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November 2023 by Jack Nhan
Came at 9:30am for oil change from Groupon. right now is 11am. And they still haven’t brought my car to the garage.Doesn’t matter how busy a business is, but waiting this long for an oil change(normally <15 mins) is unacceptable.The man in the front has the nerve to ask me if I have a ride home, and that they may not get to it until 5pm.Nor do they take appointments for oil change.This whole oil change operation seems like a scam. I’m only here because of Groupon but had I knew it was going to take this long for oil change, I would have paid a little more and go valvoline..Don’t recommend this place.
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November 2023 by Arthur Lamas
I found a deal on group on for an oil change and a/c service evac and charge, deal seemed to good to be true so I got it. I called to make an appointment and they said it's first come first serve, so I was like great I'll come on my day off. I am the first customer there and I told the guy I have a voucher for oil change and a/c evac and he cut me off and told me they can't accept any more technical work because they are expecting alot of technical work and they get very busy because people have Saturdays off, and I'm just there staring at him like exactly what you just said is the same reason why I'm here today, he told me to come on Monday like if I have the free time which I don't, and the thing is I drove 50 miles in total, from and back and time wasted to just get told my time isn't important. Dude was emotionless just walked away. Don't come here spare your self the waste of time/gas/money. Reviews aren't lies, next time I find a deal I'll make sure to see the reviews first.
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October 2023 by Jazmin M
I purchased Groupon promo and I was calling to set up appointment and the guy that answered was so freaking rude. I took the time to read over the reviews and noticed my experience wasn’t new. He said I would have to leave my car until after 5pm when I called at 11am?!! Horrible business mindset. I would never have my customers wait that long to rent a unit. It’s laughable really. I cancelled my Groupon right away
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July 2023 by Dalton Littleford
The manager is super dishonest and shady. Came in with a Groupon for a wheel alignment and they just did a check and didn't do an alignment and still counted it as done. This is fraud and the manager tried to strong arm me into paying extra for the service. After I've already paid for the Groupon. This guy should be fired and also sued for fraudulent services. He marked my Groupon as completed before the wheel alignment was ever completed. Also told me he didn't have a lot of knowledge of my model car which is also super worrying ????
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July 2023 by Josette Federico
I would like to give Good year tire a one star. I bought my husband a Groupon for a synthetic oil change and when he went to redeem it (GUS) the person in the front was speaking to him very rudely, and wasn't being very helpful at all. I work with customers everyday, and patients and the way he was speaking to him was very unprofessional and like he was stupid. If your business doesn't like Groupon why use it. My husband left because of how rude this (GUS ) was. Good year do better.
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June 2023 by Richard Seibert
Great place to bring your car the owner is awesome
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February 2023 by Danny Salas
Where to begin I came one day to this mechanic in need of an oil change. I was pleasantly surprised I was greeted with such Southern Hospitality WARMTH, EXPERIENCE, and all their mechanics very knowledgeable in everything they do all around.It has been my go-to mechanic shop going on 5-yrs and very happy with all the work they do including GUSTAVO, the captain that runs the ship straight forward making sure everything goes smoothly on a day-to-day basis.Thank you guys for all your hard work and dedication I appreciate all you do to keep me safe on the road always!????????????
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August 2022 by Hugh McGowan
Gus runs a great shop. We take our fleet vehicles and I take my personal cars there. Solid workmanship and great staff
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July 2022 by Audrey Fuqua
Do not go here! They give fake quotes and I took my car to my mechanic after the oil change and They can not open my car hood. I called Goodyear back and the manager told me it was already broken and hung up in my face.
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July 2022 by Laura Hill
I tried 4 different times to get an oil change here. I had gotten a \\\"Deal\\\" on Groupon. When we called to make an appointment, we were informed it was first come, first serve. It was a bit of a drive, so I wasted gas 4 times there and back. The man I spoke with was rude to begin with. He said it's 1pm and I'm barely getting my guys off to lunch. I said so if I come back after lunch? He said just leave the car over night. This was the third time he suggested leaving my car. Never in my life, have I had to leave my car, overnight for a 30 min. oil change. I said you can't just squeeze me in, I have been here 4 times, tried different times, different days, with the same result. He said \\\"oh well, better go get your money back from Groupon, because...like I said I am booked. \\\" I said you are rude, and walked out.
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July 2022 by Kyle Wood
Gustavo helped me out with my tire today and did a fantastic job.
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May 2022 by Sam Gagliano
Jay at good year took care of me in lahabra with a brake problem.allways doing me great.
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May 2022 by Eric Sterling
Was quoted $900. Paid $1500. They had my business for 20 year. No more.
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January 2022 by Adrian Flores
My local goodyear close to home,Gustavo is awesome always take my cars there..
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December 2021 by Silvia Acosta
Came here because I picked up a nail on the road. Fortunely I was near good year and thought what luck I can get it fixed. The man in charge said he was too busy to help me. He said if I like he could tell me my tire pressure! Really?? It’s obviously low that’s how I noticed then I discovered the nail. It was a Saturday 3 hrs before closing. I didn’t expect him to stop any of the mechanics to help me. I told him I would gladly wait. He said no. He was to busy to take a small job. So my opinion is this establishment does not care about its neighbors. I will never come here and will share my expirience on every social media platform. Lucky for me when I was pulling out I notice a place across the street that sells and repairs tires. Idk the name it was like an old gas station. The mechanic there too was busy but did help me.I waited for a little bit then he patched my tire. The work only took about 10 mins. Shame on good year for not giving 10 minutes for someone in need.
