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October 2023 by Megan O.
Everyone at this CVS location have always been so kind and helpful. Christian in the pharmacy and Sergio up front are amazing! They both went out of their way to be extremely helpful, welcoming, and kind. I truly don't want to go to any other CVS lol
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October 2023 by Ben J.
They staff is nice but hard to get what you need in a timely manor. Often need to come twice - once to talk in person or call (which takes forever to get through the automated system) and then a day or two later to actually get your meds.
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August 2023 by Jacob C.
I don't know a single person who is pleased with the pharmacy here. They are so reluctant to refill prescriptions that our doctors write for us. They write that there is a refill on the label, and then REFUSE to refill it. EVEN when the label say they would. It's disgusting how the operate, some of us actually need our medicine and every time I go in if I'm not having a problem getting my medicine, someone in the line is. What is their problem?
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July 2023 by Jinyoung J.
I received a $4 off coupon by e-mail, so I decided to pop in. This location is a bit on the smaller side, but it's relatively new. There's hardly ever a line for either the register and self-checkout kiosks. As an avid coupon user, CVS is an absolute heaven with some of their deals. There were even some snacks reduced to $1 in the corner. They also have some neat holiday/seasonal items occasionally.
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May 2023 by Brandy R.
I go to this location quite often. The employees always greet people as soon as they walk in without fail. Nobody follows you as shop but if they are in your immediate area they will ask you if you need help with anything. The real praise here is for the pharmacy employees. I used to get annoyed because the line is sometimes long but after so many times going and observing I've come to realize how short staffed they are. They really could use extra staff and they are always busting their behinds back there. I've gone at all different times and they are always busy. They are overworked and deserve to be recognized for the work they are putting in.
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August 2022 by Jess K.
Impeccable carpet Honestly, never seen anything like it. I felt like I was transferred to a new dimension when I stepped foot in this CVS. I'm gona go there just for that experience. Highly suggest.
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July 2022 by Kristina S.
This CVS has really gone downhill (as far as customer service) since they moved from Beach and Hillsborough. Not only did they lose their drive thru, but the pharmacy staff was replaced. It's SO difficult to get anyone to pick up pharmacy calls after you go through the 5-minute automated questions that CVS requires you answer in order to speak to anyone. As far as the store goes, I've had some horrible customer service. One time, the cashier made a mistake with my coupons and the "manager" (who seemed to be about 20) outrightly refused to override it or correct it. I'm ready to switch my prescriptions. It's just such a hassle.
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November 2021 by Hayat Y.
This is the worst cvs on Earth. Every time I call , I am put on hold for at least an hour & that's if they even end up picking up . They text you 5 million times that your prescription is ready . Once I go in to get my prescription, I wait another hour ?! What is the point of texting if it is never really ready ?! Employees are also extremely rude and not helpful at all . I switched pharmacy to Walgreens and they attempted to contact cvs on numerous occasions to transfer my prescriptions and have never gotten through once . Will never return again!!
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October 2021 by Natalie P.
I've never had a complaint about a CVS pharmacy until now. My son is asthmatic and recently needed to go on a steroid medication to control his symptoms. We need two boxes of the steroid medication in order to do two treatments every day. Halfway through this month, we ran out of medicine. I searched my house endlessly, as the pharmacy said I must have lost the box because they gave me the correct amount. They refused to refill the steroid because the insurance wouldn't cover more than two boxes in one month. Fast forward two weeks. We've been off the medication for 10 days, and I'm counting down the days until we can get a refill. My son's cough is back and worse than ever. He's had to miss school and isn't sleeping well. I decide to pay for the medicine out of pocket so we can refill it early. That's when a pharmacist calls me and says THEY NEVER GAVE ME TWO BOXES OF MEDICINE. I was almost shaking with anger. My son needlessly suffered due to the staff's incompetency. Everyone that goes to this CVS should double-check their medication because apparently the staff don't know how.
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October 2021 by Chalee T.
The new CVS in La Habra that replaced the Vons is really nice. It's next to Burlington & Trader Joe's on the corner of Beach Blvd & Imperial Hwy.
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September 2021 by Francisco L.
Great local store with plenty of products for different occasions. Bbq items, seasonal decor, small trash bags, full aisle dedicated to cards with different themes. Awesome store and products are always in stock. I like the self checkout options and pharmacy.
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July 2021 by Charlie M.
My mom got her prescription and accidentally left her phone on the counter. A lady reported it and it was put behind the counter. My mom realized that she left it and went back. When she asked, the pharmacist said she didn't know. My mom picked me up, we went back to the pharmacy and I called her phone. I heard it ring just behind the counter. I got in line because they were a little busy. When it was my turn I told the pharmacist lady about it, and she wasn't even paying attention AT ALL I literally explained the whole thing and she still said she didn't know about a phone. I couldn't believe it. I pointed to where the ringing was, I described the phone, and asked her to grab it for me. I promise you this next part is true. She ignored me and helped the next person. I then had to lean and reach over the counter to retrieve my mother's phone. This alone grabs her attention and so she turns and says, "IS THAT YOUR PHONE?!" I couldn't believe it. I had to explain the situation out loud so I didn't look like a thief in front of everyone. My mom would not have gotten her phone back if I wasn't there to call it. I would never just reach over a counter but this was crazy no one was helping I literally had to do it or leave without the phone.
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July 2021 by Kyle T.
When the store moved into the neighborhood this year, I thought "geez, do we need another drug store?" but the staff has totally won me over. Every time I go in there, the store is clean and well organized and the people who work there are super friendly and helpful.
