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July 2023 by Teresa Martain
Been coming here for years. They have always been honest and do good work at reasonable rates.
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December 2022 by Ci Ci
Professional and appreciated my customer service experience. I took a used vehicle to them that I was thinking of purchasing. I know nothing about cars so they kindly walked me through the inspection and what my options were. I ended up purchasing the car and have been very happy, feeling secure about the information that was provided to me.Service: Vehicle Inspection
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August 2022 by Carlos Chee
Had the infotainment screen digitizer replaced on my IS350 replaced here. Quality work.
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October 2020 by Bryan S.
If you're looking for an honest mechanic than your search can stop now. Steve has been working on all of my cars for well over a decade. His specialty is for Toyota and Lexus from his years as a dealer tech, however I have seen him service everything from Japanese hybrids to American muscle cars. Over the years I have referred everybody from my closest friends to my parents and have never wondered if they would be treated right.
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July 2020 by John H.
We've been very happy with Stefano's and have been taking our 2012 Lexus CT200h there for all of its required maintenance. They don't try to convince you to agree to additional work you really don't need and their prices are reasonable, especially compared to the dealer.We are very disappointed in Lexus that a steering component wore out and loosened up (intermediate shaft), something that simply should not have happened if Toyota/Lexus had specified the correct metal alloys and used high strength hardware. We have never had a problem like this with any other cars and we're not happy that we had to deal with something like this after "upgrading" to a Lexus. This is such a prevalent issue in certain Toyota and Lexus cars that repair shops have been stocking the part, yet Lexus won't admit anything or take responsibility for this obvious defect that deserves a recall notice. In our experience, Honda and Subaru have been much more trustworthy.Stefano's cost to do the shaft replacement was less than the dealership, which should come as no surprise. We won't be buying any more Lexus cars, but we'll continue to take our other cars to Stefano's. They've earned it.
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July 2020 by Vince
Very professional, did not have any issues taking my 2015 lexus is 350 to the shop, getting maintenance done and an inspection completed. All certified mechanics with better prices. If your tired of getting gouged by the dealer I would advise coming here.
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June 2020 by Steve G.
My wife and I live in La Mesa. She drives a 2018 Lexus NX 300. I drive a 2011 Lexus RX 350 (and a 2006 Jeep Wrangler). She needed to have her car serviced (oil change, tire rotation, routine inspection, etc.). We do not have a "regular" auto repair place, so a friend suggested Luxury Import. We dropped her car off today and they did exactly as requested. They were timely, courteous, friendly, competent, professional and the charges were very reasonable. My 2011 Lexus needs service and I will definitely take it there, as I will my 2006 Jeep. What a find - a local auto repair with a great reputation!! Highly recommended!!
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April 2020 by Shelby M.
I've been going to see Steve over the years. I have a 2007 Lexus GX470, he has helped me keep my 13 year old car in great condition! I've had a few emergencies and every time I call Peter will answer and always get me in! They are professional and knowledgeable plus both so friendly!!! I highly recommend them!
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January 2020 by S T.
Like most people my car is my lifeline. So when it malfunctioned on 805 during rush hour I was terrified. My car had stopped working completely and would not start again. My friend had used Luxury import care and he suggested we have the car towed there. So we had the car towed there after hours. I was able to contact Peter with my information and why my car was in their parking lot. My car is a Chevy Camaro and I was worried that they wouldn't work on it because it wasn't an import. Not a problem at all don't let the name fool you they work on many different makes of vehicles. Peter got back to me the next day with their findIngs and an estimate on fixing it. The estimate was very costly so I wanted to see what my options were. Luxury import was amazing about it. They took care of my car for a little over a week and and worked with me every step of the way. Communication from them was excellent. The labor is extremely fair and my car was in excellent hands. I recommend Luxury import to anyone who is looking for a excellent mechanic, fair price and excellent customer service.
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October 2019 by Joe G.
I brought my SC430 here for the 2nd time for some outside the box work. We swapped a LSD from a JDM Aristo into a SC430 amongst other things. Their attention to detail and commitment to finding a solution to problems that arise on an uncommon install like this are hard to find. They even caught that the fluid I had mistakenly bought wasn't correct for the differential. In addition, their communication and customer service are the best of any shop I've worked with.
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September 2019 by Khris Pool
Have had my car serviced here more than once. Were willing to look my vehicle over to help me make the best decision on repairs.
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February 2019 by Jeff Kunu
I have not used them yet but I will rate them 5 until I have a reason to not.
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October 2018 by Francisco S.
Was in and out with ease. They take care you and treat you like family. Very professional and honest shop. I will always return and recommend all my friends and family.
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August 2017 by Anatoly Sherbak
Excellent job, reliable, .... Thank you, Stefano and Peter!
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January 2017 by Leo Hamel
We have two Lexus Land Cruisers that Luxury takes care for us exclusively. No need to go to expensive dealership. They are close and friendly and always willing to help! We will use them till the Cuisers die! Highly recommended.
