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September 2024 by a t
The location in La Jolla is perfect. As with most consignment stores, one has to take a good look around. I rarely leave without a find.
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September 2024 by Polina Sisman
Little consignment boutique in a heart of La Jolla is one of my favorite destinations. I found great pieces of clothing and also good fashion advisors. Thank you ladies!!
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December 2023 by Sy J.
I accidentally discovered this store while walking in La Jolla last week, with my husband. This place is so quaint but interesting. I found this consignment boutique exceptionally authentic along with prices that are more than reasonable for the shoppers who are watching their money more closely. The lady, Lucy, was an absolute joy to engage with, in terms of knowing the product and understanding when a person needs space. My husband has a chair there for use and while he sat in the stores, I shopped for one whole hour. I don't like My Sisters Closet because the women seem more like elitest and there stuff is messy unlike this place, and Lucy was extremely friendly and kind. I ended up spending more than $500 there, (with six pieces, including two Armani dresses, one blazer and one designer shoes) and I couldn't be happier with the exciting deals that I didn't anticipate I would find! If there was a sixth star, I would give it to to this place! Thank you Lucy! Best kept secret in La Jolla, but I'll go back, easy!
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December 2023 by Laura Clark-Fouse
Sign said opened at noon. They didn’t show up until 1. The lady was nice, but they didn’t have much in the way of luxury designer bags. A few really vintage Chanel that were way over priced. Very disappointed
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October 2023 by Amy V.
Terrible service. Woman behind the counter was a complete snob and I'm not sure why as most of the clothing in the shop was tacky and dated. Would t waste my time there again.
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September 2023 by Lisa S.
Run, run away from this store. I bought a handbag there, and after I asked if it was authentic, was assured that it was. The price was too good to pass up, so I bought it, only to find out after I got home and googled it that it was FAKE.
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November 2022 by Lisa Shacket
Let the buyer beware!Allow me to share my story of a recent purchase I made at at 2nd Act La Jolla on Girard Avenue. I saw an adorable Fendi Zucca Baguette purse, of a vintage age, probably from the early 2000's on the shelf. The price was good, and so I asked the store owner, Lucy, if she had had the bag authenticated. She replied that she had. This is an important detail! I was very clear when I asked "did you have the bag authenticated?" She replied, "Yes". I didn't ask for proof, which was my mistake. In my excitement of the find I bought the bag. That night I googled images of the bag online and immediately became suspicious that it was fake when the images of an authentic Fendi Zucca baguette bag didn't match the one I purchased. For example, the magnetic closure was round when it was supposed to be square. I wanted to contact the store owner immediately to tell her and ask for a refund, but decided to cool my jets and spend $40 to have it authenticated myself by one of the online services readily available. I chose one called LegitGrails who refused to authenticate it. With this information I contacted the store owner who eventually refunded my money but not before she admitted that she, herself, was the authenticator. In other words, she did not obtain outside authentication by someone who would provide documentation. Further, and importantly, she was argumentative during the call and the entire conversation was uncomfortable and off-putting. So, please, if you are going to purchase something there, do your homework and don't rely on the owner telling you it is authentic. I don't plan on ever setting foot in the store again as I don't trust the owner, at all.The store owner, Lucie has posted a response to my review which is simply lie upon lie. That is to be expected, as she lied to me in person during the experience which I have detailed here. Again, do your homework before you buy anything there that the owner represents as an authentic designer piece. Do not take the store owner's word for it, as she lied to me and represented that a bag was authentic when it was not!
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June 2022 by Cassie Jones
So many nice things, Louis Vuitton, Hermes, Channel! Very friendly owner. Unfortunately, nothing I was looking for. I went back in twice! Shoes, bags, clothing and jewelry!
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April 2022 by Jo Anne Vincent
We took a formal gown in this shop for consignment around noon and that evening we received a confusing phone call from a woman who said we needed to come pick it up, as the shop did not want the dress. No understandable reason was given. The next day as we were leaving to pick up the dress, we received another phone call from a different person representing the shop. She was very aggressive, stating the owner was the one who called the night before and didn’t want the dress because she never accepted just one dress per customer on consignment. This whole experience was confusing and ridiculous! I’m still not sure why she wouldn’t accept a brand new formal gown in her shop. I will not return to this business! TERRIBLE COMMUNICATION and CUSTOMER SERVICE!
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December 2021 by Leah R.
We used to go to this store yearly and after they changed owners, it has gone downhill. We used to live to go after Christmas and for the past two years, they are closed even though yelp states it's open. Don't waste your time driving to come to this store.
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July 2021 by Angelina Guido
Hi there I can’t get a hold of the owner of this now closed establishment. I put a down payment for a Chanel chain coin belt and they never followed up with me so I could come pick it up once paid off... now they are closed and have zero way to contact them . Im so sad I lost $400 now no belt to show for it
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May 2021 by Laura G. Corral
Very nice little store with pre-own designer and non designer fashions, lots of good deals.
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December 2020 by Patsy Kuczkowski
Warning! Second Act-West Resale store is stealing from consigners! Don't bother bringing your clothes, jewelry, handbags or any other item to this business as a consigner. The owner Lucie Lu is a thief! She will tell you that your items were donated, or your account shows no sales in her computer, or they were stolen. She continued to lie even after I provided her pictures of my items (held by her employee, Linda) in her store and dates of when her employees said my items sold and for how much !! I gave her many opportunities to be honest.Don't consider buying from her store as you are buying stolen goods!The negative Yelp reviews are true! She has no shame or professional ethics even during Covid-19 pandemic when people are financially distressed.
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December 2020 by Patsy K.
The owner Lucie Lu is not paying her consigners. Rather, chooses to say your items are not in her computer, there is no credit in your account, the items were donated or the items were stolen. New location: 7856 Girard Ave. La Jolla, Ca. 92037... Read More
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December 2020 by Pat K.
STOP!!! Don't think about bringing your clothes, jewelry, handbags or any other items to this business for consignment. The owner Lucie Lu is a thief! She will tell you that your items were donated, or your account shows no sales in her computer, or they were stolen . She continued to lie even after I provided her pictures of my items (held by her employee Linda) in her store and dates of when her employees said my items sold and for how much !! (Pictured) I gave her many opportunities to be honest. Don't consider buying from this store as you are buying stolen goods!! Believe all the negative Yelp reviews! I wish I had! She is a scam artist during pandemic times when people are financially distressed. She has no shame or professional ethics!
