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March 2024 by Anita F.
No matter how busy they are or how prepared I am, it always takes, at minimum 30 minutes to get my rental car. I am sitting here now watching people come in after me being assisted. When I ask when can I expect to be helped they say someone will be with you in one moment. And I continue to wait. If this place wasn't walking distance from my home, I would never come back to this location.
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February 2024 by Maria Corona
Great customer service and cars are always clean. They offer pick up and drop off if needed.
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February 2024 by Jeremy Wright
Leo & Cole are great! I appreciate their communication and responsiveness. Thank you so much for the great service.
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February 2024 by Griselda Garcia
AMAZING TEAM!! Let me start by recognizing Luis in getting to my vehicle quickly and giving me details on add On’s/sales. Unfortunately the vehicle wasn’t what I expected regarding size for my kids but the next day Leo was just awesome. He was able to assist me with exchanging it for a higher vehicle for me and he took that extra initiative to ensure I was happy. I needed it for an extra day which the customer service agent was not helpful but when I spoke to another Luis he took care of me. I am beyond grateful and thankful for this amazing team. You will never go wrong renting with them!
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February 2024 by Alvechia Ewing
Great, great service Leo Modeste was absolutely the best. Will always use them if ever I need a rental.
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December 2023 by jose reyes
Not happy with the customer service. One lady let's me use the restroom, the guy says I couldn't go in all of a sudden. Got a car with a check engine light only 20 dollars off. Thumbs down on my end.
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November 2023 by Miguel Boersma
Great service from start to finish, the young lady that set me up with the car and the young lady who helped in returning the car they both were very professional, great job! only negative was the guys who prep the cars they could have been more helpful in guiding me to an available parking spot when I returned the car, this is a team effort guys!!
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November 2023 by E H
There staff here are so friendly and professional. You’ll feel right at home and they do anything they can do to make your experience a little easier. That was unexpected and awesome. I had a world-class awful experience at the shop where my car was being repaired for a week, and this Enterprise rental office was a shining light during that ordeal and even gave me a referral which resulted in me getting a new car. I’d go back to this Enterprise any time and send anyone I care about to them also.
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November 2023 by L G
It is a small location and the team is very friendly. Renting and returning experience was very smooth. I recently rented big van for a family trip from this location, during which I notice an issue with the vehicle. The Enterprise team promptly intervened, securing a substitute vehicle from a nearby location to ensure swift accommodation. Subsequently, I received a follow-up text and a call to ascertain the smoothness of my overall experience. Despite unforeseen circumstances, I was notably impressed by the proactive measures they took to ensure customer satisfaction.
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October 2023 by Micah O
Kami Harts delivered exceptional customer service, demonstrating warmth, empathy, and remarkable flexibility in handling my car situation. I wholeheartedly suggest her for any inquiries; she consistently goes above and beyond. Once more, Kami, your assistance in smoothly transitioning from my challenging overnight car incident, which included the theft of my catalytic converter to renting a new car is greatly appreciated and relieved!
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September 2023 by Sheryl Q
Staff was efficient and friendly!Kamie was especially helpful in picking the vehicle that met my needs and the process was quick and painless.
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September 2023 by Angel Delgado
Great Experience. Received better service and value from a local branch than from the airport location. Not to mention the convenience.
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September 2023 by Foolme Once
I frequently rent from enterprise in La Habra. The staff is always friendly and helpful, always a good experience.
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August 2023 by Nellie
Great service, my car was in the shop for repairs and Enterprise made the process of renting a car very easy
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July 2023 by Ben Pedro
It was easy making the reservation. Also the staff at the office were very efficient and caring.
