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January 2024 by Daniel Escajeda
One of the worst offices I ever visited, they never answer their phone, never help when you need it even if you go into the office and ask a simple question they want you to make an appointment. They nickle and dime you for everything I would not recommend going to this so called doctor.
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May 2023 by Veronica Springer
I had asked numerous times and called ahead to confirm they would be able to treat me and when I got there they just said there was nothing they can do and joked about my joints. The office staff was kinda rude they were very upset that I wasn't there at exactly 15 mintues before the appointment event though they didn't said it was a requirement and then they threatened to cancel my appointment that I had waited months for causing me to have an anxiety attack for absolutely nothing cause they look at me for a second and go ah can't help you but here's a bill for 150$ that you now have to pay have a great day.Wouldn't recommend going here.
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May 2023 by patti c.
Ah well, I was going to write a negative review about how awful the heavyset lady at the front desk is but there are already so many negative reviews about the front desk that I don't feel I need to. Terrible office. Don't go here.
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March 2022 by Adrienne F.
I waited 3 months to get in to see this dr. When I finally was seen it was for about 10 minutes and she spent all the time dictating to her medical assistant. It was as if I wasn't in the room. I've been diagnosed with Ankylosing Spondylitis and RA for 13 years now. But she argued with me and said oh no you don't have that. Who told you you have that? She had me do 1000.00 worth of labs and said see you in 4 weeks. I came back and this appointment was even worse. She asked me my name 3-4 times and showed no interest in anything I had to say. She said here are some pills. Take these one per day. And I will see you in 6 weeks. No information about the meds. It's a black box listed medication! It's a biologic! One of the side effects is death!!! Don't you think you should give your patient a heads up on what to do and not do. What to watch for? I asked about pain management and she said what I do not prescribe narcotics! I wasn't asking nor did I say one word about narcotics!! I was asking what I could take besides 800 mg of Advil 5 times a day!! It's hard on my stomach and I wondered if there was a better anti inflammatory that I could take that would help! Very frustrating being sick and not being able to get good care! I wouldn't refer my worst enemy to this doctor! Very unprofessional! She has the bedside manner of a goat!
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February 2022 by Renee G.
I personally have had a great experience. I've never had an issue with staff, they have always been kind. Dr. Kotha is very nice and compassionate. When I got diagnosed from her and she told me what my treatment would be, I immediately started crying. She put her hand on my shoulder in a very caring way and asked what my worry was. She then told me to try it and if the side effects I was afraid of happened we would try another treatment. I agreed and walked out to make my follow up appt still in tears one of her staff talked to me and told me it would be ok that so many people are on the same treatment with good results. Now here I am and it is working great!!! I recently had a horrible flare up due to having Covid and having to stop treatment. Worse flare up for over a month. I realized how much those medications give me life. I called Dr Kotha and she told me to go to the ER. I received meds at the hospital that kicked in the same day. I'm sorry there are bad reviews on here but I can honestly say I have zero complaints about her and the staff. Her bedside manner may be slightly different than what some people might want but I also think it's a cultural thing. I think they're all great.
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December 2020 by Angelle T.
No words, except DO NOT GO THERE! Front staff reception is slowwwww[it's like watching the sloth from zootopia]. Doctor was very nice, however, staff is not very organized. Saw them on 12/4/20. Needed referrals to radiology....guess what it's 2 days before Christmas and I have yet to get the referrals. After calling last week and talked to the most rude receptionist ever. Front office girl threw the doc under the bus and said the referral coordinator never got the request from the doc I stood there while the doctor told her to schedule my referrals before I left the office!!The level of incompetence was amazing. Almost surreal it was so bad. But ok, that was Gods way of telling me to go elsewhere and that I shall. No one has time for this.....I'd rather have sit in the ER for two days then go back there. Run!!
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October 2020 by Ashley S.
This may be a little lengthy because I have a lot to say. First, I want to start off by please, please do your research in looking for a Rheumatologist. They are hard to get appointments with and can end up being a waste of time like what happened with me- It took two months to get an appointment here and when I finally did, I was disappointed that I was only able to see the NP and not the actual doctor. Turned out I really liked the NP, Kim. She's young and at first was very thorough with me and seemed like she cared. It took months of blood work, different medications and imaging to rule out conditions and I was finally diagnosed with psoriatic arthritis at 29 years old. The NP put me out of work for a bit because the medications made me extremely sick. While I was glad to have a diagnosis, I wasn't getting anywhere physically. I am in extreme pain constantly and she refused to address it. I kept being told that the medication I'm on will help in about 5-6 months and there's no other options but to basically suffer. I was even told to not go to physical therapy so they know it's the medication working and not the therapy. Each appointment seemed to get shorter. I was being basically brushed off in a 5 minute appointment. None of my concerns were addressed. I could hardly get any words out without her trying to end the visit. I was the one who had to push for more imaging. I even mentioned how exhausted I had been and she told me "we think you have fibromyalgia," and walked out the door with no other explanation. The last straw came when I had an appointment with the NP, I asked if she could extend my work note for a couple more weeks due to having migraines almost daily from the medications and still being in pain and she told me she cannot do that and compared me to her 29 year old patient who has deformities that is still working and shouldn't be. What that had to do with me I have no idea but I was baffled and completely offended. I then told her that never mind the work note but that I feel like we aren't getting anywhere and that my concerns aren't be addressed, she told me maybe she isn't the one for me. Long story short, I fired her and have an appointment with a new doctor at the end of this month. PLEASE be aware. I guess I'm too young to be taken seriously even though there's proof and that to me is negligent. Don't waste your time and your health. (PS- The girls up front have major, major attitudes. They have absolutely zero compassion. If you get an attitude back with them they tend to shape up. Sad but true.)
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August 2020 by Cynn J.
I wish I can give this place a 0. Called the office to schedule an appointment. 1st person answered asking me for my name 6x. You would think someone would've trained her to have a sticky note & pen in hand if her memory was so short. 2nd person claims she was the manager transferred me to another rude girl "New Patient Coordinator" with the worse attitude & smart mouth. I tried to ask a question. "what's the difference from neurology and rheumatology" & she got smart & asked "YOU DON'T KNOW WHY YOU WERE REFERRED HERE"? If Front desk ladies all have terrible attitudes and act like we are inconveniencing them I could just imagine how the Doctor herself would treat us?? I mean look at all these bad reviews & apparently it's ok for her staffs to continue their behavior. Do yourself a favor & search for a more caring Doctor & a Doctor that make sure they have a respectful crew that's representing them!
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April 2020 by Katy R.
This doctor is horrible and her staff is even worse! Rude and ignorant! Absolutely no compassion at all. I always get the run around with my medication prescriptions. Dr. Said she needed me to come in sooner I told her I tried to make an appointment and her front desk told me I needed a new referral i knew that wasn't right but the woman on the phone frustrated me till i ended up hanging up. The dr does nothing for you except judge you and give you a shot of something. When I asked what it was she told me what it was supposed to do not what it was. I asked again and she kept talking as she walked out the door. Unfortunately this is the only dr i can see with my insurance.
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February 2020 by Michele M.
Girls at desk are rude over the phone and worse in person. It seems they've even gotten swapped out and these ones are worse. 0 respect and attitude like you're bothering them. No eye contact. Lack of basic human interaction skills. Dr. Kotha is Amazing though. Not sure I wanna deal with front desk anymore though whatsoever.
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September 2019 by Olivia S.
I've been to the Centre Street office twice now and 'm surprised Dr Kotha's practice even has 2 stars. They're horrible all the way around. The Front Office ladies have terrible attitudes and act like they're massively inconvenienced by patients. You can tell they're sick of answering the same questions from patients so they put snide signs up at the front desk. Getting someone to answer the phone when you call the office is virtually impossible. The waiting rooms are used for random storage and look dirty and unkept. They require you to come in person for blood test results. I went in and paid my $40 copay to spend a whopping 45 seconds with the Nurse Practitioner. Complete waste of my time and money for something I could have been told over the phone. I'm pretty sure they just want to bill my insurance for an in person visit. Such a scam. Don't waste your time and energy here. Find another Rheumatologist.
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January 2019 by Sunny S.
I can't believe that Dr. Kotha is still practicing! Someone from the medical field should be reading these and following up. Investigate her! She's a horrible doctor. I never went back after my first appointment, when I left crying because of the way she treated me and the lack of knowledge.
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September 2018 by JM S.
Four months later and I am still being refused care this time for a made up reason wherein they claim my PCP wrote "second opinion" on the referral and they don't do second opinions. I swore up and down I have not seen one prior to now and they of course went back to not having the labs that were sent And also that they don't treat my diagnoses which was changed from Fibromyalgia to chronic pain. A rheumatologist that doesn't treat chronic pain?!? I'm reporting to the department of health and the california board of medical practitioners for fraudulent claims in order to refuse care.
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September 2018 by Chelsea J.
If I could give 0 stars I would. Trying to make an appointment was incredibly difficult as they kept saying they never received any labs from my primary. After calling them out telling them I watched my primary practice fax everything my labs magically appeared. I was asked to arrive 20 minutes before my appointment to fill out paperwork (totally normal) but wasn't seen by the Dr.Kotha until an hour and a half after my appointment time. She then proceeded to spend about 5 minutes in the room getting history and exam and came to a diagnosis and prescribed medications. She wouldn't answer any questions I had as she continued to walk out of the room as I was talking to her. Don't even bother asking for a note of any kind as you will receive an illegible note written on a prescription pad. Do not waste your time seeing this physician.
