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February 2024 by Man U.
This 5 star for Kat . I needed help with my phone bank app , took care of my problem, went above and beyond to explain to me how the phone app works, really professional, something we have been missing in San Diego since Covid.
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September 2023 by prowlerbob13
MFCU is a great place to bank!
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August 2023 by Eva G.
This bank has been here for a long time. I established accounts for the kids when they were little. I appreciate them always being kind and taking care of us.
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August 2023 by Christian Wille
I usually just go into cash check they always seem to be able to be able to help me
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July 2023 by Leo
Went into this branch for a small student loan, very complicated process that somehow affected my credit score negatively then to add to this when I went in the next day, the person who first helped me couldn't even remember me. Terrible service.
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March 2023 by laura s
Always friendly and efficient
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February 2023 by Khephra Samuels
Haven't had a problem since now. Recently, I had an issue understanding my car loan information. After having my emails ignored for over 2 months, I went inside the branch for clarification. Had a lady say to me word for word "That's just how it is, if you don't like it you can cancel it." Confused and frustrated, I went to a different branch and received out of this world service and clear clarification regarding said loan.
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June 2022 by Pete Marron
Pretty terrible, I wish I would have read the reviews before opening an account
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February 2022 by Rick H.
We have been banking here for a few decades and are completely satisfied with their services. The current manager, Ogy, is amazing in his dedication to customers and really makes you feel good about banking here. Claudia is helping us with a re-fi and couldn't be more attentive and confident in guiding through the process. MFCU has always been there for us whether a car or home loan, advice, money management, they are the whole package. Definitely glad we found them so many years ago.
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January 2022 by Not Nice
Let me start off by saying I've only been banking with this branch for a few months and up until the visit to this store I was very pleaseed. I came into this location to deposit a check to start the one teller that was helping me was very nice up until he went to get a manager approval from Ogy Muster due to the fact that it was a high dollar amount, as I was waiting I noticed the teller and Ogy come out of a room and I'm not sure what the issue was but Ogy approached me very aggressively in a room full of people including tellers and basically was yelling at me saying I brought a check that was altered as I was trying to explain to him what it was he loudly said I know the person that wrote this check very well and you need to have him call me and that I was to leave the site, I was taken back as I was about to say something he rudley walked away I asked his name or for a card he walked into his office and slammed the door in my face I went to the teller that was helping me and said he isn't supposed to do that and the male with a horrible attitude said he can, and the other tellers began to chime in saying things things like he said what he said now you can leave, and another saying he nor we have to give you anything and much more I called and made a report thru there 1800 number as well, this is by far the worst customer service I've ever had and not to mention, Ogy worked at another branch and the person who wrote the check I was going to deposit was a great customer with many accounts something happened accounts were pulled and Ogy was let go so he has a grudge and because he seen the name on the check that was the reason for causing a scene and embarrassing me. I was able to go another location and they helped me right away so the accusations Ogy Muster claimed were false, there's no reason for anyone especially a manager to treat or embarrass anyone the way that Ogy did.
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January 2022 by cindy west
I really love Mission Fed in Rancho San Diego OGY MUSTUR, this manager really rock and rules he is so sweet every time I go into the bank he always welcomes me with a smile and he always remembers my last name which makes me feel real comfortable I feel like they really know me there as my friends in my experience every time I go there it’s just wonderful I will always bake at Mission Fed I will never change my bank I love them so much thank you Mission Fed and everybody there in Rancho San Diego I love you
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December 2021 by Rocio Franco
This branch is the best. The communication, the energy they display, the way they help, the way they talk to you and make you feel its not just a place that you do your business, it is a place that makes you different walking in and out. Great job Ogy and the team there.
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December 2021 by Kislev Herrera
I love coming to RSD branch! The managers and the team are full of energy, smiles and always happy to help! You can tell that they care about you. It makes a difference to bank there.
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June 2021 by Saul N.
I highly recommend Lucinda at mission fed off avocado blvd .Very professional staff . Thank you !
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June 2021 by Loribeth U.
I am so happy today!! I was able to finally establish a credit card after trying for YEARS with other banks and only being with Mission Federal for a couple years I was finally able to get a credit card. But I couldn't have done it without the help of Claudia Kashat. She went above and beyond to get me started with my credit and I am so grateful for her. She made sure I came out with my card in hand and opened opportunities for my future. If you are having trouble signing up for a card I recommend going to her and the Mission Federal on Avocado. The staff has been nothing but amazing to me there and glad to have it close to home. You guys rock!!! Thank you again Claudia!