Kohl's is a store offering a nice shopping experience with lots of great products, favorite brands in fashion, footwear, and home decor. Customers report finding what they want and recommend giving it a shot, especially for holiday gifts and great deals at a good price. The store is noted for its sales and Kohl's Cash rewards. Associates are described as friendly, polite, helpful, knowledgeable, professional, kind, and patient, contributing to a very wonderful experience. Services like hassle-free returns and free store pickup are highlighted. The company also focuses on community giving through Kohl's Cares.