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November 2023 by De Mau
Pump screens broken, pumps broken, pump card readers do not work, 91 octane pumps not working.This station always has issues. Just go to Chevron.
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November 2023 by Maria Mendez
I asked the attendant to turn the air machine for my tires and after 10 min and telling him twice he didn't turn it on. Really bad service. Don't recommend coming here
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October 2023 by Jessica Daoodi
If they're going to start closing at 11:45 every single day they should probably change their hours online which I have updated for them to the correct hours that they close. Not to mention the fact that the door's not locked and I walk in to go pay for gas you guys yell from the register " we're closed" like really cuz it says 24 hours so probably update that, fix the problem and maybe get nicer and happier people to work. The dude was a jerk and I don't understand why I would think you're closed when the sign and internet say 24 hours.
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October 2023 by Connie B.
Went to a shell gas station located on Dallas Street and Fletcher Parkway in La Mesa, California within the last month. After fueling up I continued to get air in my left front passenger tire. There was an employee near the air and water station who offered to help. I gave him $2.00 in quarters and returned to my driver's seat with my door open. After filling my tire up with air he zoomed in on me sitting on my driver's side seat and kissed me on the mouth. ... My husband passed away just weeks earlier and I was wearing my wedding ring. I didn't know what to do or think so I just sped off. I left my name and number with the girl at the counter. A manager contacted me a few days ago and stated he asked "Author" about the incident. Arthur first denied it and then he stated he couldn't remember. Whatever, he will get his from my late husband I guarantee it!! ....I told the manager that I will never step in to that establishment again. He will be losing close to $1,000 a month due to this employees actions. I don't know if he's still an employee there or not.
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September 2023 by pat allen
I just looked at my bank station and was charged 100 when I only bought 25.00 worth. Scammers
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July 2023 by Cameron Napalm
They never have coffe made in the morning. I guess I’ll have to go elsewhere.
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June 2023 by Cameron B.
They never have coffee made in the morning even knowing I'm coming in for coffee. Therefore forcing me to have to pay for the more expensive iced coffee. Some staff are amazing and others just don't care.
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May 2023 by John Rodriguez
The late night shift guy that wears the blue jays hat is always smoking weed inside the store , he's lazy and has a bad attitude about helping customers ..
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February 2023 by Dawn Torbit
I've been here more than a few dozen times and I have to say, I've been in the store 2 times. It seems like there's more breaks taken than the store being opened. Every time I come here there's at least 5+ people waiting to be let inside the store. I get we all need breaks but it seems more often than not.
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November 2022 by Andrea Price
I thought customer service came first but not from this business. It was cold outside and my tire needed air so I attempted to go inside and it was locked so I proceeded to the other side when I noticed the lady worker I said can I please have some air and she said I had to wait cuz she was tired of going back and forth and she needed to finish wiping down the pumps. I understand she needing to clean the pumps but I think a customer needing assistance would come first and not last . Anyways she continued to doing what she felt came first, wiping down the gas pumps, Next time I will be sure not to stop at this gas station. I’m only giving it one star cause you have too but thumbs down all the way
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November 2022 by Shawna Little
Arthur is the sweetest guy in the world! Every time I leave, I leave with a smile thanks to him! He always makes my day when I stop in
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November 2022 by Angela Tello
Spent $75 on gas but my cars was charged $200. Reporting to BBB.
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October 2022 by Still B.
Employees lock the door and go to there car it's my local gas station it's a 24/7 gas station if this continues I'll have to take that issue with the corporate office and let them know to check what type of people are they hiring
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October 2022 by Daniel S
DO NOT use your Citi Card Reward points here in order to get the $ 0.50 per gallon discount on a 20 gallon purchase. This Shell operator caps fuel purchases at $85 on payments at the pumps which really rips off Citi customer even more than the already out of control price.The operator could be considerate to their customers by putting up signs alerting to the $85 cap.
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October 2022 by Josie Houk
We just always have bad experiences here. Worker smoking crack outside and keeping doors locked inconvenienced and rude about customers needing service. This happens very often
