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October 2023 by Jeanne R.
Had a confirmed appointment to discuss the end of my lease. The finance guy didn't show. Guess I wasn't important enough to text. Waste of time! Lesson learned.
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October 2023 by Pj D.
High regards to Sales Specialist Mohamed ( Mo) Aitah who exceeded expectations on the purchase and delivery of my 2023 corvette ( actually my husband's M. Davis, but you know I will be driving). Repeat customer
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October 2023 by Cole B.
I bought a colorado there a couple years ago. There were some problems with the transmission and suspension. I took it in a few times and they fixed the suspension, but not the transmission problem. a few months later When trying to get a record of of the work done, I called and talked to Rose, who was supposed to email me the records of my service visits. I have talked to Rose a few times but she never emailed me the records. I have call several more times over a couple months, just to be ignored, and still don't have the records. They basically ignore you even after spending $30,000 on a truck there.
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October 2023 by Michael A.
Billy Shaw was just amazing to work with!!! called in about the vette c8 z06 spoke to sales associate Carlos and asked few questions about the car and price and he put me in touch with his manager Billy Shaw. The deal was agreed upon and done in 5 minutes over the phone!!! team i worked with Carlos sales-Billy sales manager-Mike finance and Leslie finance manager. Thank you all for easy process!!
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September 2023 by Tim C.
Very poor customer service. I paid cash for a Traverse premier, which was more than $50K. I have had questions over time and have left numerous messages for Alberto others. It is extremely difficult to get a hiuman being to pick up or return calls.I enjoy the vehicle but will not return to Bob Stahl going forward.o
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September 2023 by Jay Corlett
Jeremy Burnett was always cheerful, honest, helpful, informative and made my purchasing experience such that we cannot wait to buy another car from Bob Stall Chevrolet! I recommend Jeremy and Bob Stall and Chevys to all of my friends now. Thanks also to Leslie in financing, my buying experience was easy and enjoyable. Bob Stall really knows how to make the car buying experience awesome! The showroom was very clean and the other staff were helpful in answering my questions about repairs and maintenance. All in all, I plan to become repeat customers. I paid a reasonable price for a car I love at Bob Stall Chevrolet! My first car was a 61 Chevy Impala and I loved and miss it greatly. I plan to make my last car a Chevy.
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September 2023 by Richard foley
bought a used 2018 silverado had it for one week and had to take it in for radio touch screen not working and excessive down shifting when in tow mode. I gave them the truck 2 weeks ago and was told it would be another 3 weeks before they could look at it, I have to rent a car and they refuse to help with that cost, so along with the deposit for the truck, insurance, and receiving the bill for the first payment and another month of insurance I will also have to pay for a rental vehicle for the duration of time it takes for them to fix everything. Even with the extended warranty I bought I can't receive rental help until an assessment has been made, then only if any repair that's needed is cover by the warranty will the warranty help with a rental but only up to $35/day for 5 days then it's on me to cover any other duration the rental may be needed. On top of the two weeks they've had the truck the 3 week projection just to look at it and possible repair time I won't receive the vehicle back until late October early November having to spend hundreds to thousands on a rental car. This is extremely poor customer service making me regret my purchase with this dealership and wishing I could go back and keep driving past this establishment.
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September 2023 by Robert Hulburd
Great car buying experience at Bob Stall Chevrolet. Received excellent help and advice from my salesperson, Scott Lardner, who spent hours with me building and ordering my new 2023 C8 Corvette Stingray HTC. Professional throughout the whole delivery process. Love my new Corvette!!
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August 2023 by Vicki P.
I can't give 5 stars to any car dealership but Bob Stall is close. Car done when they said it was going to be done. Very upfront and direct with us. Very good overall experience.
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August 2023 by Catalina Pennison
Came here with my Husband to look at trucks. We are very pleased with the service provided by Kyle and his Manager. We did not feel pressured like other dealerships make us feel when stopping by. They have so many different options & great prices.Thank you for providing excellent customer service! Will definitely be coming back!
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August 2023 by Patty Jones
A wonderful experience buying my first new car! My salesman, Tyler, answered all my questions, and even all the ones I didn't think to ask! He explained all the options available but wasn't pushy in the least. The price was exactly what was posted on the website, no hidden or unexpected costs. Financing was easy and they got me a better rate than my credit union. Thanks Tyler and team Bob Stall Chevy!
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August 2023 by Erica C.
8/12/23 - went there to something for an extended warranty. No issues. Great staff, very polite and I bought a car there last year. Would recommend. Sold a car and cancelled extended warranty I had with them. Class act staff.
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July 2023 by Matthew Crawford
Mo and Billy were awesome! They brought me form someone thinking they had no options, to a couple of options to driving away with a brand new car. My fmaily is better off and not worse for wear because of the care that Mo took with me. I am deeply indebted.
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July 2023 by Brittany Hawkins
The mechanic took off engine air filter and left it unattached. Followed up immediately to notify the location and still haven’t heard back from anyone. I had to fix the issue on my own with no acknowledgment or apology. My service advisor Pam was kind on the day of service. That’s the only reason I’m giving any stars.
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July 2023 by Jaz Castillo
We had a great experience at Bob Stall Chevrolet! Alan was funny and so accommodating. He must’ve walked 6 miles just to show us everything we wanted to see! He was very kind and just a joyful person all around. Billy Gene (the manager) was also extremely pleasant to work with. Billy and Alan made sure we walked away with the best offer possible. The entire team at Bob Stall were so polite and fun to be around. They all made the truck-buying experience less painful and just all around fun! We will definitely be back when we need another vehicle!