Petco

Most Recent Comments

• July 2024 by Kianna Lynn Westbrook
  I got my first 2 guinea pigs here. One passed away and got severely depressed so we got a new one for it to bond with. When we got the baby, they lied to us saying it was a year old, went to the vet and it was about 2-3 weeks old. First night she got here had a respiratory infection and had probably been sick before it got here. Took it to the vet at Petco and she was all brand new. The vet had told us repeatedly that it was a girl so I didn’t check. My first guinea pig months later had a baby and the baby died from birth. My guinea pig is 4 years old and she should not have given birth this late on and is suffering the consequences. Please save your money and go to a local shelter instead of buying from money hungry corporations who do not care for guinea pigs or their pets for that matter. Granted I should have checked myself but my point still stands.
• July 2024 by Moc619sd
  Ok vet. The Docs appear overworked and without any petside manner. 3rd trip to Vetco, probably the last. Maybe it's just the nature of corporate vet care. The staff is great Docs are cold and willing to sell every service available. Sad really
• June 2024 by Kris Taitano
  Service friendly. Waiting area is clean ...
• June 2024 by rick roeder
  I love Padre K9 promotion
• June 2024 by Squidly Dee
  The service was great, but, they didn't have a large selection ?
• May 2024 by Mars Maniaci
  Sonia helped me out during a company wide system issue with long lines, but did so gracefully and efficiently. I always come here and am never in line for long, everyone is always nice!
• May 2024 by Simon Cottriall
  The young lady who helped me had a great attitude from the minute I walked into the store .
  Make a real difference.
  
  Thanks Simon
• May 2024 by Marcus Young
  Satisfaction
• May 2024 by Jackie Griffith
  Very helpful and friendly
• April 2024 by Erick Ojeda
  Good products a little expensive
• April 2024 by Lauren Amaya
  Their customer service at this location needs improvement, but my concern was for the cats that are for adoption. I went to see them and one of the looked like he had a eye infection. His eyes were watery and full of discharge. The water they had for them looked dirty, like I had not been changed. I’m not sure how much attention they get, but it needs to be better. Some of these pets have gone thru some hard things before making it here and they need at-least basic attention, they deserve better.
• April 2024 by Allen Larue
  I have never felt more like a 2-bit criminal than how I was treated today at the Petco in Fletcher Parkway. As a senior & POC, I plan things out so as not to waste time. Petco requires a rabies vaccination. We complied and took our dog to the vet where she was all day cooped up in a kennel just to make sure we have the right paperwork.
  
  I would give this review "0" stars if I could.
  
  Our appointment was at 330p 3/30th and we called to confirm address around 12noon, for our 330p appt., when we were advised that due to the rain, can we bring our dog in early(?), as the staff wanted to go "home early" (she said no name) due to the rainstorm.
  
  So in compliance I bring, Chloe, 8lb yorkie, in for her appt. with the rabies vac paperwork. The first thing when greeted and handing him the paperwork was he look at the form like I was passing counterfeit money. He looked at me and said he had to go get this examined at the In-store Vet Hsptl on site, that they would call to veirfy. I waited up to 10 mins just to have the employee tell me we can't take your dog this is not a legitimate rabies vaccination form, in all honesty, " anyone could of filled out this form" "this is NOT legitimate".
  
  I felt like I am being accused of a crime, of going out of my way and finding a blank Vet Vac form (on the dark web) and filling it out, conspiring to commit a crime and then trying to pass it off like I am some hustler, some 2-bit criminal.
  
  I didn't argue because the first and last time we brought our dog to Petco for a grooming the groomer clipped her nails too short causing her to bleed and as a result they "comped" our grooming session. So that was my first mistake, coming back to to the same company that butchered my dog last time.
  
  I didn't argue, I just said, OK, well thank you and left. Driving home I amthinking the whole time the staff did this so they can GO HOME EARLY.
  
  Unbelievable, don't take your dog here they don't care about your pet.
• March 2024 by Alexandra S.
  Peter is absolutely amazing! He has such great customer service . I appreciate the fact that he makes you feel absolutely welcome , like you actually matter and aren't just another customer to rush out. Such a sweet ,warming smile ,keep it up Peter !!
• March 2024 by Chance L.
  My parents were to bring in our family dog today to Petco for a grooming, about a week prior to the appointment my parents were told our dog would need a rabies vaccine. Luckily I work at a Veterinary Specialty Hospital where one of my doctors was able to provide us with a vaccine and gave us a certificate to present to Petco. My parents were told to bring our dog in early due to rain since the employees were given permission to leave early and when presented with the certificate they told my family that the certificate was fake and not valid. Despite Petco having the resources to look up the doctor who gave the vaccine and the contact information for the hospital they decided to not do that and refuse service for our animal blaming us all so they can go home early. As someone who works in pet care myself I am incredibly disappointed in the fact this that Petco would rather leave early and mess around than take the time to give animals proper care. Do not take your pets here
• March 2024 by Allen L.
  I would give this review "0" stars if I could. Our appointment was at 330p 3/30th and we called to confirm address around 12noon, for our 330p appt.,when we were advised that due to the rain, can we bring our dog in early(?), as the staff wanted to go "home early" (she said no name) due to the rainstorm. So in compliance I bring, Chloe, 8lb yorkie, in for her appt. with the rabies vac paperwork. The first thing when greeted and handing him the paperwork was he look at the form like I was passing counterfeit money. He looked at me and said he had to go get this examined at the In-store Vet Hsptl on site, that they would call to veirfy. I waited up to 10 mins just to have the employee tell me we can't take your dog this is not a legimate rabies vaccination form, in all honesty, " anyone could of filled out this form" this is NOT legitimate. I fetlt like I am being accused of a crime, of going out of my way and finding a blank Vet Vac form and filling it out, conspiring to commit a crime and then trying to pass it off like I am some hustler// some 2-bit criminal. I didn't argue because the first and last time we brought our dog to Petco for a grooming the groomer clipped her nails too short causing her to bleed and as a result they "comped" our grooming session. So that was my first mistake, coming back to where they butchered my dog last time. I didn't argue, I just said, OK, well thank you and left. Driving home I am thinking the whole time the staff did this so they can GO HOME EARLY. Unbelievable, don't take your dog here they don't care about your pet.