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March 2024 by Peter McEntee
Worst hours possible. For all your shipping needs either schedule a pick up with USPS or go to She’s The Shipper.
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March 2024 by brittanee bowden
Went to the 91942 USPS OFFICE and they have no idea where my mail is. They are also VERY VERY unprofessional. I need to figure out how raise this issue. Its becoming beyond frustrating.Apparently Marcela rodriguez is the supervisor at 91942 USPS she is the most disrespectful and unprofessional person I’ve ever encountered. My blood is boiling!!!!
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December 2023 by Rosemarie Simpson
Mailboxes were vandalized where I live so all our mail had to be picked up at this post office.,, It is hit or miss even if you go there during the hours they claim to be open whether they are actually there. This is a hassle bc people do work and it’s already difficult enough to get there during their hours and then to find out it is still closed anyways is a pain.
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November 2023 by Tori Frank
If I could give a zero star I would. Post office put a hold on our mail that was never requested. And then refused to take it off hold. I went to the post office I called the call center multiple times. I wasted over 6 hours of my time trying to get this taken care of. Everyone I talked to was rude, displayed no empathy and did absolutely nothing to resolve the situation. Then today all of a sudden all of the mail shows up. The absolute worst postal location in the United States.
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August 2023 by Janie Chanthavong
Worst experience ever. Was there 5 minutes till opening and a USPS employee was chatting with another customer. I just had a baggage drop and went to see if she would just take the package. She literally attacked me, telling me the post office is closed and this is private property. I literally just has a small package where postage was paid for. I looked at her confused bc I had no idea why she spoke to me so rudely when I hadn’t even said a word. She takes the package and tells me she’s doing me a favor. I was so disturbed by this experience bc I literally had one small package and she just goes off on me. Will never use this location again x absolutely baffling to be spoken to with such disrespect for a job she is getting paid to do. SMH
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July 2023 by jaron lyon
Absolutely horrible service. Lost packages. Confirmation of pick ups and they don't pick up. Lazy carriers!!!
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May 2023 by Laura K.
I use this post office for drop and go types of things. This is not a full service post office, at least when it comes to customer/mailing services. If you want a variety of stamps, or mailing supplies, or space to finalize your outgoing mail, go to the post office off of Bisby Lake, a mile up the road. This is an annex; mostly handling mail, not people. I ship a lot of Poshmark and eBay packages and they always reach their destination on time. Also, this post office was incredibly responsive to a report about graffiti on one of their boxes. My call was answered immediately. My one issue is that it seems like there is a lot of turnover when it comes to carriers and I'm sorry for those of you who have had packages go missing. 15 seems like a lot; make sure the sender is insuring their outgoing mail. That way you have a record. Or require that something be sent with with a tracking number. I would recommend this location for basic services only and you shouldn't encounter all of these issues. Also, even when Amazon or Macy's for example uses USPS, the packages are always delivered to my door.
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May 2023 by Branden G.
Zero stars should be an option on Yelp. This place deserves zero stars and deserves to be shut down. Abysmal customer service. The door says that the facility is open from 10-1 on Saturday. Plan on aimlessly standing in the parking lot, knocking on a locked door indefinitely. It took walking around the building and yelling at lackadaisical employees while an ever growing group of other customers waited in the parking lot wondering why there is no sign of life at the facility at 10:30. The excuse from the supervisor was that someone called in sick. Sounds like a you problem, figure it out; as any supervisor at any other company readily does. Another perpetually lost employee stated: "It's only 10:30." Well, that's half an hour late on a day when the place is only open for three hours. Saw no less than three employees in the building and no one could come to the door and communicate the issue. Apparently it was more important to stand in the back and mouth breath in each other's general direction. The employees at this facility are nonchalant, arrogant, ignorant, and all around lower-functioning human beings. Seems to be the only requirement to work there is the ability to maintain a pulse. Avoid this place unless absolutely necessary; it will ruin your day.
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May 2023 by Dang
If could review this a 0 star I will. This place always get my package lost and now I don't get to received any of my mails. I tried to call the number and no one seems to answer. Where is my mail going to? Lazy people work on this location.
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April 2023 by Laida Manalese
If could review this a 0 star I will. This place always get my package lost and now I don't get to received any of my mails. I tried to call the number and no one seems to answer. Where is my mail going to? Lazy people work on this location.
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December 2022 by poni po po
Stood in the lobby for 30 min waiting to be helped and nobody would come to the register. I rang the bell and heard someone shout that they'll be right up. After about 20 min I peeked through the mail drop off window and saw three guys standing around looking at their phones.
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October 2022 by Autumn Farlow
Handed my package to the substitute mailman o my route yesterday. It is still not scanned into the system nor is the package he took today. Seriously??? Give me back my regular mailman who actually cares about his job and doing it right!
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October 2022 by Daniel Rosales
Hours are pretty impossible as they are; I managed to get there during my half hour lunch to find they had closed a few minutes before their 1 hour lunch today (9/16/22). I wonder who manages the place, but they should up their game considering everything is so much more efficient and better customer service at alternative shipping places.
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October 2022 by Christina Hartley
I have been home all day waiting for a package that I scheduled for yesterday and they come today. No one knocked on my door for a signature. I go to my mailbox to find a final notice in it. Thanks for doing nothing to ensure I received it. I am sitting here trying to get ahold of someone and no one is answering the phone. Someone hung up on me and then just let the phone ring twice. You’re worthless. Thanks for nothing.Edit: it gets better. I finally get through and tell them what happened. They write on my package that it will be picked up 9/24/22. Ok. My husband goes to pick it up and they say “it isn’t here. We don’t have it.” THEY CAN’T FIND THE PCKAGE THEY WROTE ON!
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August 2022 by •RainyDay•
This office is awful. Used to get my mail by 9am and now it's not uncommon for days to go by before they deliver. I watched the carrier deliver to one side of our street and skip ours. I called to complain and was told that it's not possible. Sir I WATCHED it happen.