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July 2024 by Haifa Salem
Great friendly Service with a smile⭐⭐⭐⭐⭐
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June 2024 by Emily
I spent so much at Goodwill this year but after really bad customer experience here I’ll never support again.
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June 2024 by M Mlln
I used to love this goodwills store because it was affordable, but now is NOT AFFORDABLE anymore. We donate our furniture and household goods to help out people that don’t have money and this goodwill is VERY EXPENSIVE. They charge a lot of money for stuff that they get for fee so the CEO get large bonuses and vacation!!
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May 2024 by shacal min
Amazing service and haircut ?♂️ 100% recommended!!
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April 2024 by cabrioracer
Very clean and organized store.
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March 2024 by Robert B.
Happen to be strolling around browsing with my elderly mother, and wife in tow. I noticed the racist grey haired manager dude eyeing me conspicuously as I perused the men's shirts. I'm wearing a fleece zip up since we've been out all morning at breakfast and I wanted to spend more time with Mom. It was now mid day and I'm over dressed, maybe I'm going to shove shirts under my fleece? It's the kinky hair ponytail that get's the racist ire up most, and the handsome, confident presence I exude, lesser men envy. Strike 1. We had selected a large, heavy Microwave for our Granny Flat, and it was settled on top of one of their shopping carts, at check out my wife asked if we could take it outside to the car. "We're parked about a block away, we'll bring it back." We were informed by the pleasant clerk that that was not allowed. "Not even to the curb?" "No." she replied. Strike 2. I have to leave wife in the store with the microwave. Walk to the car, pull up in front in Red, very busy street, on the corner. Emergency lights. Does anyone offer to help? No! Wife's upset, she tries to carry it out the door. I leave the car with flashers on, run to help. It is ridiculous! I decide to go into the store and give them an instant review on their deplorable "Customer Service". Goodwill has been part of my Reuse, repurpose, recycle lifestyle, most of my life. Oh, I've seen their prices go from cheap, to reasonable, to ridiculous, more expensive than in the stores, for used. We donate often, every year it's part of our tax avoidance strategy. I literally have spent thousands over the years, I average about a grand a year, every couple of weeks, around hair cut time, you can find me going next door to the Avocado Store in the mall next to Smart and Final. There's a couple of Spanish brothers with fancy beards, they'll recognize me. I think one works in the Santee store now, the other might still be at Avocado. I bought a Gladiator Helmet for a $100 bucks from their, he might remember that. Strike 3, Your Out! Long time customer will start the boycott. Let's see how big an impact, little ole me can make?
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March 2024 by Barbara Castelli
Worst Customer service with new staff besides this one lady, she's awesome, she always hi and makes me feel good about myself and makes me very comfortable. I've been going to this GW since it first opened up. There is this one manager that works there he is horrible and should not be in this manage position, his name is JD. I should feel good when I leave not sad or stressed.
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March 2024 by Janette M.
Prices are ridiculously high. Whoever is in charge of pricing things is pricing as if they were new. These are donated items. Price items fairly and items will move faster which will make room for more donated items. Ex: a used north face sweater with the letters fading for $30. Used Jackets for $50. Shoes for $25.
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February 2024 by Charlene DeLaTorre
Clean store. Average prices.
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January 2024 by Megan S.
Lovely people who work here especially big thank you to Shannon on helping me find a beautiful bag
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January 2024 by Evelyn DeRose
I bought a boxed ab roller from here and when I got home it was missing a piece. Naturally I figured I would return it. I was helped by a JD Maynar who informed me that they don't accept returns, only on electronics. I'm really frustrated- shouldn't they have checked to make sure they weren't selling something with missing parts? Should I have opened the box in the store to check its contents? Is that even legal?Don't spend your money here, I know I won't (unless you want broken useless junk).
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January 2024 by Evelyn D.
I bought a boxed ab roller from here and when I got home it was missing a piece. Naturally I figured I would return it. I was helped by a JD Maynar who informed me that they don't accept returns, only on electronics. I'm really frustrated. Should I have opened the box in the store to check its contents? Is that even legal? Don't spend your money here, I know I won't!
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December 2023 by Travis Upshaw
an employee approached me to remove my backpack because they were not allowed in the store and then proceeded to pass by 6 other customers wearing backpacks saying nothing to them. that old man was definitely racist.
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November 2023 by Rochelle M.
Goodwill your prices have gotten ridiculous!!! You aren't Nordstroms !!!! It's all donated.
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November 2023 by Cat Becker
I come to this location at least twice a monthOn 11/18/2023 as I was looking around an employee came up to me and told me I had to leave my bag behind the counter. I was only carrying my purse so I refused I told her I wouldn't leave my purse behind the counter she than said I would have to leave. So I left .I understand large bags or backpacks but making me leave my purse is dumb.No one else was asked to leave their purse
