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April 2023 by Google user
Always out of everything. So disappointing. Use to be great. Call before you go to make sure your product is there. Don't like the location.
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March 2023 by Debbie Horn
Always out of everything. So disappointing. Use to be great. Call before you go to make sure your product is there. Don't like the location.
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June 2017 by Amy H.
The staff here is so friendly and they are always accommodating to my needs. They are super knowledgeable on the products they carry. If they don't have something they can order it. It is always clean and organized. If I get a choice as to which beauty supply I go to, hands down, I would always come here!
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March 2016 by Trista C.
I HATE coming to this location! Only reason why I come is because it's close to me. MOST not MOST (75%) of the employees have attitudes, and extremely rude. Today I go in there to get some color. I ask a simple question, do you guys have any monthly adds I can take a look at? The lady looked around and I see a AD on the counter and I ask if I can take a look at it. She says umm.. Well it's ours.. I say that's fine I just want to take a quick look. The other associate chimes in and says its for April (which starts tomorrow). I said, okay that's fine.. I just want to look. Then she continues and says, we can't give you any sale prices until the sale starts. I look at her and say, ALL I want to do it look at the ad, that's it. Then I say, Nevermind since it seems to be a hassle just to look at a ad. Uh I just hate that they are so rude. I can't give 1 star because there is one person that works there that's super sweet and helpful. But the rest of them.. I can't deal.
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September 2015 by Karma V.
They don't order enough of what is needed that's why nothing is stocked you have to special order everything and pray it comes in and they remember to call you. Their turn over rate is horrible they always have new employees. Seems like people don't like working for this company.
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July 2015 by Ally W.
I have been licensed for over 5-years now. And, a part of being licensed is finding the local professional beauty supply store that you feel provides a solid customer experience as well as can serve your every last minute need! Although I order my Loreal color from Salon Centric, there are a few staple products that are only sold at Armstrong that will forever be a part of my arsenal! The girls at this store are so warm! It's like hanging out with friends! They know my name, they remember what products I like! They also inform me when products I love are on special! It really makes me want to come back again and again, knowing that they have my best interest in mind! These girls are always willing to pull products aside and have them at the register for a quick and easy check out experience! Over the years, the team at this location has changed and transitioned. But, I have to say the current team is truly my favorite! Donita runs a tight ship! Follows policy, which I appreciate because the quality of service is consistent! And Donita and the other girls are honest about products and refrain from up selling! It creates a stress free, shopping experience! And if I am wanting to explore and try something new, I trust each and every team member because they have the knowledge to back almost everything I've had questions about! Not to mention, they are constantly moving tools and products on their marked down shelf! I love a good deal, just like anyone else! Girls, keep it up! Thank you for helping my business thrive by making the product purchasing aspect a total breeze!
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June 2015 by Kay K.
Love the staff here. So friendly and it seems like they are knowledgable in their products. So bummed that they don't carry alfaparf but was suggested to use goldwell and I love it.
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April 2014 by Michelle L.
Horrible! They are always out of at least half of anything I ever need! It's worth the extra drive to mission gorge to make sure I have the supplies I need to run my business.
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November 2013 by Ileiana T.
They are very helpful. All staff is a stylist or a student. I dont know why people give this store bad reviews.
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August 2012 by Elizabeth S.
I go here all the time because it is close. I have to say that they are always out of what I need or don't have the orders unpacked yet or blah blah blah... Needless to say this store was in much better shape when Letty ran it. I have put my name on numerous lists for them to call me and let me know when they get products in stock and they never seem to do it... It is close and convenient, the staff is ok 90% of the time but sometimes they seem inexperienced or new.