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March 2024 by Ashley D.
I came as a walk-in for a screw in my tire. Waited about an hour but overall always an amazing experience at Discount. This was my first time at this particular location and Angel assisted me and was great!
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March 2024 by Micky R.
Outstanding service. I purchased my tires from Discount Tire about 10 months ago. Recently I had a slow leak in one of my tires. I contacted Discount Tire and they fixed my leak and had me going again in no time. Best yet there was no charge. The La Mesa store's staff is top of the line. They are professional, friendly, very knowledgeable and they get you in and out quickly. I will use Discount Tire for all my vehicles tire needs.
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March 2024 by alex s.
Made an appointment and got bumped to the bottom of the waitlist when I dropped off the car. Two hours post appointment time the car is still sitting untouched. Such unprofessional and lacking in customer service.
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March 2024 by Winston G.
Go to discount if you like getting the runaround, that was my experience. They need to do better. I was told a tire had to be ordered, I was told 2 days. I went down there and the tire was not there. I call 2 days later, they said it was going to be 2-3 more days. I'm still waiting. Dissatisfaction 1 Satisfaction 0
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February 2024 by Shannel H.
I'd give 0 stars if I could. Had a flat, purchased new tires and they returned my car with u balanced tire pressure, causing me to take the car back. Turns out they put the tires on and nothing more. Go to a different discount tires. For the price and length of wait, get quality care elsewhere.
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February 2024 by Janet R.
I had better service filling my own tires at the circle k down the street. Not only do they keep me waiting I had to go into try to get somebody and no one would come out they told me 10 minutes and nobody was doing anything there was only one other car there. Never going back horrible people
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February 2024 by James Thompson
The ultimate tire shop
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February 2024 by Rod
I was the 4th person waiting outside for the shop to open...a fifth person showed up & ignored the line & waited right in front of the door... two employees came from inside and approached the 1st two customers waiting to assist with their cars...The fifth customer cut in front of the 3rd person that waiting outside for the shop to open & went inside to the counter where Justin, the salesman started to help him. The 3rd customer brought to Justin's attention that he was next in line waiting outside. Justin used his amazing customer service skills & said" but he came inside 1st." The 3rd customer & me were both annoyed with Justin's poor customer service skills.
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February 2024 by Daniela A.
Great costumer service and prices! I was able to get great tires for an amazing price. This location has definitely been one of the best ones I've visited.
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February 2024 by Richard W.
Today was a rare bad day at Discount Tire. My friend bought tires here two years ago. Paid the fee that pays for free flat repair and tire rotation and balancing so not really free. Tire rotation is something that's not on her to do list so it hadn't been done in a couple years. Consequently her front tires on her front wheel drive car have worn faster than the rears. A couple months ago her front passenger tire was low so she went to Discount. They put air in the tire and sent her on her way. So every two weeks when that same tire was low she would go back to Discount. They kept telling her not to worry, would put air in the tire and send her on her way. Last week Discout told her she needed new tires. They were cracking they said. Well last night she went out to find the tire 80% flat so she took it to Discount. I will stop now and add this. Discount has always been good to me. Of course they suggest I think about getting new tires when I still have 30% tread left. I say no. They like to point out random cracks to try and get me to buy new tires when I don't need them. I just say no and they back off. They went down the same path with my friend so she came and got me. I took a look at her tires. They looked fine. No cracks. The one tire was obviously going flat. I told the service guy I wanted the flat tire fixed and the tires rotated. After the service guy did his inspection he recommended no rotation. I said yes rotate. I want the back tires with more tread on the front. He said you want those tires in the back so you don't spin out in the rain. What? Some truth to his story. I said I want more tread on the front for better steering and even wear. So they listened. Found a nail in the flat tire. Fixed that. Rotated the tires as I asked. Here is the deal. When my friend, a woman, first brought her car in with a low tire Discount should have checked it for a nail at that time. Instead they let her drive with a compromised tire for two months. Discount never recommended a rotation also. The takeaway this time. Discount seems to be avoiding performing the tire maintenance we pay for. They should be proactive to extend the life of our tires, which we pay handsomely for. By ignoring maintenance red flags they do the opposite, which shortens the life of our tires. They lied about cracks. Their goal. Convince the customer to buy new tires before they need them. Lie if you have to. Make up stuff. Granted not all Discount guys lie but there seems to be more pressure these days to force the issue, Borderline predatory. This is a PSA for all Discount customers. Be aware the air station is for the most part an opportunity for a Discount guy to sell you tires you don't need. While they should be checking for nails and recommending rotation they do not, resulting in premature tire wear and increased new tire sales. You have been warned.
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February 2024 by liz m
Professional and efficient
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February 2024 by Itzel Esparza
Luis and the whole team are very helpful every time I come in. Always willing to help and very thorough in their inspections. I know I’m in good hands here.
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February 2024 by Amber D.
I have been coming to Discount Tire for several years now and could not be happier. Everyone is always so friendly and I love that I can stop by anytime to get air in my tires. I had an appointment this morning to get a set of new tires and was in and out within 30 minutes. Eduardo helped me find the right tires and was so helpful and personable. I never feel that they are pushy or try to sell you things you don't need, and when I have needed replacement tires in the past they try to find me the best deal. I will continue recommending Discount Tire!
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February 2024 by Rita Mccrerey
Just needed a quick tire air check. Good guys, set up very efficiently to get in and out, stayed in car.
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February 2024 by Jon Hatcher
Came in for a quick tire rotation and to fill up air. Guy at the front was very nice. Quoted an hour, and it was done in 30 minutes. Great place, I highly recommend.
