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March 2024 by Channa Kelly
I recently had the pleasure of working with Alejandro at Carrillo's Auto Body, and I must say that I am extremely impressed with their work on my EV car. One of the most notable aspects of my experience was Alejandro's exceptional patience and responsiveness. The part needed for my car was not available nationally, but Alejandro was always there to address our multiple follow-ups promptly, consistently responding on the same day.Not only was Alejandro attentive to our needs, but they also demonstrated a high level of skill and expertise in their work. The quality of the repair and restoration on my EV car was absolutely excellent. I could not be happier with the outcome.I want to express my sincere gratitude to Alejandro and the entire team at Carrillo's Auto Body for their outstanding service. Their dedication and attention to detail truly set them apart. I highly recommend their services to anyone in need of auto body work, especially for EV cars. Thank you once again for a job well done!
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March 2024 by DaShawn Sanders
Jessica, Hector and my man Pablo is who you need you see. Great service hands down.
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February 2024 by Luke Winegar
Had my car towed there with an appointment because insurance recommended it - they were full but still made room (or else I would have had to tow to somewhere else) - took a huge weight of my shoulders really appreciate their service
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February 2024 by Haylee T.
I called five minutes before I showed up and they were not only able to see me, but they made recommendations that would've been more affordable, but still solved the problem with the same quality. Both gentlemen that I spoke to were highly professional, respectful, understanding, and kind. I was devastated by my car having damage to it within months of purchasing it brand new. Both instances of damage had nobody taking responsibility for them and it was super discouraging and defeating, knowing how hard I had worked for this car. My car when they finished, looked better than it did when I had originally purchased it and extremely way better than any car wash could've made it look. My car has never shined so bright. I recommend this place 1000% and know where I will be coming for any future instances of my car needing work!
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February 2024 by Zel
Had to get repairs done after a minor car accident. The team at Carrillo’s ensured that all parts needed were ordered asap and worked directly with my insurance (State Farm). When my rental company didn’t show up to take me to the rental facility, one of the team members at Carrillo’s took the time to drive me there directly. I was kept in the loop as the repairs took place and had my car back in exactly a week! Very pleased will all members at Carrillo’s.
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January 2024 by John J.
I brought my 2023 Subaru to Carrillo's at the suggestion of El Cajon Subaru. A bucket fell off of the work vehicle in front of me and damaged my front bumper and fog light. They were fast to give me an estimate that I thought was very reasonable. As soon as the parts came in, they fixed everything in a timely manner. I have zero complaints and would definitely use them again. Alex the service rep was very kind and professional. He was also sympathetic and showed empathy to be personally. I shared with him some family issues. I'm struggling with, and he was very kind. I wouldn't hesitate to use them again , they were very straightforward. I would say they have to be doing many things right to have El Cajon. Subaru refer them as well. Best of luck to everyone at Carrillo's autobody.
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January 2024 by Carla A.
Just wanted to say thanks to Hector and Andres at carrillos auto body shop in La Mesa! They made sure we were fully satisfied with the work before we left. Excellent job and thanks again for being so understanding to our concerns. Definitely would recommend this place!!
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January 2024 by Teacher T.
Hector at Carrillo Auto Body helped me with a rear view mirror cover situation; he is kind and trust worthy person. I highly recommend this auto body shop (:
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December 2023 by Elisa Adams
They were really nice people, customer service was awesome, manager and the owner were really friendly and good people I like the place I would go there again..
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December 2023 by Ralph V.
After our 2021 Subaru was hit in a parking lot by someone who then vamvoosed, Carrillo's was recommended by our car dealer as the best choice. The staff was very professional. We received an estimate that was fair. The repairs were completed expeditiously. The staff was very good about communicating with us when there were weather or logistics delays, so at no time did we experience any anxiety about the completion date. We were entirely satisfied with pricing, service and quality. The car looks new again. You never really want a repeat of something like this, but if something does happen we now know where to turn.
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November 2023 by Chadd Winter
Hector really took care of me, he and his team went above and beyond to make sure my car was taken care of and looking good as new! Top notch service and a quick turn around, my car was ready in two day! All there worked is back by warranty. This place has a customer for life!
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November 2023 by Jack Kelley
Awesome experience. Hector (the manager) is great and super easy to work with! Highly recommend coming here for any auto body needsService: Body & Trim
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November 2023 by EMSEMTS
So I took my vehicle to these jokers two weeks ago again they took pictures of my car said that Andres would get back to me on estimate. Called this Andres over two weeks was told this joker would get back to me and never did finally when this guy answer his phone he said that he need an assignment from me from State Farm. That was never told to and this joker wants to me to his job. Unprofessional and lazy Andres did not even try to help what joke this place is I would never go here ever lazy period.
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November 2023 by Denise M.
Wonderful & Delightful folks to with. Efficent, always In touch with me. Timely work and wouldnʻt go anywhere else.
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November 2023 by Yesenia A.
Carillos is one of the best auto body shop I have been too, I definitely recommend this place to anybody, go see hector he knows how to treat his customers :)
