Firestone Complete Auto Care in La Mesa, CA, has been serving the community since 1926, offering a wide range of auto services including tire sales, oil changes, brake inspections, alignments, and engine repairs. Customers appreciate the friendly and helpful staff who are courteous and knowledgeable, often taking the time to teach car care and recommend services. The team is committed to providing good customer service, making efforts to get the best deals and rectify any issues that arise. While there have been minor problems such as tire delivery delays and a small scratch on a rim, these were handled well with customer satisfaction in mind. The environment is clean and professional, and many customers have been returning for years, emphasizing the reliability and quality of the service. Customers value that appointments are easy to schedule and that staff remember their preferences. Overall, Firestone Complete Auto Care is recognized for its excellent service, experienced team, and dedication to keeping vehicles running smoothly. Those in the La Mesa area seeking reliable, affordable auto care can trust this shop to take care of their vehicle needs.
The La Mesa branch is very professional and thorough compared to other Firestones in my area. The staff is friendly and they will review all work that was done on your vehicle and any future work that's needed
July 2024
Went in for oil change, tire rotation and alignment. Great service and friendliness, requested to be careful with oil stain on car interior and request was honored, was offered a discount and additional care package for maintenance recommendations which I took for extra $10, will come back to do recommend services.
July 2024
I am always able to schedule a visit that is relatively soon, the staff are very polite and helpful, and they look to get me the best deal whenever possible. They are also in my neighborhood and remember who I am when I have work done, which is an added bonus.