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February 2024 by Kim R.
I entered the store to have a watch battery replaced. In front of me was an elderly woman who asked about repairing her clock. He was rude, arrogant, and very impatient with her. He told her to hurry and make up her mind as he had lots of repairs on other clocks to do. He took my watch, put the battery in, and charged me $20 for 60 seconds of his time. The lady was still standing there. He said to me, "See you next time". I said, "Never again will I do business with you!"
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February 2024 by Soji Thomas
Fantastic service! Helped restore a sentimental watch and gave great recommendations on a new dive watch
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January 2024 by Tina Ho
He told me the price of battery change and I agree on that but he proceeded to charge me double after he finished he finished. He also told me it will cost this *amount of money* to adjust the time on the after he change the battery. SO PLEASE DON’T EVER COME HERE.
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December 2023 by Mike S.
I absolutely don't mind paying extra for a knowledgeable professional and quality service. However, service includes the interaction with customers and my interaction with this business owner (?) was far from pleasant. In the 5-10 minutes I interacted with this business owner (?), he appeared angry and not approachable. He made what sounded like politically charged statements, specifically regarding "illegals" who are entering California. Politics aside, it was totally unprofessional. Based off other (more relevant) things he said to me about his job, I am assuming that he is knowledge and did a "good" job of replacing my watch battery (which is why I gave 2 stars and not 1). Overall though, even if the job was done correctly, I will not be returning as a customer.
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December 2023 by James Kenney
Michael Helmi was super helpful and was fun and energetic! Great experience and I learned a thing or two about watches and how they are made. See you in two years Michael!
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December 2023 by Tom W.
We had a clock that needed a simple repair and no sooner did we walk into the business than the owner barked out an exorbitant price for the repair, without even giving us a chance to tell him what was wrong. He said it would be a week to get it fixed. When we looked at each other for a moment to decide on going ahead he immediately blew us off and went to a customer who had just walked in. He was as rude and arrogant as any businessperson I've ever dealt with. We left and went to Time and Treaures on nearby La Mesa Blvd and got our clock fixed on the spot in ten minutes for half the price. The Time Zone owner wanted to replace the whole movement, which turned out to not even be the problem. Avoid the Time Zone Grossmont Centre and save yourself some money, time and irritation.
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November 2023 by R D.
Went to Time Zone today and inquired about having a watch repaired and was met with anger from an arrogant person who thought he was the only one in the world who could complete the job. Maybe it was his way to say he did not want to work on my prized possession but I was made to feel like i did not matter and he was the only one with necessary skills and take it or go away. I went away.
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November 2023 by Michelle McManis
Brought my Movado watch in there. He overcharged me $96 on my bill. Good thing I looked at my receipt when picking up the watch. Also was blaming somebody else when I know he was the one who overcharged me we’re supposed to also call me when my watch was done two weeks later still never called never again will I bring my stuff to them
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November 2023 by Michelle M.
not recommended!!!!!!!!!!!!!!! i i went in for a battery and was told i needed a 3 yr check up on my movado watch . he chargee me $286. for that and also for the battery $69.00 you think that would be included in a maintenance repair. so i said ok .he told me it would be done in a week and he would call me when he was done .i never received a call from him , so i went in to see if it was ready for pick up, also told him he over charged me on my bill by $96. 00 he blamed some one else in the store for that, but he was the one who had helped me in the begining .. don't use him also charged me $25.00 for a $5.00 battery. for a cheap kids watch. not very happy with his service...
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October 2023 by Troy M.
Not recommended! I came in for an estimate to repair my schoolhouse clock. The proprietor said he was the only person in east county qualified to fix these. After sticking his hand inside very briefly, he said it was broken and would be $650 to fix. It would take 4-6 weeks to repair and he required advanced payment. Luckily I got a second opinion and was told it just needed an ultrasonic cleaning, would cost $180, and be ready the next week. Done! The clock is fixed and working well.
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October 2023 by Noah Richardson
Best place in San Diego for all your watch and clock needs. They are honest upstanding local business. They will tell you how it is honestly and not overcharge you for things you don’t need. 10/10 service
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September 2023 by Anthony Corteza
Very few places will I take a timepiece. This is one of those few places. Complete faith in being done right. Not to mention the level of knowledge and experience is amazing as well.
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August 2023 by Andres Campos
Fast and easy battery replacement my wife and I went and she had an old watch that needed a quick battery change less then 5 minutes thanks
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May 2023 by Enrique Reyes
Not open
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May 2023 by Devon B.
The service I keep receiving from Time Zone is excellent. The customer service is great, and they are quick in getting the job done. I've been going there for years, and I'll keep going back Brevard l because the experience has never let me down.
