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March 2024 by Dulce Ventura
Arturo was very informative on all things needed for my car and he also gave me recommendations this is my go to location for oil change <3
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March 2024 by John Nikos
Arturo was great.Money well spent
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December 2023 by Johnny Klein
This Valvoline location has a bend over backwards for their customers attitude when it comes to customer service! Plus, I really enjoy the interactions with all of the staff here. The managers Marco and Tyrone are the reason why I will continue to bring my Vehicles here. They do a fantastic job of making sure things are done right. Thanks
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December 2023 by Eric M
Arturo , Carlos , Jose , Marco, Thalia here helped me out a lot. Very very nice and informal. I moved out here recently and this is the only place I take my car too. Prices are reasonable. Highly recommend this location if you need an oil change.Thank you guys for everything!?
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December 2023 by Candice Young
The associates are very pleasant but the set up is unfortunate. 4 cars were serviced before me even though I was in line ahead of them because one of the cars in the bay in front of me took over 43 minutes. The cars are single file so I was stuck, unable to leave or get service for then waited for my oil change to finally be completed so it took well over an hour.Service: Oil change
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November 2023 by K Chesnutt
Super Friendly! Loved every part of the experience. Awesome customer service. AND QUICK!
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November 2023 by Winky Cameron
Friendly knowledgeable staff. Didn’t try to drive up the sale. Thorough and fast. Best ever auto maintenance service!
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October 2023 by Go Birds
I don't go anywhere else. The fellas are always sweet and helpful. They do a great job and keep me smiling through the whole process. I've never spent longer than 20 minutes getting my car serviced.
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September 2023 by David P.
a big shout-out to Matthew and Daniel! I had a good vibe with Valvoline today 100% happy and professional service today! I would like to say Great job to Valvoline team and management because I'm a happy customer today so I'm going to yelp it fast and friendly and informative visit today top not service!
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September 2023 by Maria Balcazar
Very bad service, the 15 minutes/ no waiting, took almost 2 hours, I am extremely late to get my children from school and they didn't even have the decency to let us know and that lane is growing longer. Definitely NEVER coming back
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August 2023 by Maria B.
My 15 minutes no waiting service took me about an hour and a half and I'm extremely late to get my children from school and they don't even have the decency to let us know that they will take longer and the line is getting longer and longer and longer and they don't care about it very bus service definitely I've never go back they don't even check my fluids they just put oil and that's it never coming back
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August 2023 by Emily M
I’ve been here twice now and both times were very efficient. This most recent time I felt like Tyrone truly went above and beyond which really meant a lot. That man deserves a raise! I used the 10% off QR code they have posted and when I pulled up a $7 off coupon on their website he told me exactly what to Google to get their $15 off coupon instead. My check engine light is on and I went out on a limb to ask if they had a code reader which they did and even though it’s been buggy and he said he meant to order a new one today he still tried a couple times to make sure. He even showed me a great website for car parts and YouTube videos! A little plastic piece of my dipstick did chip off when the other guy (I didn’t catch his name) was doing the oil change but they took pictures, explained everything, noted it on my file, and was very transparent about the customer service process and how long it may take to hear back from them. Honestly, Tyrone made it such a pleasant experience I couldn’t even be mad about the dipstick and I still have no problem returning for my next oil change.
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August 2023 by Stef Lanz
Love Valvoline in La Mesa! Staff/ Techs are always friendly , on point, Professional, Knowledgeable! I will not go anywhere else for my Oil Changes.Service: Oil change
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August 2023 by Paul M.
I was so impressed with the service I received. For starters, the wait was very short. I came in on a Saturday afternoon. The oil change itself was also fast, out in about 20 minutes. The rep was very friendly, and the facility seemed well-kept. The price for the oil change was reasonable. I absolutely recommend this place for your next oil change.
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August 2023 by Tim
Honestly, I love this place and I have been coming here for years. However this is the second time I have had an issue here. One time they tried to rotate my tires and broke a plastic hub cap. Oh well. Then today there was a female tech who just had a poor attitude and literally open hand slapped my battery box cover a few times to close it when all you have to do is use TWO HANDS to slide it in and click it together. Like I get it, not the end of the world, but if you're gonna work on customers' cars right in front of their face, don't disrespect their car right in front of them. Supervisor needs to have a chat with her about attitude and professionalism. I will still come back here for my next oil change, but it will be my last if I have another dumb issue like today.Update: Got home and looked under the hood. Battery box cover was loose. Had to put it back together myself. Their battery tester tool said my battery was bad, checked it with my multimeter and it's fine. It also appears when they refilled my wiper fluid that they sprayed it onto my engine cover accidentally and onto the timing belt somewhat without bothering to wipe it off. Come on Valvoline La Mesa. You're better than this.
