Save your money and time and go to one on Beach.
