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September 2024 by Jesse Daner
This place always come in the clutch when I had to take my cat there for emergencies or stitches for example. I had another pet now so we will see how it goes because I’ll be back I am sure!
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September 2024 by George Mendez
They are very professional and a good place to take your pet for medical care and preventive maintenance
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September 2024 by terry ml
We are going to Hawaii and needed our dogs paperwork to align with all the documents required by Hawaii. It is a difficult process and lengthy. Jessica made it seamless and she was very positive and organized about the whole situation. She made sure we were communicating and we were taken care of.
Thank you Jessica!
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July 2024 by Anchalee Gaffney
I’ve been coming here for years for my foster dogs and my own dogs, and have been amazing BUT the last few times I contacted this place have been horrible.
1. I called on July 5 to asked for my foster dog medical record so I can provide to the new parents. I was promised it will be done by the end of the day, great. Call again July 8 and again July 9 to finally got it. I was ok with the forgetfulness, it’s happened. Until my call this morning to make appointments for my two new fosters.
2. Called university pet hospital at 11:40 on July 15 to make appointments for my two new fosters.
DESTINY tooks the call and got us appointments the next three days. She told me the appointments will be under ARNOLD and we can change the name when I get there, I was confused. I told her I have my pet names for the appointments.
She proceeded to tell me that she was too busy doing two things at the same time and she doesn’t have time to take down my pets name for the appointments.
If they think these pet are insignificant and can’t even take down the name. Do you think they truly care about your pet???? OR just your $$$
Think about it.
I’m still going there because the organization I belong to take a lot of our fosters there.
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July 2024 by Anchalee G.
I've been coming here for years for my foster dogs and my own dogs, and have been amazing BUT the last few times I contacted this place have been horrible. 1. I called on July 5 to asked for my foster dog medical record so I can provide to the new parents. I was promised it will be done by the end of the day, great. Call again July 8 and again July 9 to finally got it. I was ok with the forgetfulness, it's happened. Until my call this morning to make appointments for my two new fosters. 2. Called university pet hospital at 11:40 on July 15 to make appointments for my two new fosters. DESTINY tooks the call and got us appointments the next three days. She told me the appointments will be under ARNOLD and we can change the name when I get there, I was confused. I told her I have my pet names for the appointments. She proceeded to tell me that she was too busy doing two things at the same time and she doesn't have time to take down my pets name for the appointments. If they think these pet are insignificant and can't even take down the name. Do you think they truly care about your pet???? OR just your $$$ Think about it. I'm still going there because the organization I belong to take a lot of our fosters there.
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July 2024 by Hannah S.
Our girl had a health emergency and Dr. Munoz was able to see her right away, and successfully diagnose/treat her condition. Staff is very friendly and accommodating.
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July 2024 by R J.
They're great, they don't upsell you, and give you all the numbers up front to speak with you about. I trust my dogs fully with them. Dr Fabio was my vet. He's soft spoken and very kind to you as well as your pet.
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June 2024 by Ashley Perez
I cannot express how much I love this vet. Even when I had a slight emergency situation with my little dog they were able to see her and perform the duties to make sure she was taken care of. The staff is always so friendly, helpful and professional.
I cannot recommend them enough !
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June 2024 by Austin powers
I did some research a few months ago to find a good vet for my dogs. There were a few that interested me. I decided to give University Pet Hospital a chance. My experience here has been pretty awful. I get annual physicals for all my dogs, and the first one was completed, but that evening I was forced to rush my dog to the Pet ER on Jackson avenue, due to allergic reaction to the vaccine which was given. My dogs have never had a reaction to the vaccine, so this was new for me. I informed this vet of the reaction, and told him because my dogs were so small I was worried the vaccine which was used may be to much all at once for my dogs. I took my second dog in and the same day I had to rush my dog to the Pet ER on Jackson avenue. The third dog I brought in, I said not vaccine will be given to my dogs I will take them elsewhere for vaccines. The completely messed up the physical I wanted done, I had to bring my dog back to have the physical finished. Today,.I'm bringing in my fourth dog, I was early so the blond front desk worker told me I was 30min early, I said no worries I'll wait but that I needed to verify the procedures for today as there was confusion with the third dog. I waited without saying a word as she ignored me and answered phone without acknowledging me. Finally after she hung up and walked past me, I said excuse me I wanted to verify the procedures. She said "your early". I said yes, and I will wait for my appointment but before that, I want verify the procedures. She said we know it's for a physical and vaccination. No, I said no vaccination. The exam is only part. She again stated I could wait for my appointment. I said I'm going to walk out because your being unprofessional and rude. She said I feel the same about you. I said no worries, this will be the last time my dogs will be seen here, and I will need all their records. So far the Veterinarian Dr./ Owner stated that he will discuss the situation in the staff meeting. For me and my dogs, We will find a different veterinarian.
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June 2024 by Brittany S.
I love coming to this hospital !!! I usually do my bosses dog runs and bring each one of her dogs here and the staff is super amazing and very kind !! The doctor is also very nice and very knowledgeable! It's really hard to find a vet clinic with an amazing environment!! Definitely recommend!!
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June 2024 by Freddie N Angela J.
After a bit of a pet emergency I was able to get an appointment the next day. The vet was kind, informative and extremely helpful. All the procedures were carefully explained and all cost were covered up front. I'd definitely use this vet again!!
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April 2024 by Joanne Ambort
Helpful staff nice dr.
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April 2024 by YY Delgado
I brought in my pitty puppy, who doesn't get out much. So she was freaking out in the office. One of the vet techs offered to take her to the back while we waited to be seen. Which was great! Dr Muñoz was thorough and caring in his examination or our Corazon. They had the meds available on site. We are long time customers
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April 2024 by Malori Rumsch
I brought my Jada here and they are amazing I now take my bree here
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April 2024 by Jeanne
My experience was quite beautiful they took care of the dog and brought it back to good health they are a professional crew that really shows in their work love compassion and sympathy are some of the best attributes of this company
