-
February 2024 by Gigi Mendez
Edited Review: There was a little hiccup of miscommunication in the dispensary about a customer referral however, customer service reached out because of the review I posted and made sure I was satisfied after my experience. I appreciate how quick and efficient customer service was regarding my problem. aside from customer service being phenomenal, I just hope the next time an encounter like this happens, a worker (especially new) understands and follows customer referrals, discounts etc, correctly so this doesn’t happen again. i will definitely return soon.
-
December 2023 by Marlee Dunlap
Raoul was helpful energetic gave me good information and practiced great customer service. He had a smile and had knowledge of the store and product and helped me make the beat purchase for quality and price! A HUGE refreshing difference from Vincent the former cashier in the mornings! Great job Cookies you listened to your customers and delivered great service which is RARE these days! Thanks again Raoul your the man!!!
-
December 2023 by Roberto
I was approached by Anthony aka 'Noodles' and he was delighted to help me out. He seemed to understand the products being offered very well and was able to expand on some differences among various kinds similar products. He also provided me with several possible products to consider for my specific concerns. Anthony was also patient and made the vibe feel welcoming.
-
December 2023 by Marissa Laraby
I highly recommend Cookies to all of my friends. I love being able to walk around and look at products on my own, and the staff is always super helpful and informative. Vincent is usually my budtender, and he's awesome. Very friendly and personable, he's one of the reasons Cookies La Mesa is my favorite dispensary.
-
November 2023 by Vincent Record
Great service! great vibes! Anthony hooked me up with some good, very knowledgeable will be coming back soon!!
-
November 2023 by Art Barajas
This has really become my go-to shop. Excellent deals and selection. Bud tender Ryan always takes care of me and makes it a pleasant experience as well as the rest of the Cookies staff. Highly recommended.
-
November 2023 by Yvonne audibert
Very Professional my 1st time here 5 Stars for Sidney exellent customer service from Sidney its very nice too find someone like Sidney that gives best customer service with smile and no hers job & flower .Happy Thanksgiving .
-
November 2023 by Ashley Maenza
Ran in to cookies today as they had a 60$ Oz. Nick seen I was looking but didn't quite see what I wanted. I mentioned the deal and even though it wasn't the actual brand I intended to get I was happy he made the suggestion. The online review for the brand I was going for said it was dry but decent. Nick pulled up a stizzy Oz and I couldn't say no! The buds inside felt nice and squishy definitely not dry! The smell of the buds once I opened the pack at home was absolutely delicious and citrus!Thanks for putting the good good in my hands today Nick! Appreciate you!
-
October 2023 by Christopher Moody
Cookies in La Mesa is my favorite dispensary in Southern California. If you can figure out the pattern for their specials, you'll do fantastic. They have really good deals and the staff are friendly and knowledgeable. Would recommend and will return (every Saturday!)
-
October 2023 by JAKEtheMUS
Went there on 10/21/23 for the StIIIzy Saturday sale (40% off) for my very first time and was approached by Alana C. to help me navigate the store and was greatly appreciative of her vast knowledge of all of the products and her overwhelming kindness!At checkout she made me aware of that since it was my first time there that I was going to be getting 20% off of everything in the entire store, but since it was Saturday that the StIIIzy Saturday sale (40%) was the better deal, that she would hold my 20% off First Time deal for my next visit. I don’t think she was obligated to do that, but I think she went above and beyond to make that happen and I’m tremendously grateful!Thank you Alana C. and Cookies La Mesa for making my experience an Amazing one!??!
-
October 2023 by Scott Stills
Yeah she she was a real big help I went in there didn't have a lot of money I told her what I what I had what I wanted she directed me to the best deal and then she actually even came up with even a better deal with some different kind of buds so she was real nice real helpful I appreciate it thank you guys thank you Shirley Ms Temple!!! ?
-
October 2023 by Kendal Krueger
Staff is very helpful and help you stay in you budget.. Great shop . Get some
-
October 2023 by Gina Willard
I love everyone that works there, ALWAYS a great experience, Vincent is ALWAYS a pleasure to deal with, but like I said, everyone that works at the La Mesa Cookies is great & super friendly, even the security guards. This store has excellent customer service, I am there several times a week.
-
August 2023 by Courtney Howe
Super friendly! Knowledgeable! Great first experience in a Cookies store, Raoul definitely made the experience!
-
August 2023 by V Rutherford
Shirley is a perfect sales and helps me so well! Every time I go in, love seeing her face because she’s so cheerful and knows what I want! She helped me a while ago when I went in and really didn’t know what I wanted and wasn’t sure, so she basically told me exactly what to get and made it a positive experience because she was right. Since then I only get my eds from Cookies La mesa because I know I’ll get proper understanding. I appreciate the knowledge she brings and couldn’t be happier!!!
