Vons is a convenient and friendly neighborhood grocery store offering a wide range of services and departments. Shoppers can find fresh produce with a good range of fruits and vegetables, a butcher's block with an assortment of meat and seafood, and a bakery featuring customizable cakes and cupcakes. The deli offers a variety of party trays made to order. Auxiliary services include a helpful pharmacy staff, a floral department with seasonal arrangements, and a Starbucks currently being refurbished. For convenience, Vons offers Grocery Delivery, DriveUp & Go™, and an Order Ahead pick-up service for bakery items. The customer service at checkout is frequently described as top notch, with staff noted for handling difficult situations well. The store generally has what customers need, from healthy options to meal prep items. However, multiple reviews note that prices are often higher than at stores like Walmart or Target, with some attributing this to the store being unionized. Some shoppers express disappointment with these regular price comparisons. Additionally, the store's website does not update in-store inventory quickly, which can require substitutions for niche products.
