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March 2024 by Kim Fregoe
I had AMAZING service today from Carmela! She was extremely helpful with making a selection on a gorgeous ring at a great price! I really appreciated the courtesy and professionalism of all those working in the store today. Fine jewelry is not something that I purchase often, but when I do THIS is where I will come. Many thanks, Carmela!
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November 2023 by Elel CoolL
Got an ok deal on a watch… got burnt on a chain that they said was gold plated. Turned out just to be painted sterling silver. Over charged for it, claimed it was on clearance. Makes me wonder about the rest of the jewelry they carry… ?
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May 2023 by Brenda N.
I don't really ever purchase jewelry for myself, but went in to exchange earrings I had purchased at the Parkway Plaza location, worst mistake ever. I should have just gone to the Grossmont location where I opened up my account initially. Elivia and her team were amazing. Shireen helped me exchange my previous purchase and pick the perfect gift for my mom and myself. She took time to listen and help me. Daniel's had a BOGO sale which the Parkway Plaza location did not even grant me, so Shireen did. Grateful for these ladies!
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March 2023 by Brianda L.
I am the most indecisive person, I tried so many things on and had to keep returning to finally find what I wanted!! The staff was soo friendly and patient. They made me feel understood and listened to my needs to find what I wanted. Thank you!!
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March 2023 by Natalie D.
I was pleasantly surprised with how great my experience was here, given that it's a chain and not individually owned. I ended up going here because it was the only place open past 6. I needed my wedding rings resized and a chain bracelet repaired. The store manager helped me, I can't remember her name (Elvia/Alvia?) but she was very helpful and answered all my questions. I had a lot of questions and took time deciding what I wanted but she did not make me feel rushed at all, and always had a smile on her face. Thank you for the friendly customer service.
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December 2022 by Roemello Speaks
I thank you for your service , very kind and very helpful !
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December 2022 by Kay Z.
Love this Daniel's Jewelers location! Staff is very friendly and kind. The store is clean and organized, I was helped right away, and even if you are waiting they acknowledge you and let you know that they will be right with you. Elvia was the sweetest, she helped me find what I was looking for and gave me amazing recommendations. I had a price range going in and Elvia was able to help me get wanted I wanted at the price I was looking to spend. Overall great service and I am definitely coming back here!
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November 2022 by Nate B.
Best customer service hands down. Visit once and your name is remembered. Always helpful to the perfect gift.
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August 2022 by William Adams
Had a very good time there very knowledgeable sales staff they did a Wonder on give me the discounts and a low enough price that I can afford it and it was a fun experience to be there
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April 2022 by Sarah B.
Went here for a ring re-sizing. The price was extremely reasonable, and it also included a diamond check, which was nice! They were able to do the re-sizing very quickly, and they gave us the extra metal that was removed from my ring. Impressed with the service!
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March 2022 by Agustin de la puente
Very judgmental and not accommodating to other peoples beliefs. Kept being offered Christian pendants, when it was obvious that I do not share the same faith.REPLY: It was not a misunderstanding. It was very deliberate. Do not belittle the situation by passing it off as a "misunderstanding". Discrimination is not a joke.
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February 2022 by Shelby G.
Just wow! I walked in right now and their were two woman. Neither of them greeted me, I walked basically around the store accept for right in front of them and still no help. I went in their already knowing what I wanted but still walked around waiting for them to say hello and ask me if I needed help. Not until I was about to walk out did one of the woman finally sayhello. Better customer service needed there !
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February 2022 by Mark Jones
Isabel was graciously a beautiful Sales person. In helping me to pick out the most beautiful piece of jewelry. All the Staff is excellent with their greetings to their smiles.
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February 2022 by Paige Allen
They do excellent work. Good prices, great location in Grossmont Mall, La Mesa, CA.
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November 2021 by Kevin W.
My wife took her wedding ring to be sized. Weeks later (they didn't call her, she called them) she went to pick it up. They showed her a different, but similar, ring and tried to convince her that it looked different because they'd 'antiqued' it. it's a gold ring and the one they wanted to swap was thinner, lighter, and had significantly less gold. Hmmmmm... It was absolutely a different ring. It was only after I showed them my matching ring that they caved and said, "Oh, we'll fix it" and tried to end the conversation quickly. A week later they called and like magic, the real ring was there and ready. Be very careful that you actually get YOUR jewelry back from them. Any store that would try to swap a woman's wedding ring is probably not trustworthy.