This Dollar Tree store at Grossmont Center is generally appreciated for its friendly staff and good prices. Customers often find the store clean, organized, and well-stocked, especially in the Halloween and Thanksgiving sections. Many mention that the employees are kind, helpful, and welcoming, making shopping a pleasant experience. However, some issues affect the overall visit. The store's bathrooms are frequently reported as not working, which causes inconvenience for shoppers who have to drive to other locations like Target or CVS to use the restroom. Additionally, the store can be disorganized at times, with customers noting that floors and walls could use touch-ups, and some blame poor manners from shoppers for items being misplaced. The store is also often too hot, especially in summer, with both customers and employees commenting on the temperature, and long lines with not enough checkers are common, requiring patience. Despite these issues, many customers still appreciate the store's prices and the effort of the staff, highlighting that it is among the cleaner and better-organized Dollar Trees they have visited in San Diego. The overall experience is positive, but fixing the bathrooms and improving store conditions would enhance customer satisfaction.
