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January 2024 by Victor Estebanes
Great friendly and helpful staff. Best customer service.
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January 2024 by Filiberto Flutsch Jr. (Beto Dinero)
Love, Love, Love my Cabrillo banking! Been a member since I was a kid. They've always treated me good. I've been a member for life, I'll stay a member for life!
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December 2023 by Denise Mains
The staff at the La Mesa Branch are so nice and helpful. I've been a member of Cabrillo since 1980.
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December 2023 by Phyllis Hansen (SB)
Cabrillo is a customer oriented credit union. They always go the extra mile in every circumstance. All the staff are very personable and are always helpful.
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October 2023 by Tony Brumfield
I never have to wait in line. The teller is always friendly, courteous, and competent.
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September 2023 by Courtney St.Clair
This is the worst customer service I have ever received at a bank or any other establishment in my 42 years of life. Unwelcoming, lazy, and the unwillingness to help is insane. Like God forbid you had to actually move positions, lady. Thank goodness this isn't my bank and only needed to be in that environment once. No wonder my bank SDCCU is voted the best!!
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September 2023 by Patrick Watson
The staff is the best always go the extra mile for any of my requests. A pleasure doing business with them five stars
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August 2023 by K
Jane at the La Mesa location is a freakin rock star! She was incredibly helpful and made it super easy to secure a personal loan and have it in my account funded the same day. You don’t get that kind of customer service most places, she really went above and beyond to make sure everything went smooth.
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July 2023 by C J
Cash and liquidity issues at this bank are of some concern. They will not allow a transfer out of more than $5K a month. To do this you have to go in person, then they charge you $5 for cutting a check to take that money. This credit union operates like a bank with all the fees and terrible interest rates but none of the convenience.After a lot of amateur acting banking from this place I have decided to close my account.
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July 2023 by Miriam Vasquez
Excellent customer service. They always take time to answer your concerns and always follow up with you.
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June 2023 by Deborah Smith-Butterfield
At this branch, or on the phone, these folks are always quick and effecient and very polite. It is a pleasure doing business with them.
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May 2023 by Charlene Burks
Convenient Location. Easy to Park. Nice New Bank. Quick & Friendly Service!! Best Pens! I feel very lucky to have Cabrillo Credit Union as my bank. I was scammed by using my ATM card at a gas station pump by one of those card skimmers. Cabrillo caught it immediately, stopped the transactions and refunded the money 4 days later. Online banking is simple and easy to use!!!
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May 2023 by Beau Devillier
The worst credit union ever. If you want to withdraw a large sum of money they tell you they can only release a certain amount a day. I deposited a check recently and they put a 10 day hold on it, we'll 10 days have passed and there is still a hold. Called several times and keep getting transferred to other people.
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March 2023 by Breanne Johnson
I wish I could give this place 0 stars. Long story short, they won’t work with you. You’ll be told different things completely.
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December 2022 by Ali B.
This new location is more convenient for my needs but the first couple of visits were disappointing because they could not solve my banking problem.The parking lot is tight and awkward, and it is shared be several other companies. Each time I have visited this location they have changed things around. I guess because it is a new location, they are deciding what works best for them.2022(46)
