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January 2024 by Denise Morales
Car wash was good, customer service great. My car wouldn’t start after car was cleaned and they went out of their way to assist to get it started.Appreciate the kindness.
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January 2024 by Debbie Moriarty
Thank you to Claudio, he did a great job on my car today.
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December 2023 by Emily “Mel” Swaim
I took my car here this week for an interior detailing and they did a great job! When I arrived to pick it up, they informed me that my seat was not adjusting. They offered to have their mechanic friend take a look and fix the issue. I was grateful they let me know right away, but decided to wait and see if the issue would resolve. The next day the seat adjustment worked just fine!They were super kind and courteous and I will be taking my other car next week. :)
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December 2023 by Ramon Alfaro
They did a great job on my service truck claybar and wax. Also on my wife's car and cleaned up her head light. ???
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November 2023 by Carmen R.
I paid $29.99 for a car wash that I could have just paid $9 at a do it yourself place! My windows still have a white film on the inside and my dogs nose prints. I can see exactly where they cleaned and didn't clean. They didn't even use a spray to clean the windows, and the person who was cleaning my car got visibility upset when I asked them to clean the rear window. He barely even touched it. They were supposed to put amoral on my tires and they look dry. Don't waste your time or money coming here. I have to clean my windows and vacuum my car after spending that amount of money is ridiculous!!!
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November 2023 by Mrs S.
I took my car here this week for an interior detailing and they did a great job! When I arrived to pick it up, they informed me that my seat was not adjusting. They offered to have their mechanic friend take a look and fix the issue. I was grateful they let me know right away, but decided to wait and see if the issue would resolve. The next day the seat adjustment worked just fine!They were super kind and courteous and I will be taking my other car next week. :)
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November 2023 by L. R.
It’s so hard to find a good car wash that has good service. The workers here are friendly and greet you when you arrive, pay and even when pick up your car. It wasn’t busy around 9 am on a Sunday. The inside is clean and smells nice with items to look at, if you’re interested, while you wait. There’s plenty of space to sit but you do have to look for shade since it faces the sun. I was in and out in about 30 minutes for the basic wash and vacuum.
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November 2023 by LC Cruz
Unsatisfactory cleaning. You felt the urgency of the business nember trying to get you through without a friendly disposition. Paid for the $29 price. The vacuum job was poorly done. Crumbs and dirt on the edge of floors. Asked for lemon scent, paid for a lemon scent, zero lemon scent.
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October 2023 by natasha k.
I recently had a disappointing experience at imperial I paid a hefty $85 for a car wash service, expecting a thorough cleaning both inside and out. However, my car's interior was left untouched, and I had to return to clean it myself. This lack of attention to detail was frustrating and did not justify the high cost of the service. I hope they improve their interior cleaning in the future.
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September 2023 by Natalia R
The greeter guy was friendly and helpful. $20.99 for a handwash on Sundays (regular price). The special price is during the week. They missed little spots here and there. Overall, they are pretty good.
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September 2023 by Apryl M.
When I went to claim my car today after it got washed, I was told that they found $100 bill between my seats. I could not believe that it went through all those different workers' hands and they were all honest and returned my money to me. Imperial Carwash obviously employs dependable and trustworthy people and I would highly recommend it to everyone!
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August 2023 by Tahni H.
I've been a regular for years now and it's always great service for an inexpensive wash. So far have only done a basic wash however always see their detail area busy . Best $30 you'll ever spend
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August 2023 by Jessica M.
This place is unbelievable! The only reason I came here was because it's so close to my home. They have never really done a good job but I settled out of convenience, but today was the final straw! K told them not to worry about the back seats since I had a lot of stuff back there. I was on a call when I drove off and didn't notice they didn't vacuum AT ALL!
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July 2023 by JP P.
Holy crap. Save some money. 25 bucks for a regular car wash. I guess I shoulda asked ahead of time but, I never expected that. No wonder why the drive through car washes are doing all the business!
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July 2023 by Gladys P.
I wish I had seen reviews before coming here. I brought in my Volvo XC90 for a was. Paid for the $29.99 and was so disappointed! They didn't clean the inside. There was trash on the mats that hadn't been vacuumed. The doors and dash were dirty, left untouched. I asked to speak to someone and the cashier let an older woman who looked like a possible owner know and she said "I don't want to do that." And I had to wait for someone from outside to come in. The car was still disgusting but I was so annoyed that I left. Do not go here! Waste pf money and time!