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June 2023 by Robotic Lawnmower Experts
Always a pleasure banking at this branch. Thank you for giving my best friend Max a treat when we come in!
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September 2021 by Cypress Ave
I've banked with the Fifth Avenue branch since 1989 and give it 10 stars but the La Mesa branch is nothing like my branch. I recently went in to find out what was necessary to help my disabled nephew open an account and the new accounts person was nice but the supervisor on duty, I did not get her name, was not nice nor helpful.
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September 2021 by Dominick F.
I've banked with the Fifth Avenue branch since 1989 and give it 10 stars but the La Mesa branch is nothing like my branch. I recently went in to find out what was necessary to help my disabled nephew open an account and the new accounts person was nice but the supervisor on duty, I did not get her name, was not nice nor helpful.
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August 2021 by Chazak Tyler
Had to close my account. I was always having to come to this branch to deal with all my transaction and these days money apps actually have better costomer service anyway.
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April 2021 by Cameron S.
It is so important to know your banker. You SHOULD have the phone number of the person who is holding YOUR money. Odie and her team at California Bank & Trust will make sure you are taken care of and that you have a relationship with your banker. That is how much they go above and beyond to provide outstanding customer service! I highly recommend using Odie Goward and her team to take care of you and your finances.
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February 2021 by Shantee P.
Opened up a business account awhile back and I've had nothing but great service. Two people I recommend to help with your needs is Annie Olachea (Branch Relationship Banker) if you need to open up an account she is great!! It was super easy to get a personal account open for a family member, she helped setting up the app. Password change, Estatements, Ect. Without even asking her to do so that's how thorough Annie is with getting you all set up. I highly recommend seeing her at this branch for any banking needs. Another awesome person is, Odie Goward (Vice President / Relationship Banker) she has been very helpful with questions I've had. Thank you Odie & Annie I appreciate you both!!
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February 2021 by Chanté B.
Opened up a business account awhile back and I've had nothing but great service. Two people I recommend to help with your needs is Annie Olachea(Branch Relationship Banker) if you need to open up an account she is great!! It was super easy to get a personal account open for a family member, she helped setting up the app. Password change, Estatements, Ect. Without even asking her to do so that's how thorough Annie is with getting you all set up. I highly recommend seeing her at this branch for any banking needs. Another awesome person is, Odie Goward(Vice President / Relationship Banker) she has been very helpful with questions I've had. Thank you Odie & Annie I appreciate you both!!
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February 2021 by Kathleen C.
This branch is crap!!!!! My husband gets paid every Friday and he deposits his check that day. On 2 separate occasions the money was in the account and we were able to use it Friday evening and then we wake up on Saturday and it is magically gone. The card will get declined and our account is left overdraft from what we spend Friday evening. Because these lazy asses are the only bank in the world not open on Saturday we have to wait until Monday to resolve the issue. When we call the corporate # we are told there is nothing they can do. On Monday I am pulling my money out and going to a new bank!! You have lost my business! Get your s*** together!!!!!!!!
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February 2021 by James H Thompson
If you have a business you need a personal banker. California Bank and Trust will give you the service you need to expand or simply to make your business run smoother. Times are tough, banking shouldn't be.
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January 2021 by James T.
If you do not have a good relationship with your bank you need to go to California Bank and Trust. I have had an account here for over 30 years. They have provided multiple services from a checking account to a 1031 exchange. they are expert at what they do! Give them a call and ask for Odie Goward!
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October 2020 by Pablo Cardenas
A humongous thanks to the branch Manager Tim Mcdougal, the time he took to talk to me and the advice is something very rare. Kudos for having the best customer service!
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August 2019 by Kris Holloway
They are very nice . Karen & Chrissy are my fav tellers
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June 2019 by Edward D.
This was my favorite bank for many years but have had enough problems that I moved my personal accounts a few years ago. I have left our business accounts there as they are more difficult to move but today I received a notice that they put an 8 day hold on a large client deposit to our trust account by snail mail. The notice was a little late as our carriers were quick to take their share of the deposit. My complaints are that this should have been noted at the time of the remote deposit or by phone and before we paid the vendors. What is even more interesting is that one of the vendors we paid on Wednesday has already cleared the funds from our account two days later yet California Bank & Trust is requesting 8 days on an in-state account to clear funds. You have lost my office's business now as well as we begin to move all of the accounts from your bank over the next several months. Well done as we have banked with you for about 11 years but have made the difficulty of moving a requirement through the poor service.
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May 2019 by Matt C
Zero customer service.
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March 2019 by Bree B.
I opened up a new account and was told that I could change my address by Annie so I could receive my card at my new address. I called later that day and was informed by a very sassy woman that I could not do that and then was put on hold and transferred to Annie who acted like she didn't understand what I was talking about earlier. Also, when I was opening my account Annie was EXTREMELY nosy to the point of being rude. So, for anyone reading this, I strongly suggest you never open an account here due to the fact that the workers are rude and not knowledgeable.
