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April 2024 by Joseph Innecken
Its a good feeling when you come across a business with Old School Integrity. Brandon is a good man and runs a good business. Drove from Clairemont and was happy I did. B D is now my only spot to get everything I will need.
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April 2024 by Kai G.
I recently bought a 8-foot imperial pool table from Billiard Direct. The table was delivered very quickly (2 weeks after the purchase) with great quality. The installers are very professional and nice. I saw a small defect on the felt the next day after installation, then I contacted Brandon, who is very helpful. Then he reached out to the table cloth provider (simonis) who agrees to give a free replacement. I really appreciate the free replacement since there is a labor cost on Billiard Direct. The customer support from Brandon is awesome. I strongly recommend to shop in Billiard Direct since buying a pool table is not a small investment. If anything goes wrong and if you go online shopping, the customer service is not guaranteed.
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January 2024 by Molten Phoenix
Bought a Whyte Carbon. Received a personal call from Billiards Direct on some follow up questions and Im glad they did. Helped me greatly!
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December 2023 by Daniel
Disappointed with the website and lack of options of pool cues. Most are sold out or on back order. I ended up finding a different online billiards store to order from. i hope in the the future they have more in stock.
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December 2023 by Shally Cogdill
Outstanding customer service! Brandon called to confirm the order and was very professional. Shipping was extremely quick from the business to North Carolina. Highly recommended.
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October 2023 by Its Me
Definitely my go to for all my billiards needs. Brandon and his staff are amazing. From helping select the product right for you to answering all my questions. This is my 1st stop for my equipment and a must stop if I'm just passing through the area. Keep up the great work
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October 2023 by Stephen Sheffield
Got a new tip installed on my pool que. Gentleman was knowledgeable and helpful. Great place for pool and dart enthusiasts!
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August 2023 by Bryan Paul
Amazing store and super helpful!
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August 2023 by J Daley
Great place have purchased all of my billiard supplies here Brandon is always helpful and personable
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July 2023 by Beth D.
I was in need of a quick pool table move as we were up against a move out deadline. I called on a Tuesday to get a quote and called back on Wednesday to get the table moved on Thursday. Brent was super professional and informative. I haven't owned a pool table before so he took the time to explain what the service entailed and why it was good to use a billiards moving company as opposed to doing it myself. They squeezed me in as a last minute appointment and no regrets! The move team was fantastic. They were on time and on point moving the table carefully from the previous owners home to mine. When they arrived they brought all of their own tools and got right to work. As I watched how they plan, level, put back together, and finish the reconstruction I realized this is not a job for the inexperienced. Pool tables have a lot of heavy and critical parts and without them I am certain it would still be sitting in pieces in my garage. After about an hour and a half of professional set up we were able to play our first game. It was so good! Perfect is truly the description and the price was right! I felt cared for and not gouged. Great company to work with!
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June 2023 by R.A.W
Amazing! They found a regular
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June 2023 by Penny Cavender
The guy there is super knowledgeable and good with repairs
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June 2023 by Matthew Kadash
The guys here helped my game out a lot! I had a chip in my stick and didn’t have proper protection for transporting my cues. They also re-tipped both my cues on the spot and let me try them out in store. They gave great guidance on how to better my game! I joked that I would only leave a great review if I came in 1st at the tournament that night, but I came in 3rd and that was my fault definitely not theirs!! ???
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June 2023 by Ben Bradley
Brandon's expertise is unsurpassed. If you need something billiards or darts related, he is your man!
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May 2023 by Kevin Franklin
Crammed to the roof with pool tables, which are my interest. There are other game tables as well. I was shopping for pool paraphernalia, and they have lots.I typically order online, but I was in a hurry. They had the items I wanted at reasonable prices.