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March 2024 by Devon W.
Had a lovely visit to the cosmetic section tonight. Went to get color matched for a Lancôme foundation and Kirk, who is usually at the MAC counter, came over quickly to help. They were so sweet and helpful, gave us a great color match and additional recommendations, and made our visit very pleasant. Next time I come back, I'll be looking for Kirk to help me out with their stellar customer service!
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March 2024 by Tracy M.
Theresa at at your service tonight has been definitely a five star employee. She has been doing an exchange for us. And she is very efficient.
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February 2024 by Dominica S.
I shop in this store all the time but today I was helped by an employee that was so rude. I doubt will shop in this store again from now on I will be a Nordstromcustomer. Their customer service is excellent..
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February 2024 by Klizkiute@gmail 8.com Gomez
I purchased a vacuum. That was already use with dirt. But because it was Las act didn't wanted to return. Macys in la Mesa CA
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February 2024 by Matt Wilder
Joe, the manager I think, was particularly helpful to clean up a messy transaction that was my mess, not theirs. He made sure we got the right items after having to return to the store at least twice.
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January 2024 by J Q
This is one of the best Macy's in town. I love how the men's department is on a separate floor than the women.
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January 2024 by Teresa Pickens
Credit card application process was not working even after numerous attempts by sales attendant. Bathroom too difficult to find and too far from 1st. floor. Was misdirected by an employee.Need to remodel and putt a bathroom on first level.
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January 2024 by monica baby
Carol in fragrance is amazing ! Angie also
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January 2024 by Talitha Faye (Enchantress)
Terrible customer service who was very rude
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January 2024 by marioaonic0523
Actually not bad before Christmas.
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January 2024 by tam schneid
Such different inventory online vs in-store. Surprised me. Still nice attendants tho.
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January 2024 by Stephanie Close
Overall outstanding customer service
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January 2024 by Dildrea Kangas
There was a major sale on Michael Korr items. They flew out of the store. I missed out on getting dome boots. The staff are friendly and very helpful.
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January 2024 by Helaine Hanson
Went upstairs to Back Stage. Prices are so much better. Macy's itself, has gotten too expensive.
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January 2024 by N Rockwell
Been buying Nike monarchs for years at Macy's. Throughout December could not find one size 12 at any San Diego location. . couldn't even get an answer to when they will be in stock
