-
July 2024 by Jesse J Cartwright
Not sure how I feel about a produce worker yelling over to the self checkout monitor that I didn't scan my items. Monitor then followed behind me taking pictures. I paid for my 3 items and had a receipt. Never even asked to see it just went with what someone said from at least 30 feet away. No wonder the produce department at this Vons is lacking. The employees assigned to produce are too concerned with what is happening at the self-checkout. Very upsetting!
-
July 2024 by Grace Montgomery
Always find what I need!
-
June 2024 by Julie Moore
Super Vons with great produce and cut flowers.
-
June 2024 by Elaine Gonzalez
The cashier was very professional and Adam who place my items in bags is awesome!
-
June 2024 by s j
The pharmacy gave me the same medication before, I had no side effects, now I do.
-
May 2024 by Hassan Ahmed
Bad customer service and rude people are working here***!!! Specially Shannonn she is rude and professional and racist.. I was waiting for to be helped for over 45 minutes. And an Old tired came out and he said just wait someone will come and help you And I left with help. Bad experience
-
May 2024 by Dove Caceres
called this vons about a delivery order that i had placed through the app. the girl that answered the phone first didn’t seem to know that was an option in the app. second, when i gave her my name she laughed at me, as if i was giving her a fake name! it was very rude and insulting, i hope that customer service training is better in the future.
-
May 2024 by Colinesha Sutton
I am giving THE EMPLOYEE, JOYCELYN (?), THE FIVE STARS on 4/16/2024. She was kind, patient, and displayed a genuine attitude while taking care of us as the cashier. Our purchase took an unusual amount of time. It was imperative that we got it perfectly correct. She did not make us feel rushed or stupid while we tried to sort out the discrepancies. Simultaneously, she displayed a courteous attitude towards the other customers who were waiting in back of us in the line by offering them a priority place in the self-check out line. Her outstanding customer service took us by surprise because we knew that our purchases of SPECIFIC items was time consuming. We were very pleased with how we were handled with care by her.
UNFORTUNATELY, I cannot say the same for the overtly RUDE and INTRUSIVE security guard at the front. He appears to be African or from some other foreign place. Even though we have made purchases prior, he continues to UNNECESSARILY follow us throughout the store. He makes it abundantly clear that he is following us. He makes no qualms that we are his target. This particular evening, I warned him to not stalk us and make our shopping experience unpleasant or we were not going to shop there EVER AGAIN.
-
April 2024 by Jade Deuel
The cashier Paul was so nice and told us about some stuff to do in Big Bear - shoutout Paul!
-
April 2024 by Michael Ponce
Great place to park for a phone call
-
April 2024 by Rockerlopez 1904
Went to Vons today and left my magazine in a basket . I just wanna say thank you Brian for all the help and looking for it. It was found at the same time I was to grab a new one. Thanks Brian.
-
March 2024 by Virgil Harris
Was there to help businesses revive and help clean up their business from uncalled for looting.
-
February 2024 by Nicholas Wallace
I have been shopping at this VONS for 10 years and it always has what I need. From healthy options to meal prep to meat selections. I have always found what I need here. The customer service at the check out is always top notch and I have seen them go thru some experiences where I am surprised to see them keep their cool.
-
January 2024 by g3 intel
It's more expensive than Walmart, but it's also not Walmart - no Walmart people, better range of produce, less range of non-grocery products than a Walmarket but a nicer deli and range of auxiliary services. Their website does not update in-store inventory particularly quickly, though, so if you're looking for a more niche product be prepared to have to make a substitution on the fly.
-
January 2024 by Joanna Victoria Salazar De La Cruz
Friendly staff