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March 2024 by Mario Stan
How much $$ would it cost to change this? It's sad and ridiculous
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March 2024 by Big daddy
Would be nice if it was a 24/7 gym but don't get me wrong I do enjoy this place.
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March 2024 by Lue Vue
Clean facility
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January 2024 by Nicole Danilo
Well all the horrible front desk reviews are true - when will they change? Very rude front desk "manager" experience on Monday, 1/29 around 10am (older lady, glasses, dark hair, wearing 49er jersey) giving attitude and speaking down on me. I've been coming here with my partner for over a month and have signed up as a buddy multiple times in the system and every time we come they say i am not registered. Obviously this is frustrating to keep having to sign up every time and the manager gave ME attitude when HER staff and gym are in the wrong and not taking care of things properly. She made it a point she is the manager and I laughed because the audacity to say that proudly when you are acting with POOR customer service. Anyways, I will continue coming to this gym as I enjoy it and dont need attitude or troubles when I am there to get a peaceful workout in. Hate to give bad reviews but maybe this will catch their attention and change their customer service? Lets see...
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December 2023 by Dianne Huslin
24 hour fitness should be open 24 hours.
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December 2023 by Al A
The old lady with tattoos at the front desk she’s mean and rude I will never go back to this location anymore.I wish I I know her name so I can mention it here in the review.
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October 2023 by Marvin Hormiz
Here goes my review from being a 5 year customer working out at 24 hour fitness in horrible rancho San Diego. First off beware of the people who work behind the front desk. Especially Stacey and that rude district manager Ericka. I wanna let you guys know they profile and are racist towards middle eastern and black people. An altercation has occurred where I have been followed/harassed by fitness members and have filed complaints multiple times relating to these incidents. They have not even taken a look or even viewed my reports. Today I received an email stating my membership has been revoked for 3 years due to my "behavior". Let's talk about behavior. When I called on the phone to figure out why they did that the front desk receptionist cussed me out on the phone and hung up in my face the dike with the blue eyes. Then the district manager began to call me to explain the issue of what went down and began to curse and use racial slurs on the phone towards me. I'm beyond frustrated and will be having a legal team reaching out to you guys. This place is a scam and if you're not known by the employees or managers beware because they will treat you with disrespect. In all everything was recorded with altercations inside the gym. I recommend no one to use this gym and BEWARE!!!!
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September 2023 by power s.
Here goes my review from being a 5 year customer working out at 24 hour fitness in horrible rancho San Diego. First off beware of the people who work behind the front desk. Especially Stacey and that rude district manager Ericka. I wanna let you guys know they profile and are racist towards middle eastern and black people. An altercation has occurred where I have been followed/harassed by fitness members and have filed complaints multiple times relating to these incidents. They have not even taken a look or even viewed my reports. Today I received an email stating my membership has been revoked for 3 years due to my "behavior". Let's talk about behavior. When I called on the phone to figure out why they did that the front desk receptionist cussed me out on the phone and hung up in my face the dike with the blue eyes. Then the district manager began to call me to explain the issue of what went down and began to curse and use racial slurs on the phone towards me. I'm beyond frustrated and will be having a legal team reaching out to you guys. This place is a scam and if you're not known by the employees or managers beware because they will treat you with disrespect. In all everything was recorded with altercations inside the gym. I recommend no one to use this gym and BEWARE!!!!
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August 2023 by Adam Freeman
In my opinion the negative reviews on here are beyond funny. It's one of the cleanest 24 hours in San Diego. Yes, the majority of the people that come here are older, which means they are respectful, they don't feel like the world owes them something, the weights get put where they belong, and they aren't using 4 sets of dumbbells at once.If you want to be around entitled, egotistical," fitness influencers" to make your self feel like you belong then this is not the gym for you.
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August 2023 by Leila Dawood
It’s crazy how one employee can ruin your experience, and make you question your safety. I have been going to this gym for 8 months now and have never had a problem with any other employee, yet continuously received disrespect and judgement from one. She refused to give her name out, but she has a pixie cut, black hair, blue eyes, mid 50-60s in age. From the moment I walked in the gym for the first time I have experienced nothing but attitude and judgement from her, which shows a lot for a “judgement free”zone. I’ve tried politely asking for equipment and have been yelled at in return. I’m always questioned for my id and age even though I come everyday. I feel as if it even has to do with my ethnicity that she acts the way she does towards me. I should not be paying 300 dollars a YEAR to be treated with this disrespect. Family and friends have also had terrible experiences with her, she should be taken into accountability before others continue to go through this experience. I no longer feel safe in that gym.
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August 2023 by Melany S.
My experience here was terrible. I have been going here for more than 6 months now and I went today and was profiled by a employee and asked for my Id and for my information after I told her all of it and then she proceeded to send a flag on my membership and get it cancelled because I refused to bring my Id due to the fact that it was left at home. I didn't not get this employees name b it I do have a description of her. She was maybe late 50s, short hair, green eyes, fridge typa body build, with glasses. She was the most disrespectful worker I've ever encountered and I was not the only person to have an issue with her today. On my way out I also overheard and witnessed another customer being disrespected by her.
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August 2023 by Syrena J.
my experience here was horrible. the manger here with a Karen cut black hair and glasses is not only very disrespectful but also extremely offensive she refused to let us complain about her and now i won't go back here. and when we tried to call the general manager she picked up the phone and said she was "not there" and hung up. i have also witnessed her be racist to other people and needs to be fired immediately so i feel safe going back to this gym again.
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August 2023 by Mark Salazar
It’s a decent 24hr fitness. Despite some reviews it’s actually cleaner than some other clubs *cough “College Grove”*.It seems to serve the local community quite well ( older folks)It’s busiest times are 8-11am and 4-7pm M-F, Saturdays are wildcards and Sunday’s is when the crowd is gone.
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August 2023 by Indeed
Trash gym, trash management, trash hours, and machines are always broke. This used to be one of the best gyms turned into worst. Gym is always busy but they keep cutting the hours down. Half of the treadmill machines don't work. Management (Stacy)is probably the worst manager I've seen. Been a member at this gym for 15 years. These machines plus more have been out for 6 months. "They ordered parts"?
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August 2023 by Liz McGuire
2 floors and some open equipment even at 5:30pm. Unfortunately, there are usually a few “out of order” signs on equipment. I also haven’t seen a punching bag here which would be nice to have access to.I like that the pool is outdoors here. ?
