Watches in La Jolla, CA

“The quick and dirty is that Belinda and team are fantastic with expectation setting, walking you through the process, communicating efficiently/often, and with ensuring that you're well taken care of when you've got one of your timepieces with them for repair/servicing.I came in with a PAM 00029 Special Editions from back around '97 and had very specific asks... I was looking to get a certificate of authentication from Switzerland AND get a bezel replacement done (but without servicing the watch, because that would mean the team would be removing one of the best collector features of the watch... the tritium cracked hands).I sent the watch in right before the Swiss Holidays and while I can't change the fact that sending something internationally takes a very long time to get back to you (we're talking potentially months), Belinda and team will do a great job of setting your expectations and updating you with quotes.You may not like what you hear when it comes to international service times... but Belinda and team definitely do ALL the communicating for you when it comes to speaking with the Panerai service teams in Switzerland. You can expect frequent emails / calls with updates regarding any questions you have along the service journey. They understand nuance and are great partners in making sure you get exactly (or as close to exactly) what you're looking for.Turns out the service and work I was getting done happened a lot faster than quoted, so I was a happy camper and had my watch back to me within 24 hours, delivered securely to my doorstep.I wouldn't think twice when it comes to these folks. They're good people and professionals.”

“I offer the highest praise for all the staff who assisted me in my recent watch purchases here, which included 2 high end trade ins within several months of each other. I was treated with friendliness, absolute professionalism and knowledge of their watch brands, and never a rush during the buying process, all in a relaxed and beautiful atmosphere. One watch I purchased was not in their La Jolla boutique but was delivered quickly from their UTC location right away without having to order it from Omega. Just outstanding service. My hat is off to Danesh, Gracie, Alexis, and all the folks there who I worked directly with or interacted with. A superb buying experience both times and they definitely deserve every one of a 5 Star rating. I highly recommend them! Dave in San Diego”

“Super friendly and helpful staff. I purchased a vintage watch online (not from Westime) and needed some help understanding the mechanism. Turns out I was simply not pressing hard enough on the chronograph push button. Nonetheless, Savena was incredibly patient and thorough in her explanation of the mechanism. Even though I did not make a purchase, Savena and her staff were cordial and welcoming. Very helpful and will return for any future watch-related needs.”