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February 2024 by Audrey Hutchison
This Vons deserves a 4 but my checker, Jose, told me I had to place my items " his way in a rude and demanding way. Nothing was to be placed in my shopping bags, period. I am very particular in how bags should be filled. No meat with dairy, fresh fruit and vegetables are packed by themself to avoid crushing greens and bruising fruit. Bread and and bakery items should be treated delicately.So results: bagger put canned goods on top of my produce and my eggs were lucky to get home without breaking.I frequently shop and 3 other Vons North Park, Adams Ave and your wonderful store in Hillcrest. No other store has ever told me rudely, or otherwise, what Jose expected. Is this a store rule or his rule for his little Fifedom!
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February 2024 by M Brandon Meza
Dont go to this one. The checkout line is always 30 mins ?One register open. Dozens of people waiting around, no checkout.No self checkout ?♂️
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December 2023 by Louie Velez
Good quality, good service
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December 2023 by Elizabeth Stewart
I’ve been going to this Vons for a few years now since it’s the closest to my home. It’s decent (2stars) but the customer service is terrible. The tall Caucasian cashier with pink (blue sometimes) hair is always extremely rude and always has a bad attitude. I do say always because like I said I go here (2-3x a week) to get my groceries and I always pray I don’t get this cashier during checkout. My husband goes sometimes and he shares same thoughts about the same cashier.
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December 2023 by Shadow
If you buy stuff that's only on sale, you could save some money. Especially with the mix n match deal.Prices are high but they're high everywhere. It's a 'Pick your poison ' kinda thing. Most of the workers are nice and helpful.
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December 2023 by Meagan T.
Make sure to check the expiration labels. This eggnog was purchased Dec 1st and had expired in November. Accepting responsibility, and sharing to give a friendly caution for others to double check their groceries if shopping at this location. Staff is friendly and personable.
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November 2023 by G A
Based on my experience here, this Vons isn't my favorite or first recommendation. The store was out of stock on multiple items. Only two cashiers were working and the lines for both were really long. Customer service was not too good. Would probably not return.
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November 2023 by Mary M.
Sushi surprise if good but the prices are high for a take away. No service or ambiance.
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October 2023 by Karen Mce Mcentire
Cashier had no customer service skills. Did not offer to confirm scanning pricing being correct. Employee in meat department friendly and helpful.
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September 2023 by Meaty L.
Instead of honoring the 91 cent package of lucerne cheese, supervisor Maria unprofessionally stood there and watched me struggle to clip a digital coupon for 10-15+ minutes, even referring guests that lined up behind me to use another register while she continued to wait. I respect the fact that a digital coupon was required and I did not have the app or the coupon, but I have an old phone and cannot download any new apps. Additionally the service in the store was not working properly, which the bagger even mentioned. Customer service, especially as a former supervisor myself, zero stars, if applicable.
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September 2023 by Amanda Kurtz
I got food poisoning from the deli department’s food. I got some of the hot food and as well as a salad and got extremely sick the next day. The customer service was also not great as well.
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August 2023 by Tina C.
Words fail me, I have never encountered a problem like tonight. Tried to get a quick meal at the deli and Robert and the male working with him tonight were taunting customers, sighing/ rolling their eyes, badgering, and laughing with one another while giving me a hard time ordering. Vons DO BETTER and TAKE ACTION, hire workers that will bring great customer service to our community. I know for a fact, I'll be warning family and friends to stay clear of this specific Vons.
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August 2023 by Kathy Polk
Sunday night busy neighborhood store. In and out. Nice staff plenty of parking.
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July 2023 by Joel C.
I've lived in the area for a year and never once has this location had more than one lane open. The line is always halfway down the aisle. I now only come here when Costco is closed and I have no choice.
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July 2023 by P B
Pricy and customer service is terrible. I will be going out of my way to avoid shopping here and online. Convenience? Albertsons and Ralphs here I come! If I could give a negative 1 million...........