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November 2023 by C Steward
Elvira was very pleasant as well as knowledgeable. She didn't seem upset that I wanted to go back and forth between a couple of washers before making my decision. She kept a smile on her face the entire time!
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November 2023 by Dave Torres
Elvira was really helpful and helping us choosing our new washer. Great customer service and great products. Highly recommended American freight and Elvira!!!
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November 2023 by Leslie Lenci
Julio helped me pick out a dishwasher. Showed him the manual to our old dinosaur and he showed me the dishwashers that were similar to it. Was with me every step of the process and made sure he explained everything. If you come here for appliances talk to Julio, he will make sure you get what you are looking for. No pressure either! Thanks for being here american freight!
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November 2023 by Ty Vaughns
Very attentive. I found exactly what I wanted within 5 minutes. Abel assisted right away and answered questions on applying for finances with clear instructions. Rick was able to complete my transaction very easily and effortlessly. I may have spent a total of 30 minutes with same day delivery. I am very satisfied with all the services.
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November 2023 by Hanaa Tagelsir
Our visit today to purchase a refrigerator was made even better by the presence of Julio, an outstanding individual. He exhibited remarkable patience, addressing all our inquiries and providing us with all the necessary details. I am truly grateful for his exceptional service.
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November 2023 by Jesse Noorda-Shaffer
Elvira was amazing. She found the exact fridge I imagined in my head. Very courteous, professional, and knowledgeable. Definitely coming back for more appliances from her. Very happy with my service.
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November 2023 by Cristina Aguirre
My original review was 5 stars. However, when we got back and installed the washer & dryer, the washer did not wash very well & the dryer didn’t dry. We went back to return them but their store policy is exchange only within 48 hours, they definitely want to keep your money there so PLEASE make sure you’re 100% on wanting appliances from this area.After we exchanged both our washer & dryer for a newer and nicer washer, we drove it back home, but once we tried installing it the water intake valve was completely broken! Unbelievable. We called back, they wouldn’t even price match a more expensive machine for the inconvenience. We just paid the extra $70 and finally got a working washer. It still shows an error message, but at least we have clean clothes. We will not be returning back.
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November 2023 by Anders Helgeson
I initially had an issue with a stove I bought from here, but Andre and James were super helpful in getting it quickly swapped out for me with a different model. They went above and beyond and I really appreciate the service they showed me.
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October 2023 by Cristina A.
I don't typically write low reviews, but I do feel the need to express my concerns for those looking to utilize this company. WARNING - they only accept exchanges up to 48 hours after purchase. So once you spend your money here, it's stuck here. After a coupes weeks of searching for used washers & dryers in the local area, we finally were desperate enough to go to an actual appliance store. American Freight appeared to have the best prices, but now I know why. The original washer & dryer we got was $800 used hotpoint washer & dryer. Both of them did not work, the dryer didn't dry & the washer didn't clean well at all. We took them back & you could tell the employees do not care at all. One of the workers was so rough with the washer & dryer when taking them out of our van, it's no wonder their stuff doesn't work! The manager was very sweet however, she was firm on store policy & told us it wasn't personal, just the company wide policy. We decided to just use our money for a good used washer since we were getting a free dryer from family. As soon as we got back, we went to install the washer & the water inlet valve was broken!! Ridiculous. How are they selling items that literally cannot work? After going back & forth with them for a day or two they finally let us know they would pick up & deliver a new one for free, but we still had to pay the difference of a more expensive washer! Even after all of the inconvenience, they couldn't give us $70 for our troubles. We just decided to pay the difference in desperation of needing to wash. Make sure you take someone that knows about appliance & always look into the small details. Delivery fee is $150, so make sure you have the availability to pick up if possible.
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September 2023 by Tony Kang
Thank you, Julio. We had a great experience shopping here. Customer service was A+. It was our 3rd time this year buying fridge and freezer for different properties. We will definitely be back again when we need something else.
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September 2023 by Blake Johnston
Rick sold us our refrigerator. He did a thorough job inspecting all sides of the fridge to note any damage before we purchased. He was also very clear with how delivery and installation would take place. If anyone was interested in purchasing a new fridge I would definitely recommend they come visit Rick at American Freight.
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September 2023 by Sean Lafayette
We were helped today by a wonderful woman named Anita super sweet. We recommend coming here to buy your next appliance from this beautiful soul! Super patient (we came in with 3 kids) & knowledgeable. Thanks again Anita!
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September 2023 by Ana Carrillo
Great service ! Abel had great knowledge on all the products and asked us great questions. We found a great stove and American Freight made it very easy with delivery and installment. Highly recommend if you are looking to save money and receive quality products.
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August 2023 by Stephanie Estrada
Anita was very helpful and knowledgeable about the product and the warranty info. We could have had same-day delivery, but opted to wait a few days due to construction at our house. It was a very quick and concise process.
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August 2023 by Maryam Zarei
This store was our second AF that visited today and as we entered Abel greet us and showed very caring , knowledgeable and tried to help us as best he could. We were shopping for 4 piece of appliances and he spend great amount of time to find matching washer and dryer and then helped to get us finance and overall I feel relief as we spent less than $3000 for 4 pieces of appliancesI appreciate his help and most his warming welcoming and attitude and help. As first store the sales man hardly came to us to help and I had to wave and get their attention
