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“Ryan was awesome.Explained everything and connected all our audio/tv components.He took to the time to make the setup look great.Definite recommend him for all your audio/visual needs.”
“Skyriver IT is the best! They always pick up the phone right away, and they do not give up until the issue is resolved. They are always able to resolve whatever tech issue I am experiencing, and the members of the support team are very kind.”
“Due to a recent merger, I contacted All Roads to cancel one of our 2 satellite phones as the new company was consolidating equipment. Zach was so helpful and able to quickly provide me the information I needed to cancel the line. Being a small mineral exploration company, All Roads satellite service has been a great asset to us for a number of years, especially in remote areas of rural Nevada and providing a sense of security to our field staff and contractors. Their service and monthly costs are reasonable. I would not hesitate to utilize their services in the future. Thank you for providing such reliable service.”
“I’m a 75 year old, and over the years I’ve owned and operated a number large businesses, allowing me to come into contact with literally thousands of people. Accordingly, I’ve had the opportunity to experience every level of customer service that you can imagine.
The reason I mention this is last year my wife and I were considering switching cell phone providers, and in hearing good things about T-Mobile, we decided to pop into your Balboa store.
This is where we met Ally Fedorka, who we found to be exceptional in every way. She was an incredible listener, she explained all our options, and she helped us understand the value of her offerings in the most professional way. Accordingly, we not only decided to follow her recommendation and become a customer of yours, but when we left the store, we spent the next 30 minutes talking about how impressed we were with Ally’s professionalism.
Now here we are over a year later, and I contacted your store once again, in hopes Ally was still with you. Due to the loss of my wife, I’ll be traveling out of the county, so I needed to ensure my phone settings were all properly set. The good news for me was Ally was still with your company, and I was again impressed by her in every way. Not only was she incredibly helpful, but she was empathetic as to the loss of my wife, and her professionalism shined through once again.
Lastly, as a past business owner I know the importance of hiring the superstars, and you certainly have one in her. As we all know, any cellular company can put a phone in the hands of a customer, but it takes the truly incredible people to ensure those customers remain customers for years to come. I can assure you, as long as you employ Ally, and people like her, I will not only be a customer of yours, but I’ll be a songbird for your company as well.
Thanks for listening, and please pass my best on to Ally as well.”
“This place has great customer service I would like to say thanks to all who helped in the process of setting up a claim for my broken phone, thanks Kel, Gio, and Tahlia for the great customer service!”
“Theo was extremely helpful today!
Very clear and patient when explaining all the numbers when I transitioned from at&t to tmobile!
5 starts for his service!”
“I went in to quickly add a phone and a line (free Samsung w/24-month activation) for my adult daughter. The wait was not too long, one representative suggested I could get started with the app which I have on my phone so I did that to speed things up. It took about an hour and I was in and out. The only problem was they guaranteed I would get 25% off the accessories but when I got home, the receipt did not have the discount. I bought them in store & they were an app special. However they reassured me I’d get the discount in store, as one accessory of the required 3 to get the discount, they had only one left in store. I may call them and ask if they will refund the 25% off, which involved another trip! It was promised but not delivered! Otherwise all went well & my daughter was very appreciative and lived her new Samsung phone…just the one she wanted!”
“Okay! I'm not gonna lie! I've literally only stepped foot in the place like once but I used to work at the 7-11 next door so I know for a fact that the people that work there are totally cool!”
“While checking on my data and service plans in store at UTC mall in San Diego, Charelswas very helpful and efficient in assisting and answering my questions… he deserves a high praise from his supervisor for this!!
Yay Charels.”
“I never got a link to rate my experience there's yesterday so I wanted to post it on here. Major shout out to Ashley. She was extremely helpful to me while also holding down a full house of other customers! Thank you!”
“I had a fantastic experience with Bri! She was incredibly friendly and knowledgeable, making the entire process smooth and enjoyable. Her service was top-notch, and she went above and beyond to ensure all my questions were answered. I highly recommend her and will definitely be back again!”
Open 24 hours
1360 Fifth Ave, San Diego
Internet Service Providers
“Had it for 2 years and 1. They deliver nearly triple the bandwidth they promised. 2. I can count on one hand the number of times the service has dropped. Super consistent, no issues, and they're even significantly lowering the price.”
“Verizon is the best in the Area, imho, although I had a surprisingly good experience at the Brentwood AT&T store. I came in all ready to have a talk to the hand experience but that isn’t what happened. Some of the customers were confused about why they were there but no one seemed overly rude and demanding. Both Brentwood stores had heightened security and employees who seemed to be satisfied. I enjoyed both, but still want to know the best provider for wired internet available for my 1998 home located near Big Break? Any ideas?”
“I had a wonderful experience from checking in (with Matt) to the associate who helped me (Juan). My phone started to show a “no SIM” message about ten days ago but would fix itself after a few minutes. Until yesterday when it completely stopped working. Juan was able to fix it within 15 minutes by setting me up with an eSIM. He was professional, thorough, and helpful.”
“First, I want to preface this review by saying that the 5 stars are solely for this specific employee and do not reflect my overall experience with Verizon or this location as a whole.
I've actually had an incredibly terrible experience with Verizon since I switched over a couple months ago and very much regret leaving T-Mobile for Verizon, but this one employee at the Mission Valley storefront has been my saving grace. I do not think I would have been able to manage being a Verizon customer any longer without their help.
It's unfortunate that I cannot remember their name, but if you were the person that's helped the customer who was accompanied by a sleepy lil dog on two separate occasions both which were lengthy, thank you so so much.
This employee genuinely did all they could to help me get to a resolution. They were kind, patient, knowledgable, and a clear communicator. They went above and beyond to figure out the root cause of all my account issues instead of giving some generic robotic answer that wouldn't have addressed or solved anything.
So whoever is this person's boss, know that you have a solid employee and they deserve a raise :)”
“The older sweet ladies are amazing.
Sarah and her other partner are amazing very very patient and helpful.
Younger lady there refused to help and then it was these the two older beautiful ladies that solved my issue in minutes.”
“I called in and had questions about unlimited data for internet. I believe the ladies name was Rema. not sure I spelled that correctly. but she was very quick and had the answers I was looking for and the call was less than 5 minutes. very helpful and thorough”
Open 24 hours
3590 Mt Acadia Blvd, San Diego
Internet Service Providers
“Super professional, timely, clean work. They fixed our networking problems and made things so tidy we can tell where every cable goes. Goodbye rat's nest! It was a pleasure to work with them, would definitely recommend.”
“My partner and I visited the Spectrum Store in Clairemont Town Square to set up new internet as we prepare to move in together, and we were lucky to be helped by Will. I’ve been a Spectrum customer for almost two years, but this was by far the best experience I’ve had, thanks to him. Will was not only knowledgeable but incredibly friendly and took the time to explain all our options in detail. We decided on the 1 GIG Premium with Advanced WiFi and the Xumo Stream Box service, and Will made sure we felt confident in our choices. His professionalism and genuine care made the entire experience enjoyable and stress-free. Thank you, Will, for the outstanding customer service!”
“Andre helped me today and he was efficient with great customer service. I went to a store in La Mesa yesterday and they were not helpful at all. Andre took 2 minutes to install my eSIM. Thank you!”
“I went into T-Mobile on Clairemont Mesa today after talking to T Mobile customer service yesterday. Gio (a young woman) quickly got my phone working, which made me very happy. She also set up a Samsung backup service for me. She was great.”
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“Yousef had the patience of a saint as he helped me with the data transfer from my old I-Phone to my new one. He was very knowledgeable and got the job done successfully.
His expertise and customer service represented the T Mobile brand well at this La Jolla location. Thanks and best wishes.”